SaaS Sessions

Sunil Neurgaonkar

Subscribe to SaaS Sessions Podcast. India's first SaaS focused podcast. Taking a deep dive to SaaS with the industry experts. Are you working in SaaS? Have a story to share? Let's talk.

  • 39 minutes 35 seconds
    S8E2 - Integrations as a Growth Lever ft. Jugal Anchalia, Co-founder & CEO at Cobalt

    In this episode, we hosted Jugal Anchalia, Co-founder & CEO at Cobalt to talk about how to use integrations as a growth lever.

    We start with addressing WHY companies should solve the problem of integrations.

    Jugal explains the current solutions and the challenges with them.

    We then discussed how we can use integrations as a growth lever - like unlocking new revenue streams, enhancing user experience, and expanding overall reach and visibility.

    All this and more in this episode with Jugal.

    Connect with Jugal on LinkedIn - https://www.linkedin.com/in/jugal-anchalia-0a2ab220/

    24 April 2024, 4:35 am
  • 33 minutes 56 seconds
    S8E1 - Impact of Customer Success on Gross & Net Retention ft. Luke Diaz, Director of Customer Success at AppZen

    In this episode, I hosted Luke Diaz, Director of Customer Success at AppZen.

    Luke is passionate about building and leading high-performance customer-success orgs.

    We explored strategies for achieving best-in-class gross and net retention, emphasizing the importance of customer onboarding, churn post-mortems, and aligning compensation plans.

    We also discussed how to use the voice of the customer to prevent churn.

    All this and more with Luke in this episode.

    Connect with Luke on LinkedIn.

    17 April 2024, 9:21 am
  • 42 minutes 45 seconds
    S7E7 - Enablement 101 ft. Phil Putnam, VP of Sales Enablement at Notified

    In this episode, I hosted Phil Putnam, VP of Sales Enablement at Notified to talk about Sales Enablement.


    Phil has spent over a decade working in SaaS in various roles.


    Phil talks about his responsibility as a sales enablement leader at Notified and what exactly he does in his role.


    He also shares how you can build a new enablement practice in your org. Phil shares about what you should do, what you shouldn't do, and some must-haves.


    We also discussed elevating an existing enablement practice in your org. Especially in cases where it's difficult for you to show the impact.


    All this and more with Phil in this episode.


    Connect with Phil on LinkedIn - https://www.linkedin.com/in/philputnammusic/

    7 September 2023, 5:23 pm
  • 41 minutes 25 seconds
    S7E6 - How to set up your Customer Marketing framework? ft. Abby Hehemann, Director of Product Marketing at GetResponse

    In this episode, I hosted Abby Hehemann, Director of Product Marketing at GetResponse to talk about setting up a customer marketing framework.


    With over 14 years of experience, Abby is a specialist in strategic product positioning and value-driven messaging.


    Abby shares the customer marketing framework that she and her team use at GetResponse and how you can build on yourself.


    She also shares her thoughts on what makes customer marketing different than customer advocacy.


    Abby points out the metrics for success while implementing such a framework.


    All this and more in this episode with Abby.


    Connect with Abby on LinkedIn - https://www.linkedin.com/in/abby-hehemann/https://www.linkedin.com/in/abby-hehemann/

    26 July 2023, 10:25 am
  • 49 minutes 48 seconds
    S7E5 - Revenue Goals for Marketing teams? ft. Ankit Chaturvedi, VP & Global Head of Marketing at RateGain

    In this episode, I hosted Ankit Chaturvedi, VP & Global Head of Marketing at RateGain.

    RateGain is India’s first publicly listed SaaS company. They help Hotels and Travel companies accelerate their revenue through acquisition, retention, and wallet share expansion. If you’ve ever booked travel online, you’ve experienced RateGain. 

    Ankit has over 15+ years of experience, and he shares his thoughts on marketing teams having Revenue targets.

    He also shares how to ensure the alignment between marketing targets and overall company goals.

    Ankit also shares his secrets about collaborating with other departments to ensure the marketing initiatives are aligned with revenue targets.

    All this and more with Ankit in this episode.

