• 26 minutes 2 seconds
    309. Stretch, Don't Stress: How Great Communication Makes Better Leaders

    "When there's a gap between our intention and our impact, we diminish others and our communication."
    The best leaders don't succeed because they have all the answers—they succeed because they bring out the best thinking in others. Liz Wiseman, executive advisor, CEO of the Wiseman Group, and author of the million-copy bestseller Multipliers: How the Best Leaders Make Everyone Smarter, has spent years studying why some leaders amplify the intelligence around them while others unintentionally hold people back. In this episode of Think Fast, Talk Smart, Wiseman joins Matt Abrahams to explore the habits of multiplier leaders, the subtle ways well-intentioned managers accidentally diminish their teams, and how curiosity, trust, and thoughtful communication create environments where people can do their best work. Together, they share practical strategies for leading with greater impact by aligning your intentions with the experience you create for others.

    Key Takeaways:

    • Great leaders multiply, not diminish. Create trust, ask more than you tell, and challenge people to do their best thinking instead of stepping in with the answers.
    • Good intentions aren't enough. The most effective communicators pay attention to the impact of their actions, ensuring their support empowers others rather than unintentionally holding them back.


    Activity:

    • Ask the multiplier question. At the end of your next one-on-one or team meeting, ask: "What do you need from me to do your best work?" Listen without jumping in to solve the problem. Focus on understanding what will help others think, contribute, and perform at their highest level.

    To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

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     Chapters:

    • (00:00) - Introduction
    • (00:55) - Multipliers vs. Diminishers
    • (02:26) - The Habits That Hold Teams Back
    • (03:54) - Safety, Stretch, & Trust
    • (05:12) - Curiosity Over Control
    • (06:56) - The Most Important Leadership Question
    • (09:14) - Becoming an Impact Player
    • (12:20) - When Good Intentions Backfire
    • (15:54) - Accidental Diminishing
    • (19:47) - The Final Three Questions
    • (25:07) - Conclusion
    27 July 2026, 1:00 pm
  • 17 minutes 27 seconds
    308. Ask Matt Anything: From Nerves to Know-How in High-Stakes Moments

    “Managing emotions—yours and your audience's—is hard enough, but it's even harder when you're under pressure to respond."
    High-pressure communication doesn't have to derail your message. In this Think Fast, Talk Smart Ask Matt Anything episode, Matt Abrahams answers real-world questions from members of the Think Fast, Talk Smart Learning Community, sharing practical advice for communicating with confidence when the stakes are high. From managing cognitive load and regulating anxiety to leading uncertain conversations and running more engaging meetings, Matt offers actionable strategies for staying focused, connecting with your audience, and communicating with clarity under pressure


    Key Takeaways:

    • Manage your emotions to manage your message. Reducing cognitive load through preparation and emotional regulation helps you think and communicate more clearly under pressure.
    • Lead with your audience in mind. Whether navigating uncertainty or running meetings, acknowledging emotions, setting clear expectations, and tailoring your message helps people stay engaged and take action.


    Activity:

    • Stress-test your message. Before your next high-stakes conversation or presentation, rehearse it once under mild pressure—set a timer, record yourself, or practice with a colleague. Notice where you lose clarity, then refine those moments before the real conversation.

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    Chapters:

    • (00:00) - Introduction
    • (01:07) - Speaking Under Pressure
    • (04:01) - Calming an Anxious Audience
    • (07:45) - More Engaging Meetings
    • (12:33) - Communicating Change Without Fear
    • (16:30) - Conclusion

    ********
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    23 July 2026, 1:00 pm
  • 23 minutes 15 seconds
    307. Accent-uate, Don't Compensate: Why Clarity Matters More Than Perfection

    "It's not an accent, it's an identity."

    The way we speak shapes more than how we're understood—it shapes how we're perceived. Peter Novak believes the goal of communication isn't to eliminate an accent, but to communicate with greater clarity, confidence, and authenticity. As a linguist, communication coach, and expert in accent bias, Novak helps multilingual professionals communicate more effectively while embracing the identity their voice represents. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to explore how accent bias influences the workplace, why clarity matters more than sounding "native," and the practical techniques anyone can use to communicate with greater confidence and impact.


