In this episode we're going to be discussing how to handle situations when people are rude.

Kinda hard, and awkward am I right? Rude customers differ from unhappy ones when they choose not to control their anger. They are unreasonable, unfriendly, and prone to using verbal abuse, or other offensive language and threatening behavior. But you're in business to serve your customers, so it's important to try to help them. Let's take a minute to discuss how to best handle these situations with professionalism and grace.  

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In this episode I'll be sharing my top 5 ways to write better event blog posts.

You'll be able to hear of a more in depth conversation on each of these points so here are the cliff notes, in case your in a hurray.

1. Think about your best event takeaways

2. Don't await too long to get it out there

3. Share images

4. Share the Highlight Reel 

5. B+ Work

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In this episode we're going to cover event proposals and how to write ones that more clients will say "YES" to. An event proposal is a document created to win new business, detailing the fees an event manager/event management company will charge for services to produce an event. Event planners live and die by their event proposals, so if you aren't using them you are definitely leaving money on the table. 

Here are the five major components to starting on a winning event proposal:

1. Introduce yourself and the project. 
2. Write an attractive event description. 
3. List all services provided. 
4. Show your previous work. 
5. Incorporate monetary information throughout.

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How to Start with Friends and Family

1. Text everyone in your phone.
2. Email everyone in your inbox with a personal message letting them know about your business.
3. Post on your own Facebook page.
4. Call close friends and let them know what you’re up to.
5. Invite a group of friends to coffee and ask them to share your story. (If you trust this group of friends you can ask them for feedback on what you’re doing. If you do not trust their business sense then do not let their opinions change your passion for planning.)
6. Give business cards to your friends that they can pass out.
7. Offer to do a free event for your friends and family in exchange for a Yelp review, photo shoot and testimonial.
8. Ask friends to share your website on their Facebook page.

You can also tell former bosses, past business acquaintances and former co-workers. There are ways to communicate these messages to them without being overly salesy. Trust me when I say they all want to hear about your new adventure. Once you reach out to your inner circle, you can launch a social media outreach campaign.

How to Get Clients through Social Media

1. Post images of your events or other beautiful events you like on Instagram.
2. Follow and connect with similar people on Instagram.
3. Join Twitter and use the “advanced search” function to find brides-to-be, corporate clients, venues, vendors, etc and begin following and interacting with them.
4. Join local community groups on Facebook and start adding value to the groups by posting your knowledge. They will quickly view you as an expert and reach out to you.
5. Post your knowledge on your Facebook page. You can also run contests to give away a free event.
6. Partner with local restaurants or venues to post content on their Facebook pages (great idea!).
7. Get a past client, family or friend to do a short Youtube video review of your work.

Social media works but it takes a little time. You have to create a strategy (use the one I just wrote above) and execute on it every single day. Just do one small thing on social media once per day. We call this “planing your seed”, and in a few months the seeds you plant in the social media world will grow to be large, beautiful, healthy trees. When you begin marketing on social media make sure you choose the same Company name on every platform (same name on Twitter, Facebook, Instagram and Youtube).

How to Get Clients on Review Sites

The next place to get clients is on review sites. Yelp, Thumbtack and Craigslist are some of the best places to get new clients but the key is to have 10 or more reviews. 

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Join Chelsey and Paynton in this episode where they'll share all things food for your events! They'll go over budgeting, menus, serving, etc and leave no stone unturned. Food is such a key part to any event but it can stressful to know how much food to plan on and what you should budget for food should be. Take a listen...

Don’t worry, we will break this down for you and make it simple for your next event!

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What a YEAR!?! The 2020 Year In Review Episode is all about the highs and lows (and there were some low, lows) last year. But the good news is that it wasn't all bad.

Through all of the chaos, a global pandemic, your industry becoming known for "super spreading", and so much more... there was still a lot of good and growth that came from 2020. Paynton and I hope you like listening to this conversation and that you're able to reflect on your past year with lessons learned and BIG goals for 2021.

Let's Be Friends!

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Staring an online course is a great way to share your knowledge and experiences. Here are some ideas on where to start and what I wish I'd known...

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Some tips for choosing the right subject include:

• Choosing a focused and niche topic rather than a broad one. Having a broad topic usually means more competition. The more focused your niche, the easier it is to convey expertise.
• Having expert-level knowledge. Keep in mind, being an expert on a topic might mean you have better-than-average knowledge. You don’t have to be a genius or have traditional credentials.
• Knowing who your audience is, what their problems are, and how you can teach them to solve those problems.

Lights, camera, action!

Now that you picked a subject and have all the right gear, it’s time to shoot some video!

Place the green screen on the wall behind you. Make sure you pull the green screen taut so that there are no wrinkles or sagging as that can show up in the videos when you edit the background.

Then set up the camera on a tripod in front of you and place the lights behind the camera. Once you have your little mini-studio set-up it’s time to record.

Do a test recording first to make sure that you look and sound good. If you see any sort of shadow on your face or body, adjust the lights accordingly to eliminate it. Article Source 

In this episode Paynton and I will go behind the scenes to the Dirty Thirty party we put together in September and we are spilling ALL. THE. TEA.

From keeping secrets, to testing positive for corona virus and much much more... you do not want to miss this episode!

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In this episode, I talk about the first event I am planning since the whole world shut down. This special event is for my daughter's 8th birthday. Paynton and I discuss how great it is to be back planning an event and the theme that my daughter chose for her party. Even with all the craziness of the world, it feels good to get back to what I love to do and that is planning events. 

If you like what your hearing leave us a review. If there is a topic you would like us to cover please leave a comment or reach out to us on Instagram. We would love to hear what you want to learn about.

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There are many questions up in the air regarding all things events. Questions that keep most of us events planners awake at night wondering what-in-the-heck are we going to do about upcoming events. I am joined by the lovely Paynton and we discuss the future of events and the food we serve at these events. Food is such a huge part of events and with all the new regulations in place with coronavirus we don't know exactly what that is going to look like. Listen to this week's episode as we discuss our thoughts of the future of catering for events.

Please leave us a review if you like what you are hearing. If you have any suggestions for an episode leave us a comment or reach out to us on Instagram.

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In this weeks episode, I am once again joined by Paynton. This time we are diving a little bit deeper with her and learning about why she became a event planner. She wasn't always set on becoming an event planner but once she did, she has never looked back. She has found joy and fulfillment from planning events. What did she want to do before event planning? You'll have to learn about that in this week's episode.

If you like what your hearing leave us a review. If there is a topic you would like us to cover please leave a comment or reach out to us on Instagram. We would love to hear what you want to learn about.

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