#583 - STORYTIME (20) - Teaching Your Staff How to Tell Stories About the Job

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

*****

This week's episode is brought to you by: MARGIN EDGE
VISIT: https://www.marginedge.com/lp/chip

This week's episode is brought to you by: RIGHTWORK
VISIT: https://right.work/chip

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to switch gears from the guest experience to staff engagement. 

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#582 - STORYTIME (19) - First Timers Will Change Your Business

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: MARQII 
VISIT: https://marqii.com/

This week's episode is brought to you by: POPMENU
VISIT: https://popmenu.com/restaurantstrategy

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to talk about the power of first timers. 

*****
 

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/ 

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#581 - STORYTIME (18) - A Better Goodbye

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

*****

This week's episode is brought to you by: MARGIN EDGE
VISIT: https://www.marginedge.com/lp/chip

This week's episode is brought to you by: RIGHTWORK
VISIT: https://right.work/chip

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to talk about why you probably suck at "goodbyes." 

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#580 - STORYTIME (17) - What the Heck is a Bar Boomerang?

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: MARQII 
VISIT: https://marqii.com/

This week's episode is brought to you by: POPMENU
VISIT: https://popmenu.com/restaurantstrategy

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to share the coolest thing I've heard about in years: the bar boomerang! 

*****
 

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/ 

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#579 - STORYTIME (16) - Get Yourself a Tiny Little Notebook

***** 

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: AJINOMOTO
VISIT: https://ajinomotofoodservice.com/

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Do you know any stories about your guests?

***** 

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#578 - STORYTIME (15) - Getting That Ninth Person in Line

***** 

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: RESTAURANT SCALE SECRETS
VISIT: https://restaurantscalesecrets.com/Chip

This week's episode is brought to you by: OVATION
VISIT: https://ovationup.com/chip/

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to tell you about a P3 Member whose entire marketing plan relies on keeping the ninth person in line. 
 

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/ 

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#577 - STORYTIME (14) - The Magic of Great Storytelling

***** 

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: AJINOMOTO
VISIT: https://ajinomotofoodservice.com/

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. And there's an art to it. 

***** 

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#576 - STORYTIME (13) The Story of Growing Danny Meyer's Empire

***** 

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: RESTAURANT SCALE SECRETS
VISIT: https://restaurantscalesecrets.com/Chip

This week's episode is brought to you by: OVATION
VISIT: https://ovationup.com/chip/

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to talk about Danny Meyer's growing empire. 
 

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/ 

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#575 - STORYTIME (12) - The Power of Knowing Your Mission and Vision

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

*****

This week's episode is brought to you by: MARGIN EDGE
VISIT: https://www.marginedge.com/lp/chip

This week's episode is brought to you by: RIGHTWORK
VISIT: https://right.work/chip

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want you to ask yourself whether you know why you exist. Does your staff know? Do your guests?

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#574 - STORYTIME (11) - The Power of Unreasonable Hospitality

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

***** 

This week's episode is brought to you by: MARQII 
VISIT: https://marqii.com/

This week's episode is brought to you by: POPMENU
VISIT: https://popmenu.com/restaurantstrategy

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to talk about going out of your way to be hospitable. Way out of your way. 

*****
 

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/ 

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

#573 - STORYTIME (10) - The Power of Going to the Edges

*****

Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now. 

LEARN MORE: https://go.restaurant-strategy.com/summit-2026

*****

This week's episode is brought to you by: MARGIN EDGE
VISIT: https://www.marginedge.com/lp/chip

This week's episode is brought to you by: RIGHTWORK
VISIT: https://right.work/chip

*****

Human beings are storytellers. It's how we make sense of the world around us, give meaning to the things we experience. Today I want to talk about standing out. 

*****

If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/

If you're ready to learn more about the P3 Mastermind: https://www.restaurantstrategypodcast.com/p3-mastermind-program

If you want a free 30-day trial of our Restaurant Foundations Membership Site: https://www.restaurantstrategypodcast.com/Foundations-b

If you want to leave a 5-star rating/review on Apple Podcasts: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809