    Connect with Ankit on LinkedIn - https://www.linkedin.com/in/ankitchaturvedi85/

    13 June 2023, 5:58 pm
  • 27 minutes 15 seconds
    S7E4 - International Expansion ft. Semir Jahic, Global Expansion Leader at Clari
    In this episode, I hosted Semir Jahic who is a Global Expansion Leader at Clari. He is also an LP at Stage 2 Capital. Semir was the first hire for Clari in Europe and helped them expand into the region. Since then, he's helping Clari expand its operations globally. Expanding your SaaS business globally is a challenge. And Semir points out the traits of the right market for expansion. He also talks about some delaying factors that you should account for while entering a new market - like localization, regulation, competition, etc. There are always surprises, and Semir doesn't like surprises. He talks about how he encountered some unexpected obstacles while leading a market entry and expansion initiative at Clari. And how did their team overcome it? Connect with Semir on LinkedIn - https://www.linkedin.com/in/jahic/
    31 May 2023, 8:27 am
  • 28 minutes 48 seconds
    S7E3 - Why, When & How to Pivot? ft. Aditi Sinha, Co-founder of Locale.ai

    In this episode, I hosted Aditi Sinha, Co-founder of Locale.ai to talk about pivoting at an early stage.

    Aditi talks about the story behind building Locale and how over time they decided to pivot their original product.

    She also shares how they go the idea for the pivot and why it was necessary for the growth. And how they communicated it to their internal employees, customers, and investors.

    Pivots come with new challenges - and Aditi shares how their team overcame the new challenges. And shares the learnings she has got through the entire process.

    Connect with Aditi on LinkedIn - https://www.linkedin.com/in/aditisinha1002/


    23 May 2023, 4:54 am
  • 40 minutes 57 seconds
    S7E2 - The art of Lead Nurturing ft. Erik Newton, CMO at Hubilo

    In this episode, we hosted Erik Newton, CMO at Hubilo to talk about the art of lead nurturing.

    Erik points out that the average marketing touches required to win a deal in B2B have gone up significantly. And hence lead nurturing has become more important than ever.

    We discussed what constitutes a lead nurture program. How to build one? And what role does marketing automation play in these programs?

    Erik also shares his successful lead nurture program example. And I've shared one too.

    All this and more in this episode with Erik.

    Connect with Erik on LinkedIn - https://www.linkedin.com/in/eriknewton/

    8 May 2023, 7:39 am
  • 1 hour 56 seconds
    S7E1 - Marketing Funnels 101 ft. Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee)

    In this episode, I hosted Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee). He has over a decade of experience in B2B SaaS Marketing at companies like FusionCharts, Freshworks, and Chargebee.

    I spoke to Vikram about marketing funnels and what role they play in a marketing function of a B2B SaaS. Discussed the full-funnel breakdown and different stages involved in a sales-led model and a PLG model.

    Vikram also shares how to align goals to different stages of the funnel along with some examples. Also, why it's important for any marketer to be aware of the entire funnel journey.

    All this and much more with Vikram in this episode.

    Connect with Vikram on LinkedIn here - https://www.linkedin.com/in/markalive/

    17 April 2023, 6:55 am
  • 27 minutes 30 seconds
    S6E5 - Chief of Staff 101 ft. Kanika Khurana, Chief of Staff - Driving Strategic Priorities at Chargebee

    In this episode, we hosted Kanika Khurana, Chief of Staff - Driving Strategic Priorities at Chargebee.


    As a Chief of Staff, Kanika shares the roles and responsibilities that are required for anyone who wants to get into this role.


    From her experience, she shared when should a company actually hire for this role? And also how do you measure success for it?


    For someone who is trying to get hired as a Chief of Staff, you will learn the pros & cons of the role, about the scope, and be able to determine if you are a perfect fit to take this up. Even if you're not now, Kanika shares the imp skills required to get hired.


    All this and more with Kanika in this episode.


    Connect with Kanika on LinkedIn - https://www.linkedin.com/in/kanika-khurana-69426844/


    Checkout Chargebee - https://www.chargebee.com/

    26 July 2022, 2:11 pm
  • 34 minutes 8 seconds
    S6E4 - Security & Compliances 101 for SaaS Startups ft. Girish Redekar, Cofounder at Sprinto

    In this episode, we hosted Girish Redekar, Cofounder at Sprinto to talk about the importance of security and compliances for SaaS startups whether you're selling to other startups or SMBs or enterprise companies.


    Girish is a second time founder with Sprinto. Previously he was the founder of RecruiterBox which saw an amazing exit. Post the exit, Girish worked on several amazing ideas and Sprinto was the one they picked.


    Sprinto helps SaaS companies become info-sec complaint. This is extremely imp to unblock your sales deals and pass security reviews easily.


    Girish also explains the consequences of not having the right compliances. And how they're directly tied to the revenue.


    All this and more in this episode with Girish.


    Connect with Girish on LinkedIn - https://in.linkedin.com/in/girishredekar


    Check out Sprinto - https://sprinto.com/

    28 June 2022, 6:03 am
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