Accountability: The Heart of Compliance

Tom Fox

We have been getting accountability all wrong in the compliance industry. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. Accountability: The Heart of Compliance is a production of the Compliance Podcast Network.

  • 53 minutes 26 seconds
    Executive Forum on Ethics and Accountability

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode we post the recent Executive Forum on Ethics and Accountability. It focused on effectively expanding the effectiveness of your ethical program, how to use The Accountability Assessment™ to spot deficiencies, and how to build and protect your organization's ethical culture. Finally how all of this tie directly into the DOJ’s Evaluation of Corporate Compliance Programs.

    For more information on Sam Silverstein and his work on accountability, click here.

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    30 October 2020, 5:02 am
  • 18 minutes 23 seconds
    Accountability and Policing in America

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and myself discuss one of the most difficult issues in America today, policing. We consider it from the accountability perspective. Some of the highlights include: 

    1. Can you hold everyone accountable?
    2. What is the failure in leadership?
    3. What is the commitment to “It’s All of Us” and why does it start there?
    4. Why is the policing crisis in America an accountability crisis?
    5. Why are problems now being tackled by local police departments across the country are not law enforcement issues. They are cultural issues.
    6. Where did the Warrior Mentality/Shoot to Kill mindset come from?
    7. How do they differ from the Guardian Mindset?
    8. How do you turn things around on a law enforcement team that is having problems?

    For more information on Sam Silverstein and his work on accountability, click here.

    See Sam’s blog posts:

    The George Floyd Moment: An Accountability Revolution

    Policing in America: The Accountability Crisis

    This Is Not a Law Enforcement Issue – It’s an Organizational Culture Issue

    The Solution to the Accountability Crisis in Law Enforcement

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    2 October 2020, 1:17 pm
  • 11 minutes 19 seconds
    The Accountability Assessment

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I, talk about the Accountability Assessment. Some of the highlights include:

    ·      The Accountability Assessment creates a baseline by which you can create a roadmap.

    ·      You can benchmark against your Accountability Assessment for continuous improvement.

    ·      An Accountability Assessment can identify gaps in your corporate culture.

    For more information on Sam Silverstein and his work on accountability, click here.

    See Sam’s blog post, Corporate Culture: Accountability Means Acting on What You Stand For

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    21 August 2020, 10:47 am
  • 12 minutes 5 seconds
    Microsoft and Accountability

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I, talk about a recent example of accountability by Microsoft. Some of the highlights include: 

    • Accountability can start with a written statement.
    • Accountability must be followed up with actions.
    • If you do not make decisions which align with your stated values, they are really not your stated values.

    For more information on Sam Silverstein and his work on accountability, click here.

    See Sam’s blog post, Corporate Culture: Accountability Means Acting on What You Stand For

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    31 July 2020, 1:38 pm
  • 12 minutes 57 seconds
    Accountability Goes Straight to the Bottom Line

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I, talk about why accountability is good for the bottom line and why it will work for your organization. Some of the highlights include:

    •  Accountability is even more during the time of Coronavirus.
    • Accountability is a way of thinking and a way of acting.
    • How does accountability help drive greater ROI and the bottom line.

    For more information on Sam Silverstein and his work on accountability, click here.

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    8 May 2020, 5:07 am
  • 14 minutes 24 seconds
    Everything is Fine, When Everything is Fine

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I, discuss accountability during this time of the Coronavirus health crisis and economic dislocation.

    Some of the highlights include:

    • Why does accountability matter even more during the time of Coronavirus?
    • Why leaders must be transparent in their communications during these times.
    • What you were doing as a leader before the crisis hit?
    • Stewardship is a key part of accountability.
    • How to be accountable during a crisis?

    For more information on Sam Silverstein and his work on accountability, click here.

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    1 May 2020, 5:07 am
  • 10 minutes 57 seconds
    Personal Accountabiliity During the Time of Coronavirus

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I, consider personal accountability during this time of the Coronavirus health crisis and economic dislocation. Some of the highlights include:

    • Why are rational commitments so critical?
    • Why leaders must be committed to all employees.
    • Be accountable outside the office as well.
    • As a leader are you a steward to all stakeholders?

    For more information on Sam Silverstein and his work on accountability, click here.

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    24 April 2020, 5:07 am
  • 14 minutes 19 seconds
    Boeing, Part 3-Creating An Accountable World

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I conclude our three-part series to considering the current disaster Boeing finds itself in from the accountability perspective and what it might do to crawl out of the deep hole it finds itself in. In this Part 3, we consider accountability to other stakeholders and what accountability means in a heavily regulated industry. Some of the highlights include:

    • What is the role of honor in accountability?
    • What are the three standards of an accountable legacy?
    • The role of culture is well understood in the compliance community. What is the role of accountability in creating and sustaining a great culture?


    For more information on Sam Silverstein and his work on accountability, click here.

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    14 February 2020, 6:02 am
  • 14 minutes 13 seconds
    Boeing, Part 2-Accountability from Management

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I continue our three-part series to consider the current disaster Boeing finds itself in from the accountability perspective and what it might do to crawl out of the deep hole it finds itself in. In this Part 2, we consider accountability by management to the employees and other stakeholders. Some of the highlights include:

    ·      What is the Leader’s Commitment to Accountability?

    ·      Why should the new Boeing CEO rent out CenturyLink Field? 

    ·      How did Boeing fail in the commitment to create a safe space for employees? How can that trust be regained?

    ·      What is an employee’s commitment to a good reputation? Why is this a long-term commitment? What can Boeing leadership do to commit to accountability in the long term?

    For more information on Sam Silverstein and his work on accountability, click here.

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    7 February 2020, 6:02 am
  • 12 minutes 34 seconds
    Boeing, Part 1-Accountability from Employees

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode Sam and I begin a three-part series to consider the current disaster Boeing finds itself in from the accountability perspective and what it might do to crawl out of the deep hole it finds itself in. In this Part 1, we consider accountability from employees to their fellow employees and up towards management. Some of the highlights include:

    ·      What is an employee’s commitment to values in an organization? What are your Foundational Values? Your Relational Values? Your Professional Values? Your Community Values?

    ·      How employees commit to ‘it’s all of us’ so that all employees rise or fall together? 

    ·      Is bringing in a new CEO enough or must an organization do more?

    ·      What is an employee’s commitment to a good reputation? How do you get alignment in word and deed to commit to accountability?

    For more information on Sam Silverstein and his work on accountability, click here.

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    24 January 2020, 6:02 am
  • 12 minutes 25 seconds
    Wells Fargo and Overcoming the Disconnect

    We have been getting accountability all wrong in the compliance profession. It's not a set of tasks - it's a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode we consider a recent example of the lack of accountability in the corporate world, Wells Fargo and the complete disconnect between what the (former) CEO was saying and the reality on the ground for employee. Some of the highlights include:

    •  Why are there disconnects from what senior leadership says or believes and life in the trenches for employees?
    • How does an organization turn things around?
    • Is bringing in a new CEO enough or must an organization do more?
    • Why is transparency is still the best disinfectant?

    For more information on Sam Silverstein and his work on accountability, click here.

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    1 November 2019, 5:00 am
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