The Uncensored CMO was created to explore the good, the bad and quite frankly downright ugly truth about marketing theory & practice.
Last year, I sat down with Jaguar MD Rawdon Glover to unpack one of the most controversial rebrands in automotive history. Now, the car is real and I got a chance to ride around the test track in it.
Joined by Rory Sutherland, we travelled to Jaguar’s HQ to experience the new car in prototype form. What followed was a conversation on whether this radical reinvention is genius or madness.
We dive into the thinking behind the design, the disappearing trade-offs between performance and comfort, and why Jaguar is deliberately challenging convention. Rory brings his trademark perspective on behaviour and perception, including how to rethink “range anxiety” and what makes a product feel truly desirable.
This is a rare look inside a brand attempting one of the boldest transformations in modern automotive history.
Timestamps
00:00 - Start
01:10 - What has gone into creating the new Jaguar?
04:00 - Balancing performance and comfort
05:43 - The power of choosing conflicting goals
07:51 - Why the new Jaguar is being tested on ice?
10:32 - How close is the concept car to the production car?
12:54 - Who is the target audience for the new Jaguar?
14:30 - The design process of the new Jaguar
18:41 - The Spirit of Jaguar Campaign
20:46 - Why the metrics for electric cars need to change
22:13 - Why the new Jaguar is a bargain at £130,000
25:34 - Will petrolheads like this car?
26:37 - Why electrification changes the paradigm of what’s possible
30:47 - Rory’s pitch for removing battery anxiety
33:08 - Why Ferrari and Lamborghini took different approaches to EVs
35:21 - Will the new Jaguar be a Waymo?
36:27 - How are Jaguar predicting demand for this car?
36:41 - How will Jaguar predict demand for the car?
37:57 - The marketing plan for the new Jaguar
40:57 - Is the residual value of electric cars a worry?
42:12 - Customisation options for the new Jaguar
46:03 - What would Rory do if he was in charge of Jaguar
49:26 - The decision behind the bold car colours
Getting fired is one of the most humbling experiences in business, and one of the most instructive. In this episode, Kory and Jon get candid about the times they've been let go, what went wrong, and the hard-won lessons that followed. Jon in particular has a story or two to share (including getting fired twice in 18 months), and between them they unpack what it really takes to survive and thrive in high-stakes leadership roles.
Get Uncensored Renegades every week:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Start
01:22 - What Jon learned from being fired twice
03:35 - How not to get fired
08:20 - How to understand your boss (so you don’t get fired)
10:50 - Align yourself with the company, not just personal goals
13:11 - How Jon got fired for the second time in 18 months
16:12 - Are you the right person to work for a high growth company?
17:50 - Be careful where you get hired
It’s not often you meet a CMO who helped build a unicorn from the ground up while creating an entirely new category. Steve Beckett, CMO of Zwift, joined as employee number five and played a key role in turning Zwift into the global sporting powerhouse it now is.
In this episode, Steve shares how Zwift balanced performance marketing with brand building, deeply understanding the acquisition metrics while making bold brand bets, including becoming the founding sponsor of the Tour de France Femmes avec Zwift. We also explore how the business scaled through COVID, the bold move to launch their own hardware, and the role brand played in raising capital.
This is a conversation about what it really takes to build a category-defining company and why the best CMOs understand both the metrics and the magic.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/
Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Start
02:51 - Steve’s work with team Sky
05:05 - Learning about success inside Team Sky
07:09 - From Sky to employee number 5 at Zwift
08:36 - How Zwift invented the indoor training category
13:37 - The behavioural science behind Zwift
14:51 - Has anyone turned pro from riding on Zwift?
17:18 - How Covid impacted Zwift
23:11 - Growing at all costs vs profitability
27:28 - Whats it like working for a founder led startup
29:50 - How brand helped Zwift raise money
32:06 - From selling software to selling hardware
34:14 - Why Zwift sponsor the women’s Tour De France
38:09 - Advice on how to create a unicorn business
Companies have boards of directors to make big decisions, so why don't individuals? Kory does exactly this in her life, so she breaks down why she does it, how she chose the people to be a part of her board, and the kind of decisions they helps her make.
Get Uncensored Renegades every week:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Start
01:17 - What is a personal board of directors?
