Digital Supply Chain

Tom Raftery

The Digital Supply Chain podcast is a show hosted by Tom Raftery, discussing thought leadership, trends, best practices, and the latest innovations in delivering a resilient, sustainable supply chain. The show publishes a new episode every Monday and Friday, and features interviews with luminaries in the world of supply chain and Industry 4.0. All aspects of supply chains, and how to optimise them are discussed - everything from the design, planning, manufacturing, production, delivery, all the way through to product operation and service.

  • 38 minutes 33 seconds
    Miss the Slot, Lose the Customer

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    What happens when last-mile delivery stops being a logistics function and starts becoming a strategic differentiator?
    It changes how you think about cost, resilience, sustainability, and even customer retention.

    In this week's episode of the Resilient Supply Chain Podcast, I’m joined by Nishith Rastogi, Founder and CEO of Locus, to explore why last mile has become one of the most consequential decision layers in modern supply chains. For leaders focused on supply chain resilience, sustainability, risk, data, and visibility, this matters because delivery is no longer just about moving goods. It’s about making better decisions, faster, in environments where complexity keeps rising and customer tolerance keeps falling.

    We break down why traditional TMS and routing models struggle when delivery networks span stores, warehouses, captive fleets, 3PLs, gig capacity, and rising service expectations. You’ll hear why “more data” is not the answer on its own, and why the real advantage now comes from turning that data into real-time decisions that improve cost, service, and emissions in parallel.

    We also get into the growing role of AI in logistics, the limits of rules-based automation, and why resilience increasingly depends on optionality, adaptability, and reducing dependence on tribal knowledge. 

    One of the sharpest ideas in the episode is this: if you miss a linehaul slot, you lose a day; if you miss a customer delivery slot, you may lose the customer.

    🎙️ Listen now to hear how last-mile logistics is reshaping the future of resilient, sustainable supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

    Thanks for listening.

    16 March 2026, 6:00 am
  • 39 minutes 20 seconds
    Your Safety Metrics Are Improving. Serious Harm Isn’t

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    If your safety metrics are improving, are your people actually safer? Or are you just getting better at measuring the wrong things?

    In this episode of the Resilient Supply Chain Podcast, I’m joined by John Dony, CEO and co-founder of the What Works Institute, and Mike Swain, Technical Enablement Manager at Evotix, to unpack a stubborn problem hiding in plain sight: why serious injuries and fatalities remain frustratingly hard to reduce, even as traditional safety metrics appear to improve. In a world of tighter regulation, more fragile operating models, and rising scrutiny across global supply chains, this is a resilience issue, a risk issue, and very much a leadership issue.

    We dig into why lagging indicators can create a false sense of control, and why better reporting can actually be a sign that the truth is finally surfacing. You’ll hear how Mike saw incident reporting jump by 800% after better systems were introduced, and why that was good news, not bad. We also break down why the classic safety triangle often fails to predict serious harm, especially in complex supply chains shaped by contractors, seasonal labour, handoffs, and fragmented accountability.

    We also explore where AI, data, visibility, and governance genuinely add value, and where hype still outruns reality. You might be surprised to learn that one of the sharpest lines in the episode is John’s view that if organisations want AI to work, they need a time machine to go back and get their data right first.

    🎙️ Listen now to hear how John Dony, What Works Institute, and Evotix are rethinking supply chain resilience, safety, risk, and data from the ground up.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    9 March 2026, 6:00 am
  • 41 minutes 20 seconds
    Finding the One Thing That Can Break Your Supply Chain

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    Is your supply chain one nut away from failure?

    In this episode of the Resilient Supply Chain podcast, I’m joined by Jonathan Doller, Senior Solution Consultant at Logility (now part of Aptean), to explore how AI is reshaping supply chain resilience - beyond the hype, and into real operational impact. At a time of tariff shocks, port disruptions, climate risk and talent pressure, the question isn’t whether to use AI, but how to use it intelligently.

