My Good Friends

RCM Leaders Forum

Something different needed to happen. Join Ben Reigle as he challenges the status quo in healthcare revenue cycle. We focus in beyond just the boring surface talking points and into being real with the best leaders, talking openly and honestly about revenue cycle, business, and life.

  • 33 minutes 54 seconds
    #169 LIVE FROM VEGAS: Jessica Johnson

    Ever wondered what it really takes to turn your expertise into a thriving business? Jessica Johnson's journey from small-town Wisconsin to building a multimillion-dollar consulting firm will inspire you to transform obstacles into opportunities. She shares the raw truth behind launching a business—how trusting your gut, embracing failure, and staying true to your values lead to exponential growth. In this episode, Jessica opens up about her early days balancing single motherhood while pursuing a tech career, highlighting the resilience and grit that fueled her rise through healthcare leadership. You'll discover her pivot from corporate roles to founding J2 Consulting, and how she navigated the uncertainty and challenges of growing a business from scratch. Jessica breaks down the impactful mindset shifts, from recognizing the importance of self-accountability to building a team aligned with her mission of excellence. We explore key topics like the power of intentionality in team-building, the realities of scaling quickly without losing your culture, and the crucial lessons learned when letting go of control. Jessica shares actionable strategies for maintaining quality at scale, managing client relationships, and creating a sustainable growth plan—all while staying grounded in servant leadership. Her story emphasizes that success is less about following a perfect blueprint and more about trusting the process—and yourself. If you're ready to unlock your potential and build something meaningful, tune in now. Jessica's insights could be the spark you need to take the first step!

    24 March 2026, 2:00 pm
  • 1 hour 11 minutes
    #168 Chris Deacon

    In this episode, we delve into the intricate and often concealed financial practices that shape the US healthcare system. Chris Deacon, an expert in insurance and employer fiduciary responsibilities, sheds light on the deceptive tactics of insurance companies, the historical evolution of health insurance, and the critical legal cases that expose systemic misconduct. With a focus on transparency and innovative employer-led solutions, this episode empowers listeners to rethink healthcare spending and policy reform.

    Rev101:

    Rev101.MyKajabi.com

    10 March 2026, 1:00 pm
  • 1 hour 9 minutes
    #167 Adam Cartabiano

    Adam Cartabiano is a healthcare revenue cycle expert with deep experience in arbitration, compliance, and revenue recovery, known for transforming complex legal and financial systems into profitable opportunities. Join us as we dive into his story.

    Rev101: Rev101.MyKajabi.com

    24 February 2026, 12:00 pm
  • 1 hour 10 minutes
    RCU: Kim Hodgkinson

    Most healthcare leaders focus on the "what" — but Kim Hodgkinson reveals the "how" behind navigating change, building community trust, and staying resilient in the chaos. From her journey from nuclear physics to chief financial officer, she uncovers unexpected lessons on leadership, culture, and innovation that could transform your approach to healthcare — and life.

    In this candid conversation, Kim shares the real impact of rising insurance costs, the challenge of maintaining loyalty in a merging hospital system, and the power of authentic community engagement. She discusses her unique strategies in managing payer relationships, tackling labor shortages, and embracing AI as a force for good. Plus, hear her inspiring story of caring for her father and how that experience reshaped her perspective on timing, priorities, and purpose.

    https://www.linkedin.com/in/kimberly-ann-hodgkinson/

    Rev101: Rev101.MyKajabi.com

    10 February 2026, 1:00 pm
  • 1 hour 2 minutes
    RCU: David Kelly "Catawompus"

    In this episode, Ben and David dive into the complexities of the healthcare system, exploring the challenges of transparency, the role of AI, and the evolving landscape of employer-based healthcare solutions. They discuss the impact of automation on the workforce, the intricacies of insurance and pricing, and the potential for direct employer contracting to reshape the industry. With candid insights and unscripted dialogue, they navigate the nuances of modern healthcare, offering thought-provoking perspectives on the future of the industry.

    Rev101: Rev101.MyKajabi.com

    27 January 2026, 1:00 pm
  • 1 hour 2 minutes
    RCU: Mike Ng

    Mike Ng, co-founder and president of Ambience Health Care, shares his journey from data to building a healthcare technology company aimed at alleviating clinician burdens through AI. He discusses the evolution of their technology, the importance of understanding the healthcare ecosystem, and the challenges faced in implementing AI solutions. The conversation highlights the significance of building trust with clinicians, the role of AI in enhancing patient care, and the future vision for Ambience Health Care as they continue to innovate in the healthcare space.

    Rev101:

    Rev101.MyKajabi.com

    13 January 2026, 1:00 pm
  • 50 minutes 22 seconds
    Season 9 Intro

    In this engaging conversation, Benjamin and Tina share their experiences from a recent concert, discussing the festive atmosphere and unexpected challenges they faced. They delve into healthcare topics, including prescription issues, the role of pharmacy benefit managers, and the complexities of healthcare systems. The discussion also touches on the impact of consolidation in healthcare, the ethics of profitability, and the importance of community-focused care. Throughout the conversation, they explore the intersection of personal experiences and broader healthcare themes, highlighting the need for effective communication and patient-centered approaches.

    Rev101: Rev101.MyKajabi.com

    6 January 2026, 3:00 pm
  • 37 minutes 56 seconds
    Live From Denver: Philip Boyce

    Join us live from Denver as we dive into the dynamic world of healthcare administration with Philip Boyce. Philip shares the challenges of integrating systems and the importance of mentorship and collaboration. He even flips the script and starts interviewing Ben!

    Rev101: Rev101.MyKajabi.com

    30 December 2025, 3:00 pm
  • 51 minutes 56 seconds
    Live From Denver: Nikki Harper and Shannon King

    In this engaging episode, Nikki Harper and Shannon King dive into the evolving landscape of healthcare and revenue cycle management. From the challenges of automation and AI to the intricacies of leadership and team dynamics. Join us as we explore the future of healthcare, the impact of remote work, and the importance of adapting to change in a rapidly shifting industry.

    Rev101: Rev101.MyKajabi.com

    16 December 2025, 3:00 pm
  • 42 minutes 25 seconds
    Live From Denver: Girish Dighe and Jon Scala

    In this episode of RCU, Gary and Jon dive into the dynamic world of healthcare leadership and revenue cycle management. With insights from their own experiences, Gary and Jon share strategies for navigating the challenges of leadership, the importance of community, and the need for strategic thinking in today's fast-paced healthcare environment. Tune in for a thought-provoking conversation that highlights the balance between risk-taking and maintaining operational excellence.

    Rev101: Rev101.MyKajabi.com

    2 December 2025, 12:00 pm
  • 39 minutes 55 seconds
    Live From Denver: Candice Daszewski

    In this engaging episode, join us live from Denver at HFMA Day Two as we dive into a candid conversation with Candice, the Chief Commercial Officer at Acuity. Discover her journey from growing up in New York to navigating the fast-paced world of healthcare revenue cycle management. Candice shares personal stories, insights on leadership, and the importance of building strong communities. Tune in for an inspiring discussion on career growth, personal development, and the power of resilience.

    25 November 2025, 1:00 pm
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