Talking HealthTech

Talking HealthTech

Conversations with clinicians, vendors, policy makers and decision makers to promote innovation and collaboration for better healthcare enabled by technology. Learn about digital health, medical devices, medtech, biotech, health informatics, life sciences, aged care, disability, commercialisation, startups and so much more.

  • 33 minutes 40 seconds
    596 - Smarter Chronic Disease Management & Patient Experience in General Practice

    In this episode of Talking HealthTech, Peter Birch speaks with Dan Wijeratne, founder of MyGPMPtool (MGT), and Genevieve McLauren-Lee, a registered nurse and practice manager at My Medical Services Australia.

    The discussion explores how patient demographics vary across clinics and the evolving role of technology in general practice.

    It also covers structural changes in care planning within Australian healthcare, along with practical strategies to improve patient engagement and clinician efficiency.

    The episode unpacks how patient-centric care, effective communication tools, and the balance of business and medicine are shaping sustainable health practices.

    Key Takeaways

    🩺 General practice faces diverse patient demographics and challenges

    🕒 Technology enables faster, more meaningful consultations without compromising patient interaction

    📝 Structural changes in care planning emphasise patient-centric, team-based approaches

    🤝 Effective patient engagement depends on meaningful communication and tailored tools

    💼 Sustainable practice requires tools balancing clinician efficiency, patient experience, and business demands

    Timestamps

    00:00 Introductions & practice overview

    03:12 Responsive, innovative general practice

    06:02 Technology's role in patient-GP interaction

    07:24 Chronic disease vs. preventative care

    12:24 Health cues and brief assessments

    14:48 Structural healthcare changes in Australia

    21:41 Technology supporting patient experience

    26:06 Balancing patient, clinician, and business needs

    ________

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    30 March 2026, 4:30 pm
  • 37 minutes 6 seconds
    595 - How Real Time Sharing and Communication Improve Patient Care and Reduce Ambulance Ramping

    In this episode of Talking HealthTech, Peter Birch speaks with Lars Borup, Clinical Manager at Dedalus, and Andrew Mitchell, Paramedic Clinical Consultant for Australia and New Zealand, about the growing issue of ambulance ramping and the pressures facing paramedics and emergency departments.

    They discuss the human and operational impacts of patients waiting outside hospitals, and the complex factors driving congestion, from changing social structures to system bottlenecks.

    The conversation also explores digital solutions for streamlining patient handovers, including real-time data sharing, electronic patient care records, and coordinated care pathways.

    Drawing on both local experiences and international models from Europe, Lars and Andrew highlight how improved communication between pre-hospital care and hospitals can reduce delays and optimise patient flow.

    They also show how connecting with primary care providers supports better outcomes across the wider health system.

    This episode highlights how technology, workflow improvements, and integrated care can transform emergency services.

    Key Takeaways

    🔄 Growing demand in healthcare leads to complex ambulance ramping and bed block challenges in Australia and globally

    👨‍⚕️ Secondary triage and alternate care pathways are being developed to reduce hospital load

    📱 Real-time electronic patient care records enable hospitals to prepare more effectively for incoming patients

    🤝 Seamless communication and integrated data sharing between paramedics, hospitals, and primary care are critical for efficient transitions

    🚑 Structured digital tools support paramedics in decision-making and workflow, leading to improved patient safety and quality

    Timestamps

    00:00 — Speaker introductions

    05:19 — Why not just add resources?

    07:47 — Is ramping just shifting the block?

    10:23 — Transition and handover points

    12:23 — Real-time electronic records in Denmark

    17:26 — Pre-arrival notification in Australia

    26:15 — Digital support tools for paramedics

    28:40 — Unified ED and ambulance workflow

    32:49 — Addressing ambulance ramping: Communication


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    23 March 2026, 4:30 pm
  • 47 minutes 8 seconds
    594 - Building Frictionless Healthcare: Updoc’s Journey to Improving Healthcare Access

    In this episode of Talking HealthTech, guest host and clinician Dr Max Mollenkopf is joined by Cliffe Hodgkinson, co-founder of Updoc, to explore the rapidly evolving world of telehealth and digital healthcare in Australia.

    The discussion dives deep into how Updoc is reshaping access to primary care, using technology to streamline patient intake, triage, and workflow management while maintaining robust clinical governance.

    The episode also examines the challenges and opportunities of building a digital health business, from recruiting and engaging clinicians with flexible work models to navigating economic pressures and policy changes.

    The conversation explores patient expectations in the digital age, the practical realities of delivering online consultations, and the ways digital platforms can complement traditional GP services.

