Episode 2 brings a great 1st guest...Zach (last name redacted). He has worked in multiple customer service roles such as a barista, bartender, and waiter. Zach brings great insight on some of the good and bad things that come with the job as well as advice for people in a similar role and customers. Be sure to follow us on social media: IG: @smile_podcast Twitter: @smile_podcast or email me at [email protected] if you have any questions, concerns, or comments.

This episode is all about setting the tone for what is to come.