    You’ll hear how AI can distinguish correlation from causation in forecasting - including a case where a company stopped discounting a Mother’s Day product and saw no drop in demand, only improved margins. We break down why constrained inventory allocation may be AI’s real superpower, and how agentic AI can connect demand, supply, and distribution decisions across the network. And you might be surprised to learn why Jonathan compares fragile supply chains to the “Jesus nut” on a helicopter, a single point of failure with no redundancy.

    We also explore supplier visibility, digital readiness assessments, anti-fragility, and why AI should be treated as infrastructure, not a buzzword.

    🎙️ Listen now to hear how Jonathan Doller and Logility are redefining data-driven, resilient, sustainable supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    2 March 2026, 6:00 am
  • 38 minutes 52 seconds
    AI Can Find Suppliers. Humans Still Own the Risk

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    In this episode of the Resilient Supply Chain Podcast, I’m joined by Ricky Ho, Founder of SourceReady, to explore how AI is reshaping sourcing, supplier discovery, and supply chain resilience in an era of tariff shocks, sanctions risk, and geopolitical uncertainty.

    We unpack why sourcing is still stubbornly relationship-driven, and why that’s becoming a structural risk. You’ll hear how AI can scan customs data, certifications, sanction lists and even supplier-of-supplier exposure to surface risks most teams never see. We break down why over-concentration in one country isn’t just a cost issue, but a resilience issue, and how AI can proactively flag dependency before disruption hits.

    Ricky explains how automation can handle the heavy lifting of supplier outreach, tariff analysis, and compliance checks, while humans retain accountability and judgement. You might be surprised to learn how granular today’s customs visibility really is down to individual shipments, and what that means for transparency.

    If supply chain resilience, sustainability, supplier risk, and data visibility are on your radar, this conversation is for you.

    Listen now to hear how Ricky and SourceReady are rethinking AI’s role in building more resilient, diversified supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    23 February 2026, 6:00 am
  • 33 minutes 9 seconds
    Why Supplier Data Is Breaking Supply Chain Resilience

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    Over 50% of companies say they’re getting garbage supplier data. Over 40% never hear back at all.
    And we’re basing ESG disclosures, compliance filings, and climate targets on that?

    In this episode, I’m joined by Lily Hogan, Senior Product Manager at 3E, to unpack why supplier data remains one of the biggest hidden risks in supply chain resilience and sustainability. In a world of tightening regulation, PFAS bans, digital product passports and rising scrutiny, visibility isn’t optional. It’s survival.

    You’ll hear how a “simple” mobile phone can involve outreach to a thousand suppliers. We break down why email and Excel are still powering global compliance workflows in 2026. And you might be surprised to learn that 98% of the world’s population now carries traces of PFAS, a stark reminder of how upstream risk becomes downstream impact.

    We explore how regulatory complexity is accelerating, why siloed data collection is undermining resilience, and how AI and digital product passports could finally reduce friction instead of adding to it. Because if you can’t trust your supply chain data, you can’t trust your risk model.

    Listen now to hear how Lily Hogan and 3E are reshaping supply chain resilience through smarter sustainability data and real visibility.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    16 February 2026, 6:00 am
  • 37 minutes 50 seconds
    Why Scope 3 Is the Real Resilience Problem in Construction

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    If 98% of your emissions sit in your supply chain, what does that say about your resilience when things start to break?

    In this episode of the Resilient Supply Chain Podcast, I’m joined by Keith O’Flynn, Group Supply Chain Sustainability Manager at John Sisk & Son. Construction is often labelled slow, conservative, and carbon-heavy. But beneath the surface, it’s becoming a stress test for how resilient modern supply chains really are. With regulation tightening, data under scrutiny, and material risks rising, this conversation lands right at the intersection of resilience, sustainability, and operational reality.

    You’ll hear how Sisk discovered that Scope 1 and 2 account for just 2% of its emissions, while a staggering 98% sit upstream in the supply chain, turning decarbonisation into a resilience challenge overnight. We break down why concrete and steel dominate risk exposure, and how low-carbon alternatives are finally moving from theory to site-ready practice.

    You might be surprised to learn why construction sites can burn more energy after hours than during the working day, how poor emissions data can be wrong by ±100%, and why better visibility is now as critical as better materials. We also dig into supplier engagement at scale, the limits of hydrogen hype, and why resilience increasingly depends on standards, trust, and data you can actually defend.

