Retail Is Your Business is a weekly podcast covering the intersection of innovation/technology and business strategy in the world of retail (online and offline, across all industries) -- with a focus on consumer experience. As informed hosts dive deep with insiders -- from industry leaders to cutting edge startup founders -- crucial insights, career journeys, trends, new ideas, and the state and trajectory of the retail industry become accessible with a fun and comfortable morning radio vibe.
Richard is a co-founder and Partner of Triangle Capital and has been an investment banker for over 35 years. Richard has a great deal of experience advising clients in merchandising businesses, particularly in the Retail & Consumer sector.
Richard sits down with Rob and Rebecca to talk about the supply chain issues and merger and acquisitions.
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Richard is a co-founder and Partner of Triangle Capital and has been an investment banker for over 35 years. Richard has a great deal of experience advising clients in merchandising businesses, particularly in the Retail & Consumer sector.
Richard discusses the current landscape of retail and what will draw motivate consumers to go back into stores.
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Bridget Lasda is the Chief Customer Officer for King Juice/Calypso. She joins us to discuss the story behind Calypso, the innovation pipeline that is bringing the brand into different categories, and how their team uses data to better tell the Calypso story.Â
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Troy Fischer is the Senior General Manager at Bridgewater Commons, a large super regional shopping center in Bridgewater, New Jersey. He joins us to talk about the impact that the pandemic has had on shopping centers, the tenants, the customers, and the vendors. Troy discusses how he has approached the challenges that have come with re-opening, including stores getting access to products and staffing issues.
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Gabrielle Licht sits down with Rob and Rebecca to discuss the current state of shopping centers and office buildings. She talks about how Macerich's Brandbox approaches physical retail for digitally native brands to open and operate stores as as a complement to e-commerce growth.
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Karl Wiley, CEO of All State Protection Plans, set out with the goal of adding some much needed innovation to the product protection and extended warranty industry. He sits down with Rebecca and Rob to discuss how they have taken a very different approach to disrupt and turn the industry on its head.
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The retail landscape is unforgiving and hyper-dynamic, and Michael Scharff, Co-Founder/CEO of Evolv (a pioneering AI technology whose Ascend platform enables organizations to optimize digital customer experiences and website performance) has witnessed first-hand the challenges faced by the biggest and the best as they navigate it. He has held senior leadership roles at several of America’s largest retail brands including ToysRUs, Staples, Best Buy and Sears, and share his insights on how AI and other technologies are impacting the retail landscape and how retailers can compete in a very fast moving environment.
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Mike Provance CEO of 3X3 says retailers need to use digital tools to retain one of their strongest assets, the magic of discovery. 3x3 in a joint venture between several multi-generational alcohol industry veterans and Loeb Enterprises is a digital marketing company. It uses a multi pronged approach to follow customer preferences by incorporating point of sale receipts generated at its exclusive network of 1500 plus stores in 37 states, tracking consumers' interest on social media and analyzing inventory mix, pricing, basket adjacencies, and customer loyalty. Through all this information, 3X3 is better able to understand the preferences and processes behind purchases so retailers/brands can identify and act on emerging trends using digital tools.
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Maury Blackman is CEO of Premise Data, a market intelligence platform that allows businesses to collect in-store insights in real time, thanks to a global network of 2.5 million contributors. The platform is used by many Global 2000 businesses to conduct retail audits and "mystery shopper" exercises. Especially during the pandemic, when brands can't send consultants into stores, the platform has been a lifeline for businesses looking to monitor shelf activity and even check on product "freshness" dates. Premise also pays its gig workers in bitcoin, if that is their preference.
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Richard Schnitzel is founder, head chef and chief bottle washer at his company, Bow Tie Bots, a certified Zapier expert which will leverage the power of software and app integration, to create powerful custom automated workflows -- including marketing and client Intake, client management, fulfillment, and personalized operations training. Richard  creates automations responsible for reclaiming thousands of hours in a retailer’s businesses, giving them the systems they need to scale from 6 to 7 figures.Â
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From conception, to development, to growth and marketing, Founder/CEO Aishwarya Iyer of Brightland (offering fresher, healthier California extra virgin olive oil and premium double- fermented vinegars, along with scented candles) takes us through the intriguing journey on building a company that sets a new standard for excellence in the oil and vinegar space---and why it actually matters.
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