04:07 - When to use your board of directors
04:51 - What makes a good personal board of directors?
06:21 - How to choose your board
08:58 - The power of networking
11:41 - What not to do with your personal board of directors
12:37 - Finding people outside your industry
19:09 - Why you learn more deeper into your career
Carly Natalizia, Chief Commercial Officer at Gymshark, joins us to share how one of the UK’s most exciting brands continues to grow while staying close to its community. From starting her career in finance to leading commercial strategy at Gymshark, Carly offers a unique perspective on leadership, growth, and customer obsession.
We discuss Gymshark’s rise as a challenger brand taking on global sportswear giants, what it’s like working alongside founder Ben Francis, and how the business balances brand and commercial priorities. Carly also shares lessons on sustainable growth, executing big ideas, and how Gymshark keeps its finger on the pulse of its customers.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/
Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timstamps
00:00 - Start
01:08 - How Carly went from finance to marketing
02:19 - Career advice to Carly’s younger self
04:09 - Why Carly moved from finance to retail and the differences between them
07:28 - The Gymshark story: taking on the sportswear giants
09:02 - What its like working for the UK’s youngest billionaire, Ben Francis
15:07 - Carly’s promotion from Chief Digital Officer to Chief Commercial Officer
16:01 - How Gymshark stay close to the customer
17:21 - How to be an effective leader in the c-suite at Gymshark
18:44 - How the Chief Commercial Officer and Chief Brand Officer work together
25:04 - How do you maintain sustainable growth
26:46 - Gymshark NYC store launch
29:25 - The success of Gymshark’s “We Do Gym” campaign
31:24 - How to execute great ideas well
e.l.f. lives by the mission of being "a bold disruptor with a kind heart" a refreshing stance when disruption is rarely paired with kindness. Kory explains why kindness is at the core of how e.l.f. operates, what it actually looks like in practice, and what holds most people back from embracing it.
Get Uncensored Renegades every week:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Watch the Uncensored CMO episode with James Watt:
https://www.youtube.com/watch?v=rOp1CPZ0CNM
Links
Timestamps
00:00 - Start
00:53 - Being a bold disruptor with a kind heart
03:11 - The difference between being kind and being nice
08:02 - Why we should be kind to our competitors
09:30 - The science to kindness
10:56 - Why fear of embarrassment stops us being kind
17:02 - The power of kindness for your career
19:08 - Kindness doesn’t have to be big gestures
Zach Kitschke joined Canva as employee number five. Today, the company serves hundreds of millions of users worldwide.
In this episode, Zach shares the inside story of Canva’s growth, from the scrappy early marketing that put the company on the map to scaling a brand and product used across the world. We discuss the power of Canva’s freemium model, their bold “Make the Logo Bigger” campaign, and how the company approaches both brand and B2B marketing.
Zach also explains how Canva scaled from a team of five to thousands of employees, the leadership lessons he learned from the founders, and how AI is shaping the next chapter for the business.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/
Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Start
00:53 - Being employee #5 at Canva
01:46 - The marketing that got Canva noticed at the start
03:50 - How big is Canva?
04:45 - The challenges growing Canva into a unicorn
07:26 - What makes good design according to Canva
09:24 - The freemium business model
11:46 - Why the Canva founders are giving away 30% of their wealth
13:21 - Do Canva invest more in product or brand?
14:41 - Canva’s make the logo bigger campaign
16:33 - How Canva approaches B2B marketing
18:59 - The AI tools that are driving Canva forward
22:19 - The most innovative things Zach has done as Canva CMO
24:58 - Zach’s tips for delivering a keynote
26:59 - Being a CMO scaling from 5 to 5000 employees
29:52 - How to run multiple business functions; HR, marketing, customer service
31:49 - What Zach has learned from the Canva founders
33:32 - How to define the cuture at Canva
35:39 - What’s next for Canva?
36:35 - What has made Canva so successul?
Every week, Jon and Kory pull back the curtain on the messy, unfiltered reality of building a career on your own terms. Throughout their long and successful careers, they've had their fair share of sh*tty moments and even sh*ttier bosses. From Kory being literally barked orders at in her first job, to Jon being fired after just 3 months at his dream job. These are the moments that make you question everything. But they're also the moments that shape you. Tune in for the lessons, the laughs, and zero sugarcoating.