    🎙️ Listen now to hear how John Sisk & Son is tackling supply chain resilience, sustainability risk, and visibility where it matters most.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    9 February 2026, 6:00 am
  • 37 minutes 56 seconds
    The Hidden Cost of Surplus Inventory and Idle Assets

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    Three corporate jets as “excess assets.”
    Absurd? Yes. Rare? Not really. What does that say about how companies handle surplus?

    In this episode of the Resilient Supply Chain Podcast, I’m joined by Gordon Zellner, CEO and founder of Evergreen Trading, to unpack a problem most organisations quietly struggle with: surplus that turns into risk, waste, and financial drag.

    Excess inventory, idle equipment, empty buildings, overbought materials. In uncertain times, these don’t vanish. They sit on the balance sheet, depreciating, distorting decisions, and nudging companies towards the easiest exit. Often landfill. Sometimes a write-off. Almost always value destruction. That matters now, as volatility, sustainability pressure, and capital discipline collide.

    In this conversation, you’ll hear how Gordon’s team takes a very different approach. We break down why excess is inevitable, why freezing is the worst response, and how thinking horizontally across supply chain, finance, and marketing can unlock value that traditional disposal routes miss entirely. You might be surprised to learn how media becomes a financial instrument, why Gordon describes his model as “corporate recycling,” and how rerouting value can fund more sustainable outcomes without taking a financial hit.

    We also dig into real examples. PPE bought in panic during COVID. Inventory headed for landfill. And yes, the three corporate jets. Not as a stunt, but as a consequence of routine decisions applied at scale. The lesson is uncomfortable, practical, and immediately relevant for supply chain leaders navigating risk, sustainability, data visibility, and resilience.

    🎙️ Listen now to hear how Evergreen Trading is helping companies turn surplus into strategy, and rethink what resilience really looks like in practice.



    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    2 February 2026, 6:00 am
  • 42 minutes 50 seconds
    How Supply Chain Leverage Can Stop Deforestation

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    The EU Deforestation Regulation has been delayed — but the clock is still ticking. Are supply chains really ready?

    Deforestation has long been treated as a distant, upstream issue. With the EU Deforestation Regulation postponed until 31 December 2026, some companies may be tempted to pause. That would be a mistake. The expectations are clear, the data requirements are real, and the time to build traceability is now.

    In this episode, I’m joined by Priscillia Moulin, Director of Strategy at MosaiX, an organisation working directly with companies, traders, and producers to identify, monitor, and stop deforestation in global commodity supply chains. Priscillia has spent more than a decade working on the ground across Southeast Asia, helping companies translate sustainability commitments into operational reality.

    We talk through what deforestation-free supply chains actually look like in practice. You’ll hear how satellite data and algorithms can detect land-use change, but why human expertise remains essential to avoid costly mistakes. We break down what the EU Deforestation Regulation will ultimately require, why traceability to plot level is unavoidable, and how many companies still lack visibility beyond tier one suppliers.

    You might be surprised to learn how quickly forest clearing can sometimes stop when buyers engage suppliers properly - and why simply dropping non-compliant suppliers often shifts risk rather than reducing it. We also explore real success stories, showing how data, supplier engagement, and local action combine to build resilience while protecting forests and livelihoods.

    🎙️ Listen now to hear how Priscillia Moulin and MosaiX are helping companies prepare for EUDR and build genuinely resilient, sustainable supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    26 January 2026, 6:00 am
  • 33 minutes 16 seconds
    If Your ESG Data Can’t Be Audited, It’s Meaningless

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    Is ESG really about sustainability, or is it quietly becoming a hard economic filter for who gets to trade, raise capital, and survive?

    In this episode, I’m joined by Dr Nisha Kohli, Founder and CEO of CorpStage, to unpack why ESG has shifted from glossy reporting to something far more consequential for supply chain resilience, risk, and competitiveness. Nisha has spent over two decades working across corporate governance, sustainability, and finance, and she’s seen first-hand where most organisations are still getting this badly wrong.

