Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams.  It is an exciting time of the year – a chance to recognize innovation, leadership and contributions throughout the child support program.  To learn more, listen as Connie Chesnik, current NCSEA President,Chris Wood, Executive Director of NCSEA and Wrenn Awbrey, Chair of the NCSEA Awards Committee describe the importance of the scholarships and awards, how to be sure your nomination “stands out” and most importantly their collective pride in recognizing the achievements of child support professions.  Scholarship nominations are open now and there will be an announcement soon to submit your nomination for the NCSEA annual awards.  Awardees will berecognized during the Leadership Symposium in August.

From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses the challenge of low-cost, high-impact staff appreciation. Whether you’re prepping for Staff Appreciation Day, Administrative Professionals Day orjust want to acknowledge the daily grind, today’s podcast shares creative ways to say "thank you" without breaking the budget. Rounding out the conversation, our guests Alexandra Popescu (Oregon Division of Child Support) and Jay Bland(GreenCourt Legal Technologies, GA) discuss the long-term value of recognition. Together, they highlight the vital importance of honoring the people who show up every day to support children and families.

Note:  If you have not heard Jay Bland on the Greencourt Connections podcast, please check them out anywhereyou get your podcasts, including Spotify (https://open.spotify.com/show/1qortfMHuxSvbKy8PlfetQ?si=cf72190e456142ec)

Join Pat O’Donnell (with YoungWilliams) as she hosts aconversation with Tish Keahna Kruzan, Child Support Attorney with the Lac Courte Oreilles Tribal Child Support Program, and Corri Flores, Sr. Director-Government Affairs with ADP.  Today’s informative session focused on sharing best practices between Tribal IV-D Programs and the employer community.  Tish and Corri share their recommendations to improvecommunications, resources available to assist in educational efforts and the impact on families when processes work as intended as well as when obstacles are encountered.

On today’s episode of On Location, host Tim Lightner sits down with Tom Joseph (Vice President and Managing Partner) and Rachel Mackey (Senior Associate), both of Paragon Government Relations to discuss the vital partnership between Paragon and NCSEA in navigating the landscape of Capitol Hill. The conversation highlights recent legislative milestones, passport denial legislation and ongoing bipartisan efforts surrounding the Parents Act. Our guests also delve into the impact of federal hearings on child supportpolicy, the nuances of funding for employment and training services, and proposed updates to access and visitation grants. Additionally, the episode covers the potential effects of government shutdowns and pending human servicesbudget cuts on state and tribal programs. Join us as we explore the strategic policy work being done to improve the lives of the families served by child support professionals nationwide.

On this episode of On Location, host Scott Eder sits down with Daniel Garcia, a lead child support worker in Salem, Oregon, to discuss the unique challenges and innovations within the state’s child support program. The conversation explores specialized teams for incarcerated parents and students, alongside the grit required to manage complex interstate cases with empathy. Tune in to learn how Oregon caseworkers balance high caseloads with a commitment to mental health and family stability.

Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Policy Forum Co-Chairs Carla West (North Carolina Division Director ofHuman Services, which includes Child Support, Economic Services, Aging, and Operations) and Dr. Trish Skophammer (Director, Ramsey County Child Support in St. Paul, Minnesota).  Discover what has the chairs most excited this year, from high-level policy discussions to the powerful networking that only happens in D.C. Whether you’re a Policy Forum veteran or still considering your first trip, join us for a preview of the brewing energy behind this year’s event.

If you haven’t registered (for either in-person or virtual attendance), please visit www.ncseapolicyforum.org and secure your spot!

On today’s podcast, Pat O’Donnell of YoungWilliams hosts a conversation with Regina Cruise and Marquese Howard of the Riverside County (California) Department of Child Support Services.  Regina and Marquese represent the Riverside County DCSS outreach and educational initiatives which have been so successful in reaching the diverse communities and families served by their program. Their unique and integrated approach within their agency as well as with their community partner organizations has been recognized by WICSEC as the Platinum Program Awardee for 2025.

 To learn more about Riverside County’s achievements, please visit their website at https://beacons.ai/rivcodcss.

This episode of On Location honors Lisa Skenandore withSystems and Methods, Inc., as the 2025 WICSEC Honorary Lifetime Member Awardee.  Pat O’Donnell of YoungWilliams hosts a conversation with Lisa, where she describes her sources of inspiration and motivation that have contributed to her incredible career journey spanning more than 25 years. Lisa’s commitment to the child support community and her invaluable contributions to WICSEC led to her Honorary Lifetime Member award recognition this year. 

Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards.  Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of UIFSA ChildSupport Division, Office of the DeKalb County District, State of Georgia Division of Child Support Services.  Kamilah’s contributions and achievements have been recognized through the WICSEC Leadership Achievement Award in 2025.  We hope you’ll enjoy listening as Kamilah describes herjourney, her team’s success and how they strive to assist families navigating the unique aspects of UIFSA in the child support program.

This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the Oneida Nation's child support program. They discuss how the program, which services families within the reservation boundaries near Green Bay and Appleton, WI, uses a smaller caseload and community-driven, hands-on approach to build better relationships and provide culturally relevant support that differs from county and state systems.  This episode offers insight into how their team supports parents, interacts with the community, and works to create the best outcome for everyone involved.

Welcome to another episode of NCSEA On Location with Pat O'Donnell of Young Williams. We are delighted to celebrate the 2025 WICSEC Rock Star Achievement Awardee, an individual recognized for significant non-supervisory contributions that improve the lives of children and promote a more effective child support program. Join Pat as she speaks with Alexandra Popescu (Oregon Division of Child Support) about her journey, policy work in Oregon, involvement with national associations, and her award.