    Cliffe and Max explore what drives patient adoption, how friction points in traditional clinics are being addressed, and what the future may hold for hybrid models of care that blend online and in-person consultations.

    Key Takeaways

    🩺 Updoc offers flexible, on-demand telehealth for routine and urgent care across Australia, focusing on accessibility for rural and time-poor patients.

    🔗 Incremental innovation and listening to user feedback drive continuous improvements in patient intake flows, data integration and care delivery.

    👨‍⚕️ Doctors are attracted by hyper-flexible work arrangements, supporting clinicians returning to work and those balancing multiple roles.

    ⚖️ Updoc prioritises clinical governance, developing frameworks for patient safety, credentialing, and collaborating with Patients Australia on digital health standards.

    💡 Telehealth complements, but doesn’t replace, in-person care, offering new pathways for multimodal, hybrid healthcare delivery in Australia.

    Timestamps

    00:00 – Updoc introduction & mission

    00:05 – Updoc's formative experiences

    06:47 – Incremental innovation at UpDoc

    14:30 – Clinician engagement & workforce

    16:49 – Clinical governance approach

    22:02 – Accessibility focus: rural/time-poor

    29:30 – The future of telehealth vs. traditional care

    38:53 – Potential for hybrid & triage models

    44:03 – Patient impact story

    _________

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    16 March 2026, 4:30 pm
  • 37 minutes 30 seconds
    593 - Rethinking Private Hospital Care: Technology Integration and Value-Based Models

    In this episode of Talking HealthTech, host Peter Birch speaks with Louise Shardey, CEO of Adeney Private Hospital, and William Hadden, Managing Director for Oneview ANZ.

    The conversation explores how a new private hospital in Melbourne is approaching digital transformation, patient-centred care, and compliance with national standards.

    It highlights how collaboration between hospitals, clinicians, and technology providers is shaping integrated and seamless patient experiences.

    Topics covered include the hospital’s “zero out-of-pocket” model, the use of real-time digital tools at the bedside, strategies for reducing waste and improving efficiency, and how technology can support both clinical workflows and compliance requirements.

    The discussion also examines how data, analytics, and continuous feedback are applied to inform clinical decisions, enhance patient journeys, and design systems and processes that align with patient needs while meeting regulatory standards.

    Key Takeaways

    🌱 Starting a private hospital from scratch enables reimagining processes, workflows, and patient engagement, focusing on reducing waste and improving integration.

    🤝 Collaboration between technology vendors and hospital teams is crucial to achieve seamless data integration, improve workflow, and keep the patient at the centre.

    📊 Compliance with Australian healthcare standards drives innovation by creating guardrails that help ensure safety, efficiency, and high-quality care without stifling creativity.

    💡 Digital solutions such as integrated bedside technology, digital rounding, and plans for a digital whiteboard aim to empower patients and staff, support compliance, and enhance patient autonomy and communication.

    🔗 Continuous evaluation and improvement of digital infrastructure supports scalable success and ensures that adopted technologies genuinely meet clinical and patient needs.

    Timestamps

    00:00 - Welcome and guest introductions

    01:05 - Adeney Private Hospital foundations

    03:21 - Oneview overview and partnership

    04:39 - Designing systems from scratch

    07:17 - Integrating tech at the bedside

    13:29 - Compliance, data capture, and patient involvement

    18:41 - The impact of technology on patient outcomes

    24:14 - Digital whiteboards, real-time evidence, and workflow

    32:49 - What’s next for Adeney and Oneview

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    9 March 2026, 4:30 pm
  • 23 minutes 50 seconds
    592 - Technology, Trust, and Transformation: Dr Heidi Baker on Modernising Clinical Practice

    In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand.

    The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand.

    Dr Heidi Baker shares her journey as a clinician and business owner, including her transition from emergency medicine to paediatrics and her experiences in setting up a tech-enabled health service.

    She also discusses her adoption of AI scribe solutions to improve clinical documentation and strengthen patient connections.

    The conversation dives into the challenges of balancing hands-on patient care with running a private practice, offering honest insights into delegation, workflow, and the emotional demands of generalist medicine.

    The episode also provides an in-depth look at how digital tools can transform the consultation room, allowing clinicians to spend more time engaging with patients and less on administrative tasks.

    Key Takeaways

    🌏 Combining emergency and paediatric care can broaden a clinician’s skillset and approach to teamwork.

    🧑‍💻 Setting up a digital health business requires clinicians to delegate non-clinical tasks, leverage tech platforms, and trust others with complementary skills.

