Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure.

———

CHAPTERS

00:00 Intro

00:50 Cloudflare Outage

06:54 Venmo Outage

12:01 The Challenge of Layered Dependencies

13:36 Outage Trends: By the Numbers

15:28 Get in Touch

———

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams. 

For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025 

——— 

CHAPTERS 

00:00 Intro 

00:55 The Nov. 18 Cloudflare Outage 

02:34 Configuration Changes & Outages 

03:45 Diagnosing the Fault Domain 

05:47 Why Outage Recovery Can Take Time 

10:43 Are Cloud Outages Increasing? 

12:09 ITOps Best Practices 

14:01 Outage Trends: By the Numbers 

15:35 Get in Touch 

——— 

Explore the Cloudflare outage further in the ThousandEyes platform (no login required): https://ahhplivtvmhdmbduwcuonefullpkkohp.share.thousandeyes.com/ 
 

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep4_podcast 

——— 

Want to get in touch? 

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes 

——— 

ABOUT THE INTERNET REPORT 

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 

Catch all the episodes on YouTube or your favorite podcast platform: 

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report 

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation.    We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams.    CHAPTERS  00:00 Intro  00:56 About Agentic AI  02:41 Data Quality Matters  10:17 Service Resilience  10:06 End-to-end Capacity Planning  14:22 NetOps Best Practices  15:13 Get in Touch    ———    For more insights, check out the links below:    [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast    [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast    ———    Want to get in touch?    If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes    ———    ABOUT THE INTERNET REPORT  This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.     Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?    Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.    Catch all the episodes on YouTube or your favorite podcast platform:    - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526    - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773    - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage.

Tune in to the full episode to learn more or use the chapters below to skip to the sections that you find most interesting.

CHAPTERS

00:00 Intro

00:53 How Internet Infrastructure Is Changing

02:24 Converting Legacy Central Offices & Telephone Exchanges

06:46 Neoclouds

10:06 Hyperscalers & a More Distributed Model

12:11 NetOps Considerations

13:26 Key Takeaways

14:54 Get in Touch

———

For more insights, check out the links below:

[PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=wisita&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

[EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events.

———

CHAPTERS

00:00 Intro

00:58 AWS Outage

05:24 Microsoft Azure Front Door Outage

08:00 Microsoft-AT&T Service Disruption

09:34 YouTube Outage

10:54 Vodafone Outage

13:16 Outage Trends: By the Numbers

14:26 Get in Touch

———

Explore these outages and service disruptions further further in the ThousandEyes platform (no login required):

- AWS Outage: https://avzvjfvrejipghihlhmikprnziucvlvt.share.thousandeyes.com

- Microsoft Azure Front Door Outage: https://alnwdjfechagkzsgzjwqidqytxhwfitz.share.thousandeyes.com

- Microsoft-AT&T Service Disruption: https://aivduheuiilcfabsoendfnbxnwtprjdr.share.thousandeyes.com

For additional insights, check out the links below:

- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.

In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline.

These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.

Tune in now to hear more about these events and the distinct anatomy of a backend outage.

———

CHAPTERS

00:00 Intro

01:01 About Backend Outages

04:18 Anthropic’s Claude Outage

08:44 Service Disruption

12:54 Alaska Airlines Outage

14:17 Commonwealth Bank Outage

15:42 Gong Service Disruption

17:25 Outage Trends: By the Numbers

19:43 Get in Touch

———

Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required):

- Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com

- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/

For additional insights, check out the links below:

- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point.

Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts.

———

CHAPTERS

00:00 Intro

00:53 Starlink Outage

03:39 Google Maps Outage

06:50 Update: Red Sea Cable Cuts

13:26 Outage Trends: By the Numbers

14:34 Get in Touch

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp.

———

CHAPTERS

00:00 Intro

01:00 Red Sea Cable Cuts

05:35 Connectivity Issues in China

09:20 Verizon

10:46 Google

12:08 Mailchimp

13:05 Outage Trends: By the Numbers

15:07 Get in Touch

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices.

Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer, Lefteris Manassakis co-founded Code BGP, which is now part of Cisco ThousandEyes. He currently serves as a Software Engineering Technical Leader at ThousandEyes, focusing on BGP monitoring. To learn more, follow Lefteris on LinkedIn (https://www.linkedin.com/in/manassakis/) or visit his website (https://manassakis.net/)

———

CHAPTERS

00:00 Intro

01:11 What Is BGP?

07:05 May 2023 Incident

17:16 Challenges of BGP Monitoring

19:16 BGP Zombies

33:45 Get in Touch

———

For additional BGP insights, check out these links:

- Monitoring Root DNS Prefixes: https://www.thousandeyes.com/blog/monitoring-root-dns-prefixes?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast

- BGP Zombies Show Up Regularly: https://www.thousandeyes.com/blog/bgp-zombies-show-up-regularly?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast

- Monitor BGP Routes to and From Your Network: https://www.thousandeyes.com/solutions/bgp-and-route-monitoring?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root causes.

Tune in to hear more about our findings from 2025 outages so far, or use the chapters below to jump to the sections that most interest you.

CHAPTERS

00:00 Intro

00:46 The Impact of Agile Development

04:40 Hidden Functional Failures

08:04 Outages With Cascading Effects

11:52 Configuration-related Outages

12:39 Backend Issues

16:55 By the Numbers: 2025 Outage Trends

18:11 Get in Touch

———

For additional insights, check out the links below:

- The Internet Report’s latest blog post: https://www.thousandeyes.com/blog/internet-report-outage-patterns-in-2025?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast

- Internet Outage Map: https://www.thousandeyes.com/outages?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast

- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast

- Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn and X at @thousandeyes.

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking.

Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space.

CHAPTERS

00:00 Intro

00:55 Networking Advancements & IIoT Innovation

02:38 Assuring IIoT Networks

03:59 Impact of Disruptions

07:30 Monitoring Challenges

10:20 What’s Next

15:08 Get in Touch

———

For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep1_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report