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RESTAURANT STRATEGY

RESTAURANT STRATEGY

Chip Klose

A marketing podcast dedicated entirely to the restaurant industry, with topics geared toward the small-to-midsize restaurant. On each episode we share tactics and strategies that focus your attention on boosting covers and revenue.

  • 13 minutes 58 seconds
    You’re Not Competing With Other Restaurants

    #546 - You’re Not Competing With Other Restaurants

    ***** 

    This week's episode is brought to you by: RESTAURANT SCALE SECRETS
    VISIT: https://restaurantscalesecrets.com/Chip

    This week's episode is brought to you by: OVATION
    VISIT: https://ovationup.com/chip/


    *****

    You're not competing with other restaurants. You're up against inertia. 

     

    *****

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/ 

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    30 April 2026, 9:00 am
  • 11 minutes 40 seconds
    Why Food Cost Is a Leadership Issue

    #545 - Why Food Cost Is a Leadership Issue

    ***** 

    This week's episode is brought to you by: KICKFIN
    VISIT: https://kickfin.com/demo/

    This week's episode is brought to you by: AJINOMOTO
    VISIT: https://ajinomotofoodservice.com/


    *****

    It's not about all those nickels and dimes. It's about the systems that are broken. 

    ***** 

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/


    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program


    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b


    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    27 April 2026, 9:00 am
  • 13 minutes 37 seconds
    Marketing Should Start Inside the Restaurant

    #544 - Marketing Should Start Inside the Restaurant

    ***** 

    This week's episode is brought to you by: RESTAURANT SCALE SECRETS
    VISIT: https://restaurantscalesecrets.com/Chip

    This week's episode is brought to you by: OVATION
    VISIT: https://ovationup.com/chip/


    *****

    Great marketing can't make up for a mediocre experience. Start marketing by making a more memorable meal. 

     

    *****

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/ 

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    23 April 2026, 9:00 am
  • 18 minutes 6 seconds
    Your Systems Are Either Training Your Team... or Replacing You

    #543 - Your Systems Are Either Training Your Team... or Replacing You

    ***** 

    This week's episode is brought to you by: KICKFIN
    VISIT: https://kickfin.com/demo/

    This week's episode is brought to you by: AJINOMOTO
    VISIT: https://ajinomotofoodservice.com/


    *****

    Stop trying to be a hero. It's not cute anymore. Your job isn't to do it all. It's to teach everyone else how to do it all. 

    End of story. 

    ***** 

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/


    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program


    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b


    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    20 April 2026, 9:00 am
  • 17 minutes 47 seconds
    Why Discounts Attract the Worst Customers

    #542 - Why Discounts Attract the Worst Customers

    ***** 

    This week's episode is brought to you by: MARQII 
    VISIT: https://marqii.com/

    This week's episode is brought to you by: RESTAURANT TECHNOLOGIES
    VISIT: https://www.rti-inc.com/

     

    *****

    PRICE is different than VALUE.

    The worst customers want the lowest price possible.

    The best customers want the most for their money. 

    Make sure you're attracting the right one. 

     

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    16 April 2026, 9:00 am
  • 15 minutes 23 seconds
    The Hidden Cost of Being “Nice”

    #541 - The Hidden Cost of Being “Nice”


    *****

    This week's episode is brought to you by: MARGIN EDGE
    VISIT: https://www.marginedge.com/lp/chip

    This week's episode is brought to you by: DAVO
    VISIT: https://davosalestax.com/RestaurantStrategy


    *****

    NICE is different than KIND. Let's talk about why you being nice is costing you people and money. 

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    13 April 2026, 9:00 am
  • 14 minutes 35 seconds
    The Myth of Word of Mouth

    #540 - The Myth of Word of Mouth

    ***** 

    This week's episode is brought to you by: MARQII 
    VISIT: https://marqii.com/

    This week's episode is brought to you by: RESTAURANT TECHNOLOGIES
    VISIT: https://www.rti-inc.com/

     

    *****

    Word-of-Mouth is a result. What you need is a system for making it happen. 

     

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    9 April 2026, 9:00 am
  • 16 minutes 43 seconds
    Why “Trusting Your Managers” Is Costing You Money

    #539 - Why “Trusting Your Managers” Is Costing You Money


    *****

    This week's episode is brought to you by: MARGIN EDGE
    VISIT: https://www.marginedge.com/lp/chip

    This week's episode is brought to you by: DAVO
    VISIT: https://davosalestax.com/RestaurantStrategy


    *****

    One of the most important aspects of the P3 Mastermind is to help owners get themselves out of the operation. The way we do that is through delegating and outsourcing. But blindly trusting your team does not work. You have to give them systems and structure. 

    That's what today's episode is all about. 

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    6 April 2026, 9:00 am
  • 16 minutes 6 seconds
    Social Media is NOT Content, It's Communication at Scale

    #538 - Social Media is NOT Content, It's Communication at Scale

    ***** 

    This week's episode is brought to you by: RESTAURANT SCALE SECRETS
    VISIT: https://restaurantscalesecrets.com/Chip

    This week's episode is brought to you by: OVATION
    VISIT: https://ovationup.com/chip/


    *****

    Social Media isn't about likes and followers. It's not about keeping up with trends or going viral. It's an opportunity for you to tell your story over and over again to the world. 

    Get used to repeating yourself. 

     

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    2 April 2026, 9:00 am
  • 18 minutes 58 seconds
    Menus Are Operational Tools, Not Art Projects

    #537 - Menus Are Operational Tools, Not Art Projects

    *****

     

    This week's episode is brought to you by: KICKFIN
    VISIT: https://kickfin.com/demo/

    This week's episode is brought to you by: AJINOMOTO
    VISIT: https://ajinomotofoodservice.com/


    *****

    We are in the business of "selling things." And there is one piece of sales colateral you give to every single person who walks into your restaurant. What is it? 

    Your menu. 

    The question is whether that menu is doing the heavy lifting you need it to do. 

    ***** 

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/


    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program


    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b


    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    30 March 2026, 9:00 am
  • 13 minutes 36 seconds
    Stop Chasing New Guests

    #536 - Stop Chasing New Guests

    ***** 

    This week's episode is brought to you by: RESTAURANT SCALE SECRETS
    VISIT: https://restaurantscalesecrets.com/Chip

    This week's episode is brought to you by: OVATION
    VISIT: https://ovationup.com/chip/


    *****

    Customer Acquisition is a crucial piece of any restaurant's marketing plan... but only if there's a clear strategy to get them back. 

     

    *****

     

    If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... 
    CLICK HERE: https://www.therestaurantmarketingmindset.com/

     

    If you're ready to learn more about the P3 Mastermind...
    CLICK HERE: https://www.restaurantstrategypodcast.com/p3-mastermind-program

     

    If you want a free 30-day trial of our Restaurant Foundations Membership Site...
    CLICK HERE: 
    https://www.restaurantstrategypodcast.com/Foundations-b

     

    If you want to leave a 5-star rating/review on Apple Podcasts...
    CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809 

     

    26 March 2026, 9:00 am
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