    💡 AI scribe technology is enhancing patient-clinician interaction, reducing admin burden, and enabling better capture of non-verbal cues and clinical details.

    📝 Transparent communication and consent processes support the adoption of AI documentation tools in clinical practice.

    🔒 Trust, data control, and careful selection of tech vendors are essential for upholding patient confidentiality and clinician confidence in digital solutions.

    Timestamps

    00:02 – Dr Heidi Baker's background and roles

    00:49 – Paediatrics and neurodiversity focus

    01:13 – Skills from emergency medicine

    03:17 – Starting a business as a clinician

    04:13 – Choosing technology stack

    06:49 – Delegating and managing capacity

    07:48 – AI scribe adoption journey

    09:51 – Transition and patient communication

    11:47 – Benefits and workflow changes

    13:49 – Impact on patient care and non-verbal cues

    16:18 – Advice for clinicians starting with tech

    18:47 – Balancing tech trust and regulation


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    4 March 2026, 4:30 pm
  • 32 minutes 7 seconds
    591 - Building Trust in Healthcare AI: Transforming Clinical Trials and Data

    In this episode of Talking HealthTech, Peter Birch speaks with Julie Hoare, VP and Regional General Manager for APAC, Angela Ryan, Lead Healthcare Executive for APAC, and Amita Malik, Senior Director and Health Sciences Product Manager at Oracle Health and Life Sciences.

    Together, they explore the evolution from Cerner to Oracle Health and the addition of Oracle Health Life Sciences, highlighting how these changes are shaping clinical trials, healthcare research, and patient care in Australia.

    The conversation examines the challenges facing clinical trials, including fragmented systems, slow recruitment, and complex regulatory processes, and how data and AI are being used to address these issues.

    The episode also covers the practical application of AI, the importance of trust and governance in digital tools, and the future direction of Oracle Health and Life Sciences in the region.

    Key Takeaways

    🧩 Fragmented healthcare and research data remain a barrier to efficient clinical trials and patient outcomes, highlighting the need for unified platforms.

    🤖 AI and analytics are being used to automate patient-trial matching, improve data quality, and accelerate research outcomes.

    📊 Leveraging existing EHR data can transform organisations from record-keepers to research-ready institutions, facilitating faster drug development.

    💡 Building trust in AI adoption is essential, emphasising the role of clinician validation and evidence-based implementation.

    🌏 Oracle Health is actively collaborating with industry and government to advance the safe, effective use of AI and unified data in health.

    Timestamps

    00:00 – Introductions & episode overview

    03:23 – Challenges in clinical trials in Australia

    07:54 – The evolution from Cerner to Oracle Health

    12:59 – AI’s role in healthcare data & trials

    18:06 – Clinical and practical use cases of AI

    19:56 – Building trust in AI and digital tools

    25:20 – AI Centre of Excellence and future directions

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    2 March 2026, 4:30 pm
  • 25 minutes 52 seconds
    590 - From Patient Flow to Operational Efficiency: Optimising Workflows at the Enterprise Level

    In this episode of Talking HealthTech, Peter Birch speaks with Steve Gomes, Executive Director at Rauland Australia and New Zealand.

    They discuss the evolution of Rauland’s concentric care platform and how it has been integrated into a variety of healthcare environments.

    The conversation explores critical communication, optimising clinical workflows, and strategies for implementing technology in both new and existing hospital facilities.

    Peter Birch and Steve Gomes also discuss data-driven approaches to enhancing patient outcomes and operational efficiency across hospitals and aged care.

    They dive into real-world examples of how Rauland’s concentric care platform reduces delays, improves patient flow, and supports staff, giving listeners an inside look at the practical impact of digital transformation in healthcare.

    This episode was recorded virtually, following up from a previous in-person interview at Rauland’s offices.

    Key Takeaways:

    🩺 Integrating multiple systems for streamlined clinical workflows, reducing silos in hospital settings

    📱 Rauland’s Reach messaging solution manages mission-critical alerts and closes communication loops

    🏥 Technology adapts to existing hospital infrastructure to bring visibility and operational improvements

    📊 Data from digital journey boards helps reduce patient length of stay and optimise resource allocation

    🌏 Enterprise thinking supports consistency and scale across hospital networks, benefiting support and cybersecurity

    Timestamps:

    00:00 – Introduction & context

    00:39 – Concentric care platform updates

    02:04 – Rauland’s platform overview

    03:10 – Mission-critical messaging

    06:21 – Clinical workflow and emergency department example

    08:25 – Deploying technology in established hospitals

    11:54 – Impact in rehab and aged care

    14:07 – Emergency department operations

    16:33 – Importance of uptime and reliability

    17:16 – Enterprise thinking across hospital networks

    19:01 – Economies of scale with deployment

    20:17 – Roadmap for Rauland in 2026

    22:17 – Advice for hospital decision makers


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    25 February 2026, 4:30 pm
  • 47 minutes 6 seconds
    589 - The Future of Care: Enhancing Patient Outcomes with Digital Health Collaboration

    In this episode of Talking HealthTech, Peter Birch speaks with Dr. Mina Baumgarten, Head of Business Process and Care Innovation at Vivantes, Dr Dennis Rausch, Chief Medical Officer at Dedalus, and Vinod Seetharaman, CMIO for ANZ at Dedalus.

    The conversation examines the challenges and strategies involved in large-scale digital health transformations, highlighting the long-standing partnership between Vivantes and Dedalus.

    It also explores the implementation of electronic medical records, the shift from traditional vendor relationships to collaborative transformation partnerships, and how lessons from Europe can inform Australia’s digital health journey.

    The discussion provides insights into interoperability, digital maturity, workflow optimisation, and the use of AI to support clinicians.

    It highlights real-world examples of successes and challenges, demonstrating approaches to building sustainable, adaptable, and effective digital health systems.

    Key Takeaways

    🚀 Digital transformation relies on strategic, collaborative partnerships rather than basic buyer-vendor relationships.

    🏥 Unifying multiple hospital sites under one digital system boosts scalability and efficiency.

    🧩 True interoperability requires integrating numerous IT platforms to support complex care environments.

    🤖 AI and automation are being used for clinical decision support, monitoring, and enhancing patient safety.

    📊 Rigorous evaluation of digital and AI solutions is essential, prioritising real-world demand, measurable benefits, and strategic alignment.

    Timestamps

    00:00 — Introduction

    01:17 — Vivantes health system overview

    04:40 — Dedalus' long-term partnership history

    09:06 — Key elements of digital infrastructure

    17:53 — Interoperability challenges in Australia

    20:48 — AI and automation use cases

    25:17 — Innovation implementation standards

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    23 February 2026, 4:30 pm
  • 45 minutes 6 seconds
    588 - Clinical Pathways: Improving Patient Journeys and Efficiency with Digital Health Solutions

    In this episode of Talking HealthTech, host Peter Birch speaks with Paul Eleftheriou, Principal and Co-Lead of Digital Health at Nous Group, and Rhonda Morton, Australian Director for Strategy and Partnerships at Streamliners, about the role of clinical pathways in modern healthcare.

    The conversation explores what clinical pathways are, why they are important, how they interact with technology like medical records, e-referrals, and AI tools, and how they can address inefficiencies and improve patient and clinician experiences across Australia.

    The discussion also dives into the challenges of translating evidence into practice, the impact of fragmentation in the health system, and the critical role of workforce engagement, leadership culture, and patient-centred design.

    The conversation provides practical insights into how clear, collaborative clinical pathways can reduce clinician burnout, promote health equity, and create a foundation for safe, smart digital innovation.

    It examines how evidence-based pathways interact with technology such as electronic medical records, e-referrals, and AI tools, and explores strategies to overcome system fragmentation while improving consistency, efficiency, and patient-centred care across healthcare settings.

    Key Takeaways

    ✨ Clinical pathways standardise care, providing consistent, evidence-based guidance for clinicians and supporting a seamless patient journey across fragmented health systems.

    🤝 Integrating clinical pathways with digital tools improves communication, reduces inefficiencies, and helps prevent patients from falling through the cracks in a federated healthcare environment.

    📉 Pathways can address “hidden taxes” on the system, such as unnecessary tests and duplicated processes, unlocking both cost savings and safer care.

    👩‍⚕️ Effective pathways reduce clinician burnout by delivering point-of-care tools that streamline decision-making, and must be co-designed with both workforce and patient needs in mind.

    🤖 Solid foundational systems are needed before leveraging advanced technologies like AI, ensuring that any innovations support, rather than overwhelm, clinicians and patients.

    Timestamps

    00:00 — Introduction

    00:36 — What are clinical pathways?

    04:49 — Clinical pathways analogy: restaurants

    06:09 — Pathways as patient journeys

    07:42 — Digital’s role and “filling the cracks”

    12:09 — Inefficiencies and hidden taxes

    16:58 — Interoperability vs. care pathways

    24:12 — Clinician burnout and enabling workforce

    28:04 — AI, tech foundations, and implementation

    41:20 — Future directions for Streamliners

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    18 February 2026, 4:30 pm
  • 30 minutes 9 seconds
    587 - Collaboration, Equity, and Change: Driving Innovation at HiNZ 2025

    In this episode of Talking HealthTech, Peter Birch and Rebecca McBeth from HiNZ speak with Hon. Tracey Martin, Darren Douglass, Debbie Hughes, and Alex Kemp about digital health innovation and challenges in New Zealand.