    We talk about why ESG reporting remains broken for so many companies, and why ratings and rankings often mislead investors rather than inform them. You’ll hear how credible, auditable data is becoming a prerequisite for access to markets, tenders, and green finance, especially as tariffs, carbon taxes, and mechanisms like CBAM start reshaping global trade.

    We also break down why ESG isn’t just a cost centre. Nisha shares real examples where relatively simple greening measures delivered 50–60% IRR with short payback periods, reduced operational risk, and opened doors to new markets. You might be surprised by how often the biggest barrier isn’t technology or regulation, but confusion, fragmented data, and treating ESG as a PDF rather than infrastructure.

    We explore the growing role of data, AI, and system integration in making sustainability usable at scale, why carbon pricing is about to become a core input into supply chain decision-making, and the mindset shift leaders need to make as sustainability moves from “business as usual” to business critical.

    🎙️ Listen now to hear how Dr Nisha Kohli and CorpStage are reframing ESG as a lever for resilient, competitive, and future-ready supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    19 January 2026, 6:00 am
  • 37 minutes 12 seconds
    AI Won’t Fix Safety Until Your Data Does

    Send me a message

    AI won’t fix broken decisions. Capital markets are driving sustainability. And climate risk is already a safety issue.
    So why are EHS and sustainability still treated as separate systems?

    In this episode of the Resilient Supply Chain Podcast, I’m joined by Catryna Jackson, Global Environmental Health and Safety and Sustainability Advisor at Evotix, and Monique Parker, Chief Sustainability Officer at Elevra Lithium. Between them, they bring decades of frontline experience across EHS, sustainability, data, and operations. This matters now because climate disruption, regulatory pressure, and supply chain shocks are collapsing the gap between “operational risk” and “sustainability risk” whether companies are ready or not.

    In our conversation, you’ll hear how sustainability momentum in the US has been driven less by regulation and more by investors and insurers. We break down why climate impacts like heat stress, flooding, and wildfires are no longer future scenarios but immediate safety and continuity risks. And you might be surprised to learn why throwing AI at messy ESG data only makes bad decisions faster.

    We also get practical. We talk about why EHS teams sit on a goldmine of data, how integrating safety and sustainability changes risk visibility at board level, and where most organisations go wrong when they try to “just start reporting”. From CSRD data overload to supply chain engagement failures, this episode cuts through the noise and focuses on decision architecture, not hype.

    🎙️ Listen now to hear how Evotix and Elevra Lithium are reframing sustainability, risk, and data to build truly resilient supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    12 January 2026, 6:00 am
  • 48 minutes 18 seconds
    Steam Still Runs Industry. That’s the Decarbonisation Problem

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    Industrial heat powers half of manufacturing - and almost no one is talking about it.

    What if one of the biggest supply chain emissions problems has been hiding in the boiler room all along?

    In this episode, I’m joined by Addison Stark, CEO and co-founder of AtmosZero, to tackle one of the most overlooked risks in industrial sustainability: steam. A 160-year-old technology that still delivers roughly half of all industrial heat, quietly underpinning food, chemicals, pharmaceuticals, brewing, and more.

    We explore why industrial heat is routinely labelled “hard to abate” and why that label may be more habit than reality. You’ll hear how electrified, drop-in steam boilers can replace combustion without forcing factories to redesign their operations, and why productised solutions matter more than bespoke decarbonisation projects if we want scale.

    We break down why heat pumps can outperform resistive electric boilers by a factor of two, how ignoring waste heat can actually accelerate deployment, and why engineers and plant managers, not press releases, ultimately decide what technologies make it into supply chains. You might be surprised to learn how Europe’s energy volatility and policy certainty are reshaping the economics of industrial heat, and why steam decarbonisation could follow a very different curve from solar or EVs.

    This is a conversation about resilience, risk, and the unglamorous infrastructure that keeps global supply chains moving. Hidden systems. Real impact. No hype.

    🎙️ Listen now to hear how Addison Stark and AtmosZero are re-engineering industrial heat for resilient, sustainable supply chains.

    Support the show


    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:

    • Alicia Farag
    • Kieran Ognev

    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

    5 January 2026, 6:00 am
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