    Key Takeaways:

    • Clarity matters more than sounding native. Effective communication comes from making your message easy to understand, not eliminating your accent.
    • Your accent is part of your identity. Multilingual communicators bring unique perspectives and strengths that should be embraced, not hidden.


    Activity:

    • Focus on clarity. Record yourself explaining a familiar topic for one minute. Listen back and identify three words or phrases to emphasize and two places to pause. Record it again, focusing on clarity rather than sounding perfect, and compare the difference.

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    Chapters:

    • (00:00) - Introduction
    • (00:52) - Accent Bias
    • (03:55) - Accent and Identity
    • (05:55) - Processing Fluency
    • (08:25) - Clarity Over Perfection
    • (10:26) - The Power of Prosody
    • (15:33) - Speaking with Confidence
    • (17:56) - The Final Three Questions
    • (22:13) - Conclusion

    ********
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    20 July 2026, 1:00 pm
  • 17 minutes 42 seconds
    306. Trust the Process: How to Design Teams That Actually Work

    "The assumption of swift trust is really useful."
    Teams don't always need years to build trust—they need the right conditions to build it quickly. As a Stanford professor and expert in organizational design, Melissa Valentine studies how communication, team structure, and emerging technologies help people collaborate more effectively. In this episode of Think Fast, Talk Smart, Valentine joins Matt Abrahams to explore how leaders can foster swift trust, adapt communication as teams move from brainstorming to execution, and use storytelling to drive meaningful change. Together, they share practical strategies for building stronger teams and navigating collaboration in an AI-enabled workplace.

    Key Takeaways:

    • Build trust from the start. High-performing teams assume competence, communicate openly, and address miscommunication quickly.
    • Adapt your communication to the task. Encourage diverse thinking during brainstorming, then align your language as the team moves toward execution.

    Activity:

    • Practice swift trust. In your next project with a new colleague or team, begin by assuming competence and shared intent. Delegate one meaningful responsibility early, communicate clear expectations, and reflect afterward on how starting from trust influenced the team's collaboration and results.


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    Chapters:

    • (00:00) - Introduction
    • (00:57) - What Makes a Flash Team?
    • (03:01) - Building Swift Trust
    • (04:54) - When Teams Need to Converge
    • (07:17) - Repairing Miscommunication
    • (09:18) - Stories That Drive Change
    • (12:01) - Lessons for Every Team
    • (13:47) - The Final Three Questions
    • (16:41) - Conclusion

    ********
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    16 July 2026, 1:00 pm
  • 27 minutes 47 seconds
    305. The Humor Habit: Why Great Communicators Think Like Comedians

    "People aren't inside of our heads, so you have to give them that emotional information as well as the factual information."

    Humor is more than entertainment—it's a powerful way to create connection. As a comedian, writer, and former teacher, Chris Duffy has learned that laughter, curiosity, and emotion can transform even ordinary conversations into memorable experiences. In this episode of Think Fast, Talk Smart, Duffy joins Matt Abrahams to explore how humor can strengthen communication, build deeper connections, and make ideas more memorable. Together, they discuss how to engage an audience, bring authenticity to repeated messages, and create conversations that invite others to participate rather than simply listen.

    Key Takeaways:

    • Connection comes before comedy. Humor is most effective when it invites others into the conversation, rather than putting the spotlight on yourself.
    • Emotion makes ideas memorable. Combining facts with curiosity, emotion, and storytelling helps audiences understand, remember, and engage with your message.

    Activity:

    • Create a conversational doorknob. In your next conversation, replace one routine response with an observation, opinion, or question that invites discussion. Notice how offering a "doorknob" changes the depth and energy of the conversation.

    Printable Expanded Takeaways & Activities


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    Chapters:

    • (00:00) - Introduction
    • (01:03) - Lessons from the Classroom
    • (01:52) - Curiosity Captures Attention
    • (04:48) - Facts Need Emotion
    • (05:49) - Sounding Authentic
    • (09:29) - Calming Performance Nerves
    • (11:01) - Jamming vs. Joking
    • (14:36) - Becoming Funnier
    • (19:01) - Better Conversations
    • (22:53) - The Final Three Questions
    • (26:48) - Conclusion
    13 July 2026, 1:00 pm
  • 22 minutes 31 seconds
    304. Rethinks: Craft Compelling Communication

    "If all you're trying to do is inform, you're not going to pull it off. You have to entertain your audience."