Get Uncensored Renegades every week:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Watch the Uncensored CMO episode with James Watt:
https://www.youtube.com/watch?v=rOp1CPZ0CNM
Timestamps
00:00 - Start
00:37 - Why sh*tty moments?
01:24 - Kory moment #1 - the fire that fuels you
04:20 - How to be a good boss
05:43 - Jon moment #1 - when to have the hard conversations
11:13 - Kory moment #2 - a lesson in de-escalation
16:28 - Jon moment #2 - impossible and unreasonable expectations
20:59 - Kory moment #3 - be careful of the bridges you burn
25:51 - Jon moment #3 - the power of being vulnerable
Jessica Jensen, CMO of LinkedIn, joins us for a high-energy conversation on careers, personal branding, and the future of B2B marketing.
We dive into the latest job market data (it might surprise you), the skills employers are actively looking for, and how to grow your personal profile on LinkedIn (which could include posting with flamingo glasses). We also unpack the LinkedIn algorithm, handling negative comments, new features creators and brands should be using, and why B2B marketing absolutely doesn’t have to be boring.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/
Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Intro
01:04 - Jessica Jensen’s backstory
02:02 - The benefits of being a marketer from a non-marketing background
02:42 - The difference between B2B and B2C according to LinkedIn
03:38 - How to build high-performing teams
06:32 - The data on the job market according to LinkedIn
10:02 - What skills are employers looking for?
12:04 - How do you build a personal brand on LinkedIn (when working for another company)
18:25 - 3 tips for building your personal brand on LinkedIn
20:04 - What is going on with the LinkedIn algorithm?
21:35 - How to make the most of an ever changing algorithm
23:16 - Does LinkedIn suppress posts based on gender?
26:14 - How to deal with negative comments on LinkedIn
28:00 - What new LinkedIn features should people be using?
30:48 - What features can brands use to make the most of LinkedIn
32:19 - B2B does not have to be boring
35:02 - LinkedIn’s billboards poking fun at AI
36:21 - How are LinkedIn marketing LinkedIn?
41:12 - How are LinkedIn helping younger people get into work
43:28 - Addressing the Open to Work badge stigma
44:17 - Advice to creators on LinkedIn
How are great products created through innovation? Jon and Kory tackle this topic bringing entertaining examples from their careers, including the runaway success of e.l.f.'s Power Grip primer. So what's the key to innovation? Culture, constraints, and most importantly, being close to your customer.
Get Uncensored Renegades every week:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c
Timestamps
00:00 - Start
01:04 - Why innovation is Jon’s favourite marketing topic
01:35 - Creating the cultural conditions necessary for innovation
04:25 - The measuring stick for innovation
06:23 - Why innovation fails
08:19 - The innovation of e.l.f.’s Power Grip Primer
15:09 - How constraint breeds innovation
20:07 - Innovation when you’re close to your customer
Jim Cregan built Jimmy’s Iced Coffee from scratch, spotting an untapped market, designing a product that stood out, and making its way onto the shelves of Selfridges in just 4 months.
In this episode, Jim shares the founding story, the thinking behind Jimmy’s distinctive “BottleCan” packaging, and how personal touches and relentless energy helped build a brand people loved. We also dive into retail strategy, going direct-to-consumer, treating suppliers as humans, and how the £25m exit to Britvic finally came together.
Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861
00:00 - Start
00:59 - The founding story of Jimmy’s Iced Coffee
06:04 - The iced coffee market at the time
09:44 - How Jimmy designed and packaged the product
12:21 - Why Jimmy’s is in “Cottles” or “BottleCans”
19:56 - How Jimmy’s got into Selfridges 4 months after launching
20:50 - Hustling their way into Whole Foods and other stores
26:58 - How Jimmy’s got a listing in Tesco
28:05 - Treating suppliers like humans
31:15 - Choosing to go Direct to Consumer in addition to retail
32:53 - Adding the personal details that matter
34:20 - How Jim marketed Jimmy’s Iced Coffee
39:39 - Jim’s advice to aspiring founders
41:57 - How the £25m exit to Britvic happened