Cafe Chocolat - Chocolate & Chat

Café Chocolat

Have you always wanted to sit next to a person at your favorite coffee shop and just ask them to talk about something they love or are passionate about?? ...that’s what we do! At Cafe Chocolat in Washington DC, we meet tons of people every day, and decided one day we wanted to learn more about them! This is it!

  • 5 minutes 38 seconds
    Pouring Dreams

    Three years ago, Ristretto Time stopped publishing.
    Not because the story ended — but because the ending still needed to be lived.

    In this short return episode, host Gjergj Dollani reconnects with the original Ristretto Time community to share what happened after the microphones went silent — and why the story of Café Chocolat has now become a book.

    Pouring Dreams is a candid memoir and practical guide about:

    • Opening a coffee shop with nothing but optimism
    • Learning small-business realities the hard way
    • Navigating staff, margins, equipment, and doubt
    • And ultimately facing the decision to close the doors

    If you’ve ever dreamed of opening a café, run a small business, or simply love real stories about building something from scratch — this is for you.

    Over the coming days, early access to the first chapter and a limited batch of signed first-edition copies will be shared with the Ristretto Time community first.

    For now, consider this a familiar sound returning.

    The grinder is back on.
    The coffee is pouring again.

    One last pour.

    23 January 2026, 11:35 am
  • 8 minutes 21 seconds
    Ristretto Shots: Inspiring email from a listener
    In this episode of Ristretto Shots I read Phil’s email to me about a coffee gig he did, describing how it went and how much fun he had going out on his own and making it happen! This is what it’s all about folks; just getting out of your comfort zone and having a blast doing it. http://www.ristrettotime.com
    14 April 2023, 9:58 pm
  • 1 hour 9 minutes
    26 - Interview with Jamie and Ryan Getchell of The Nest Family Cafe

    I have been thinking about doing this interview for months!   Ryan and Jamie are the founders of The Nest Family Cafe in Londonderry, NH.  They -- just like me -- started without having any coffee or business experience.   After over a year and a half of hard work, they took the leap of faith, left the comforts of corporate behind and dove into this new adventure. 

    We talk about how they started, the easy parts and hard parts of owning and running a business.   We talk about how they run their shop, how they manage their staff, marketing, social media and how they feel about their journey as new business owners. 

    If you are seriously thinking about running a business, listen to Ryan and Jamie and maybe this is the nudge you needed.   Learn more about The Nest Family Cafe online at https://www.thenestfamilycafe.com/ 


    19 September 2022, 3:07 am
  • 29 minutes 29 seconds
    25 - Books that helped me through the process
    I have gotten a few emails with listeners asking what books I recommend. I email each person individually, but decided it would be more beneficial if I just record a Bonus episode. I broke the list in 4 categories: Coffee, Strategy, Operations, Mindset. I end it with some thoughts on work-life balance. As always, email me at [email protected] with any questions or comments. http://www.ristrettotime.com
    28 July 2022, 9:28 pm
  • 29 minutes
    22 - Cash, POSes and Scammers
    In this episode, I talk a bit about POSes, but spend a good amount of time talking about various aspects of working with cash and how to protect your business or coffee shop from scammers. I share some issues I ran into and how you can avoid them. Let me know what you think dollani(at)gmail.com. http://www.ristrettotime.com
    20 June 2022, 9:24 pm
  • 26 minutes 54 seconds
    24 - The last days of Cafe Chocolat
    I spent 1.5 years over 23 podcast episodes talking about what we did at Cafe Chocolat and how we did it. Meanwhile the 800 pound gorilla was sitting right next to me staring at me — Cafe Chocolat had been shut down. I wasn’t podcasting about a wildly successful shop, or some chain that I grew and sold off. For all intents and purposes it was a failed business — regardless of how and why. But here’s the reality — most businesses fail. Yours will probably, as well. In this BONUS podcast episode I revisit the last days of Cafe Chocolat, and what shutting down a coffee shop I loved meant to me (and still does). RistrettoTime.com
    8 February 2022, 7:03 pm
  • 21 minutes 25 seconds
    23 - FINAL Episode and Parting Thoughts
    We have come to the end if the “Starting Your Coffee Shop” journey. In this episode I share a personal story of a childhood book/character that I always think of when I run into something that looks hard and scary, and how I use that to dive in the many directions my career has taken me. I also talk about my favorite episodes I have recorded. Ristretto Time http://www.ristrettotime.com
    11 August 2021, 5:03 pm
  • 21 minutes 32 seconds
    21 - Should you offer FREE Wifi?
    Yes, FREE Wifi is nice, it’s convenient, it’s fun, but it’s not a right. Should you offer it at your coffee shop? Should you not? Let’s discuss! Ristretto Time: Starting and Running Your Coffee Shop by Gjergj Dollani http://ristrettotime.com
    16 July 2021, 3:48 am
  • 26 minutes 27 seconds
    9 - Where to find money to finance your business
    In this episode I talk about some different ways to find money to support your new business. I share how I did it at Cafe Chocolat.
    2 July 2021, 3:18 pm
  • 29 minutes 24 seconds
    20 - How many cups do I need? (Questions from listeners)
    In this episode I answer some of the questions that although may seem trivial are important and will keep you up at night. How many cups do you need? Should you offer different cappuccino sizes? Should you carry different espresso blends? — http://www.ristrettotime.com twitter: @gjergjdollani
    19 June 2021, 4:10 am
  • 26 minutes 35 seconds
    19 - Your Customers are not your Friends
    In this Episode I talk about the importance of treating customers like patrons first, and friends second. Just because they’ve been coming to your shop for years, it doesn’t mean you can take liberties with them as you would with old friends. Joking, or providing subpar service can backfire, and you can lose an old, loyal customer in a heartbeat. Listen and let me know what you think. Podcast by Gjergj Dollani http://www.ristrettotime.com
    30 May 2021, 2:58 pm
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