    Great presentations don't just share information—they create connection. As Apple's former Chief Evangelist and Canva's co-founder, Guy Kawasaki has spent decades helping people communicate ideas that inspire action. In this episode of Think Fast, Talk Smart, Kawasaki joins Matt Abrahams to share practical strategies for crafting compelling presentations, building better slide decks, and using storytelling to keep audiences engaged. From investor pitches to keynote speeches, he explains why the best communicators don't just inform—they captivate.


    Key Takeaways:

    • Pitch to keep the conversation going. The goal of a pitch isn't to close the deal—it's to earn the next conversation.
    • Keep it simple and audience-focused. Engage people with clear stories, concise visuals, and a message built around what they care about.


    Activity:

    • Choose an idea, project, or product you frequently explain. Challenge yourself to describe it in 30 seconds, focusing only on the problem you solve and why it matters to your audience. Then ask someone if they can clearly explain it back to you. Revise your pitch until they can.

    Printable Expanded Takeaways & Activities


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    Chapters:

    • (00:00) - Introduction
    • (01:29) - Being a Great Evangelist
    • (02:51) - Why Stories Move People
    • (04:15) - Entertain Before You Inform
    • (06:36) - The Goal of a Pitch
    • (09:56) - Evolve Every Pitch
    • (12:42) - The 10-20-30 Rule
    • (15:57) - Better Slides, Better Presentations
    • (16:39) - Lessons from Podcasting
    • (18:09) - The Final Three Questions
    • (22:20) - Conclusion

    ********
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    With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

    9 July 2026, 1:00 pm
  • 22 minutes 33 seconds
    303. On Point, On Brand: Why Honest Communication Always Lands

    "You want to own the message and your narrative."

    Strong communication is about more than delivering a message—it’s about building trust over time. As Zoom’s Chief Marketing Officer, Kim Storin has helped shape communication at one of the world’s most recognizable brands, balancing empathy, transparency, and consistency in an era of rapid technological change. In this episode of Think Fast, Talk Smart, Storin joins Matt Abrahams to discuss how leaders can communicate with authenticity, navigate crises with clarity, and build cultures rooted in transparency. They explore the art and science of shaping perception, maintaining connection in hybrid workplaces, and creating messages that solve problems—not just capture attention.

    Key Takeaways:

    • Lead with authenticity and transparency. Clear, honest communication builds trust—especially during periods of change or crisis.
    • Own your narrative. Consistent messaging and a clear story shape how others understand your brand, team, or ideas.


    Activity:

    • Before your next team update or difficult conversation, ask yourself: "What information can I share that will build trust?" Include one additional point of context or reasoning that helps your audience better understand the decision.

    Printable Expanded Takeaways & Activities


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    Chapters:

    • (00:00) - Introduction
    • (01:37) - Leading Through a Global Crisis
    • (03:36) - Changing Brand Perception
    • (06:50) - Building Culture at Scale
    • (09:00) - Virtual Communication Gains & Losses
    • (11:24) - Creating Meaningful Moments
    • (12:34) - Communicating Through Difficulty
    • (16:03) - The Final Three Questions
    • (21:33) - Conclusion

    ********
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    With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

    6 July 2026, 1:00 pm
  • 18 minutes 38 seconds
    302. Master This: How to Learn Like the Experts Do

    "If these masters are still continually trying to improve their own craft, I don't have any excuses."

    The world's best don't reach the top and stop learning—they keep refining their craft. David Rogier, founder and CEO of MasterClass, has spent years sitting across from elite performers, athletes, artists, and entrepreneurs—and he’s discovered that excellence is less about talent than a relentless commitment to growth. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to share lessons from building a company around learning, persuasion, and communication. From earning the trust of high-profile talent to leading creative and technical teams, Rogier reveals why curiosity, adaptability, and authentic relationship-building are essential communication skills.


