The Internet Report

Eileen McCormick

A weekly show answering the question, "How is the Internet holding up this week?" Watch each week to understand the latest outage trends across global ISPs, public cloud providers, collaboration app networks, and edge networks like CDNs, DNS, SECaaS, etc..

  • 28 minutes 27 seconds
    Inside Distributed Monitoring Infrastructures in Network Management

    Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, you’ll hear first-hand insights on the operational challenges and technical strategies involved in building, validating, and expanding a global monitoring infrastructure.

    ———

    CHAPTERS

    00:00 Intro

    03:21 Why Multi-location Monitoring Matters

    06:48 Agent Management and Operational Challenges

    14:16 Debugging Methodologies and Validation Processes

    19:07 Getting the Most from Vendor Collaboration

    24:16 Internet Misconceptions and Considerations

    25:22 Notable Operational Outcomes

    ———

    For additional insights, check out the links below:

    Cloud Agents: The Big Picture To Getting the Best Picture: https://www.thousandeyes.com/blog/cloud-agents-big-picture-best-picture?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast

    The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    - YouTube: https://www.youtube.com/@theinternetreport_official

    12 March 2026, 8:35 pm
  • 19 minutes 28 seconds
    The New Realities of Data Sovereignty

    Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes.

    CHAPTERS

    00:00 Intro

    03:38 Data in Flight

    06:52 Consideration Factors for Data Paths

    10:17 Failover Considerations

    12:13 On Encryption and Quantum Computing

    13:57 How AI Adds Complexity to Data Sovereignty

    16:17 Key Takeaways

    For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep131_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or, follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

    11 February 2026, 6:52 am
  • 17 minutes 1 second
    Looking Ahead: 2026’s Biggest Outage Risks

    Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond.

    ———

    CHAPTERS

    00:00 Intro

    02:30 Monitoring for Component and Interaction Health

    05:14 The Rising Scope of Automation

    07:20 Real-World Scenarios

    09:05 Observability Challenges

    11:05 Getting Ahead of Interaction Failures

    13:24 Outage Trends: By the Numbers

    ———

    For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep130_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

    27 January 2026, 7:31 pm
  • 23 minutes 11 seconds
    The Top Internet Outages 2025

    Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026.

    ———

    CHAPTERS

    00:00 Intro

    03:16 An Important Nuance

    05:16 Global Impacts

    07:44 Architecture and Failure Modes

    10:05 When DNS Is The Culprit

    13:05 The Importance of Looking at Combined Signals

    15:54 On Configuration Change Issues

    19:23 Key Takeaways

    ———

    For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    -YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

    10 January 2026, 2:31 am
  • 16 minutes 5 seconds
    Parsing Recent Cloudflare and Venmo Outages

    Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure.

    ———

    CHAPTERS

    00:00 Intro

    00:50 Cloudflare Outage

    06:54 Venmo Outage

    12:01 The Challenge of Layered Dependencies

    13:36 Outage Trends: By the Numbers

    15:28 Get in Touch

    ———

    For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    19 December 2025, 11:32 pm
  • 16 minutes 14 seconds
    Understanding the November 18 Cloudflare Outage

    Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams. 

    For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025 

    ——— 

    CHAPTERS 

    00:00 Intro 

    00:55 The Nov. 18 Cloudflare Outage 

    02:34 Configuration Changes & Outages 

    03:45 Diagnosing the Fault Domain 

    05:47 Why Outage Recovery Can Take Time 

    10:43 Are Cloud Outages Increasing? 

    12:09 ITOps Best Practices 

    14:01 Outage Trends: By the Numbers 

    15:35 Get in Touch 

    ——— 

    Explore the Cloudflare outage further in the ThousandEyes platform (no login required): https://ahhplivtvmhdmbduwcuonefullpkkohp.share.thousandeyes.com/ 
 

    For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep4_podcast 

    ——— 

    Want to get in touch? 