    This episode explores the latest developments in digital health and aged care in New Zealand, recorded during Digital Health Week in Christchurch, hosted by Health Informatics New Zealand (HiNZ).

    The discussion covers the digital transformation roadmap for Health New Zealand, highlighting how technology, clinical leadership, and inclusive design are shaping the future of care.

    The episode examines the challenges and opportunities in residential aged care, including workforce pressures, funding reforms, and the practical use of AI and digital tools to support frontline staff.

    The evolving role of HiNZ within the health sector is explored, including efforts to foster cross-sector collaboration, drive innovation, and provide long-term governance.

    The conversation captures insights from industry leaders and practitioners, offering a comprehensive view of New Zealand’s approach to digital health transformation, grounded in practical, human-centred strategies.

    Key Takeaways

    ✨ The future of aged residential care in NZ faces both political and practical challenges, with technology positioned to streamline processes and enable more human-centred care.


    🧠 Co-design and direct involvement of disabled people in digital health solutions is crucial; early engagement helps address accessibility and diversity in technological development.


    💼 Health New Zealand’s ten-year digital investment plan focuses on stabilising infrastructure, modernising platforms with AI and automation, and ultimately transforming clinical care and patient access.


    🤝 Building trust and breaking down silos in healthcare are priority strategies for HiNZ, fostering connection and collaboration across the health sector.


    👥 Leadership, change management, and digital upskilling initiatives are central to delivering sustainable transformation for NZ’s health workforce and systems.


    Timestamps

    00:00: Introduction

    00:43: Hon. Tracey Martin - Aged Care Association, NZ

    07:27: Darren Douglass - Acting Chief Information Technology Officer, Health NZ

    17:42: Debbie Hughes - Chief Executive, NZ Disability Support Network

    22:05: Alex Kemp - Director of Engagement/CEO, HiNZ


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    16 February 2026, 4:30 pm
  • 39 minutes 48 seconds
    586 - Innovating Aged Care and Cancer Treatment: Inside ANDHealth Unfiltered 2025

    In this episode of Talking HealthTech, host Peter Birch speaks with Carmela Sergi, CEO of the Care Economy CRC, Amanda Caples, Victoria's Chief Scientist, Jeff Malone, CEO of the Aikenhead Centre for Medical Discovery (ACMD), and Trang Nguyen, CEO and Founder of SeeTreat, about the intersection of digital health, innovation, and commercialisation in Australia.

    The conversations explore how health technology is designed, implemented, and scaled in real care settings, with a focus on patient outcomes, workforce realities, and practical adoption.

    The episode includes in-depth discussion on the future of the care economy and how co-design and end-user involvement are driving more effective, compassionate, and practical solutions.

    The discussion also dives into the emerging role of quantum technology in healthcare, strategies for translating research into real-world products, and how cross-sector collaboration can accelerate home-grown innovation.

    This episode was recorded during the ANDHealth Unfiltered 2025 event in Melbourne, Australia, and features several discussions that highlight evolving trends and front-line experiences in Australian healthtech.

    Key Takeaways

    🧑‍🤝‍🧑 The Care Economy CRC focuses on integrating technology and data to uplift productivity and outcomes across aged care, disability care, early childhood education, and more, with a major emphasis on co-design and workforce involvement.

    🤝 Effective health innovation requires collaboration among government, academia, and industry, with models like ACMD and event conveners like ANDHealth driving partnerships.

    📉Technology uptake in healthcare faces barriers including workflow integration, clinician overload, and the risk of unintended consequences, making co-design with end users critical to success.

    🦠 Quantum technologies and advanced analytics are emerging as significant contributors to research, service delivery, and patient outcomes, with Victoria positioning itself as an ecosystem leader.

    💊 Translation from research to commercialisation is improving in Australia, but ongoing focus on ecosystem navigation, workforce engagement, and industry partnerships remains essential.

    Timestamps

    00:00 – Introduction

    00:28 – Carmela Sergi, CEO, Care Economy CRC

    08:34 – Amanda Caples, Victoria’s Chief Scientist

    16:34 – Jeff Malone, CEO, ACMD

    26:37 –Trang Nguyen, CEO & Founder, SeeTreat

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    12 February 2026, 4:30 pm
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