    Takeaways:

    • Lead with curiosity. Build trust by asking thoughtful questions and focusing on the other person's needs, not your own. 
    • Never stop improving. The world's top performers continuously seek feedback, refine their skills, and embrace lifelong learning.


    Activity:

    • Study an expert. Watch a communicator you admire—a speaker, leader, or interviewer—and identify three techniques they use to engage their audience. Try incorporating one of those techniques into your next presentation or meeting.

    Printable Extended Takeaways & Activities


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    Chapters:

    • (00:00) - Introduction
    • (00:39) - The Power of Learning
    • (01:28) - Building Trust
    • (04:21) - Creating Great Content
    • (07:23) - Leading Different Teams
    • (09:45) - Learning from Masters
    • (10:54) - Communicating with a Stutter
    • (14:00) - The Final Three Questions
    • (17:39) - Conclusion

    ********
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    With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

    2 July 2026, 1:00 pm
  • 24 minutes 55 seconds
    301. Trust at First Sight: Create More Meaningful Connections

    “Communication is the number one way to remove friction.”

    If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren’t just skilled with words—they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues, Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart, she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility.

    Takeaways:

    • Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection.
    • Focus on the other person, not yourself. By applying the Platinum Rule—treating others as they want to be treated—and intentionally putting people at ease, communicators can foster stronger relationships, deeper conversations, and greater influence.


    Activity:

    • Practice the Platinum Rule. Before your next important conversation, meeting, or email, take one minute to answer: “What does this person need from me right now?” Then tailor your communication to their priorities, concerns, and preferred style—not your own. Afterward, reflect on how that shift changed the quality of the interaction.

    Printable PDF of Takeaways & Activity


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    Chapters:

    • (00:00) - Introduction
    • (01:01) - The Importance of Strategic Communication
    • (01:45) - The Power of Gestures
    • (04:10) - A Readiness Check for Speakers
    • (05:56) - Over-Signaling vs. Under-Signaling
    • (08:18) - Dangerous Words in Communication
    • (12:27) - Imagery Cues & First Impressions
    • (15:03) - Virtual Backgrounds Matter
    • (17:33) - The Platinum Rule
    • (19:01) - The Final Three Questions
    • (23:59) - Conclusion
    29 June 2026, 1:00 pm
  • 30 minutes 31 seconds
    300. Matt’s Answers for Better Speaking and Leadership

    Celebrating 300 episodes with listener questions from around the world. 

    In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt Anything session featuring questions from listeners around the world—and a few from the team behind the show. He introduces a new communication framework, PREP (Point, Reason, Example, Point), before tackling topics ranging from word recall and public speaking nerves to storytelling, AI’s impact on communication, giving difficult feedback, and using gestures more effectively. Along the way, he shares practical strategies, favorite communication techniques, and lessons learned from 300 episodes dedicated to helping people communicate with confidence, clarity, and connection.

    To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

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     Chapters:

    • (00:00) - Introduction
    • (01:13) - PREP Framework
    • (04:13) - Improving Word Recall
    • (07:10) - Public Speaking Nerves
    • (11:35) - Concise vs. Detailed Communication
    • (13:39) - AI & Communication Skills
    • (16:12) - Storytelling Fundamentals
    • (18:51) - Lingo vs. Jargon
    • (20:22) - Difficult Feedback Conversations
    • (22:36) - The Power of Paraphrasing
    • (25:07) - Effective Gestures
    • (29:28) - Conclusion

    ********
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    25 June 2026, 1:00 pm
  • 22 minutes
    299. Choose The Right Channel: How Stanford Finds Its Voice

    How to communicate with impact when the stakes are high.

    Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect.

    According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know."

    In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest.

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     Chapters:

    • (00:00) - Introduction
    • (01:01) - Communication Fundamentals
    • (02:21) - Choosing the Right Channel
    • (04:01) - Building Communication Networks
    • (05:13) - Coaching Better Communicators
    • (07:07) - Crisis Preparation
    • (09:10) - Crisis Response
    • (11:03) - The Power of Storytelling
    • (12:51) - AI in Communications
    • (15:52) - The Final Three Questions
    • (21:06) - Conclusion

    ********
    Thank you to our sponsors.      These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

    With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

    22 June 2026, 1:00 pm
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