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes 

    ——— 

    ABOUT THE INTERNET REPORT 

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 

    Catch all the episodes on YouTube or your favorite podcast platform: 

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report 

    6 December 2025, 12:19 am
  • 15 minutes 53 seconds
    Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps

    Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation.    We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams.    CHAPTERS  00:00 Intro  00:56 About Agentic AI  02:41 Data Quality Matters  10:17 Service Resilience  10:06 End-to-end Capacity Planning  14:22 NetOps Best Practices  15:13 Get in Touch    ———    For more insights, check out the links below:    [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast    [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast    ———    Want to get in touch?    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes    ———    ABOUT THE INTERNET REPORT  This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.     Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.    Catch all the episodes on YouTube or your favorite podcast platform:    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    21 November 2025, 11:53 pm
  • 15 minutes 32 seconds
    How AI Is Transforming the Internet Landscape

    The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage.

    Tune in to the full episode to learn more or use the chapters below to skip to the sections that you find most interesting.

    CHAPTERS

    00:00 Intro

    00:53 How Internet Infrastructure Is Changing

    02:24 Converting Legacy Central Offices & Telephone Exchanges

    06:46 Neoclouds

    10:06 Hyperscalers & a More Distributed Model

    12:11 NetOps Considerations

    13:26 Key Takeaways

    14:54 Get in Touch

    ———

    For more insights, check out the links below:

    [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=wisita&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

    [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    7 November 2025, 10:39 pm
  • 15 minutes 5 seconds
    Explaining the AWS Outage & Other Recent Incidents

    During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events.

    ———

    CHAPTERS

    00:00 Intro

    00:58 AWS Outage

    05:24 Microsoft Azure Front Door Outage

    08:00 Microsoft-AT&T Service Disruption

    09:34 YouTube Outage

    10:54 Vodafone Outage

    13:16 Outage Trends: By the Numbers

    14:26 Get in Touch

    ———

    Explore these outages and service disruptions further further in the ThousandEyes platform (no login required):

    - AWS Outage: https://avzvjfvrejipghihlhmikprnziucvlvt.share.thousandeyes.com

    - Microsoft Azure Front Door Outage: https://alnwdjfechagkzsgzjwqidqytxhwfitz.share.thousandeyes.com

    - Microsoft-AT&T Service Disruption: https://aivduheuiilcfabsoendfnbxnwtprjdr.share.thousandeyes.com

    For additional insights, check out the links below:

    - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

    - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    28 October 2025, 12:42 am
  • 20 minutes 22 seconds
    The Anatomy of a Backend Outage and Incidents at X, Claude & More

    Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.

    In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline.

    These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.

    Tune in now to hear more about these events and the distinct anatomy of a backend outage.

    ———

    CHAPTERS

    00:00 Intro

    01:01 About Backend Outages

    04:18 Anthropic’s Claude Outage

    08:44 Service Disruption

    12:54 Alaska Airlines Outage

    14:17 Commonwealth Bank Outage

    15:42 Gong Service Disruption

    17:25 Outage Trends: By the Numbers

    19:43 Get in Touch

    ———

    Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required):

    - Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com

    - Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/

    For additional insights, check out the links below:

    - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast

    - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    10 October 2025, 11:38 pm
  • 15 minutes 11 seconds
    Insights From Recent Outages: Starlink & Google Maps SDKs

    Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point.

    Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts.

    ———

    CHAPTERS

    00:00 Intro

    00:53 Starlink Outage

    03:39 Google Maps Outage

    06:50 Update: Red Sea Cable Cuts

    13:26 Outage Trends: By the Numbers

    14:34 Get in Touch

    ———

    Want to get in touch?

    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

    ———

    ABOUT THE INTERNET REPORT

    This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

    Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

    Catch all the episodes on YouTube or your favorite podcast platform:

    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

    30 September 2025, 10:52 pm
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