Novonee - The Premier Dentrix Community

Novonee - The Premier Dentrix Community

At Novonee.com, Dentrix® experts from around the country come together to share their knowledge and learn from each other. Under the direction of Dayna Johnson, who has grown her Dentrix® training business to a global level, Novonee.com is here to make sure your day goes smoothly and to help you increase your skills and comfort with your practice’s software. We invite you to become a member of our community today and join Dentrix® users from around the country who are learning, sharing, and growing their practices and careers.

  • 18 minutes 34 seconds
    #107 Three Reasons Your Perio % Might Be Low
    Dayna Johnson discusses the importance of tracking and improving the perio percentage in dental practices. She emphasizes the need for proper diagnostics and coding to accurately diagnose and treat periodontal disease. Dayna provides tips on how to calculate the perio percentage using your Dentrix software and suggests reaching out to local periodontists or hygiene coaches for further guidance. Takeaways: >Tracking the perio percentage is crucial for dental practices to ensure proper diagnosis and treatment of periodontal disease. >Proper diagnostics, including perio charting and x-rays, are essential for accurate diagnosis. >Coding procedures correctly is important to avoid insurance fraud and protect the doctor's license. >Reach out to local periodontists or hygiene coaches for guidance and training on diagnosing and treating periodontal disease. Book a free discovery call with Dayna if you want to learn more about optimizing your systems and software: novonee.com Perio calculator tool: https://www.inspiredhygiene.com/periotool/ Rate, Review and Share this podcast so our message gets out to more people.
    28 April 2024, 8:58 pm
  • 25 minutes 55 seconds
    #106 Interview With Katrina Sanders, RDH on communication with perio
    Host Dayna Johnson interviews Katrina Sanders, RDH, also known as The DentalWINEgenist, about improving the perio percentage in dental practices. They discuss the challenges of diagnosing and treating periodontal disease, the importance of comprehensive charting, and the need for effective communication with patients. Katrina emphasizes the use of patient-centric language and motivational interviewing techniques to educate and engage patients in their oral health. She also encourages dental teams to embrace data analysis and continuous improvement to enhance their perio treatment outcomes. Takeaways: > Periodontal disease is on the rise, and dental practices need to be prepared to diagnose and treat it effectively. > Comprehensive charting is essential for capturing an accurate diagnosis and treatment plan for periodontal disease. > Using patient-centric language and motivational interviewing techniques can help engage patients in their oral health and improve treatment acceptance. > Analyzing data and continuously improving perio treatment outcomes is crucial for dental teams. > Effective communication and education are key to helping patients understand the importance of treating periodontal disease. Katrina on Instagram: @thedentalwinegenist Katrina Sanders bio: As a dental professional with a drive and passion for the advancement of preventive care within the community, Katrina Sanders, RDH, BSDH, M.Ed., RF believes it is the responsibility of dental education to produce competent, skilled and empathetic providers who possess the psychomotor and affective skills required to meet the growing demands of the dental industry. Subscribe to this podcast: https://membership.novonee.com/podcast_subscribe Please rate, review and share our podcast!
    22 April 2024, 2:33 pm
  • 17 minutes 38 seconds
    #105 Deep Dive Into Dentrix Unscheduled List
    Dayna discusses the importance of the Dentrix Unscheduled List in dental practices for following up with unscheduled patients keeping your schedule full. and provides tips on how to effectively manage it. She emphasizes the need to keep the pin board clean and use the unscheduled list as a holding bucket for appointments that need follow-up. Dayna also shares her rules for the unscheduled list, including a three-month limit for patients to sit on the list. She encourages regular follow-up with patients and suggests using the office journal to keep track of contact notes. Overall, Dayna highlights the unscheduled list as a valuable resource for maintaining a full and productive schedule. Access to exclusive content: https://membership.novonee.com/membership-offers Rate . . . Review . . . Share this podcast episode so we can reach more people!
    14 April 2024, 2:57 pm
  • 18 minutes 22 seconds
    #104 Four Dentrix Reports For Keeping Your Dental Hygiene Schedule Full
    Today, Dayna discusses strategies for keeping the hygiene schedule full during the slower summer months. She emphasizes the importance of reaching out to patients who are overdue and unscheduled, using both automated systems and personal communication. Dayna recommends three reports that can be used to identify and follow up with these patients: the unscheduled list, the continuing care list, and the treatment manager. She also suggests creating a VIP list for patients who are scheduled far in advance but would like to be contacted if an earlier appointment becomes available. Overall, Dayna provides practical tips for maintaining a full schedule and ensuring that patients do not fall through the cracks. Takeaways: > Reach out to patients who are overdue and unscheduled to ensure they do not fall through the cracks. > Use a combination of automated systems and personal communication to contact these patients. > Utilize reports such as the unscheduled list, continuing care list, and treatment manager to identify and follow up with overdue patients. > Create a VIP list for patients who are scheduled far in advance but would like to be contacted if an earlier appointment becomes available. More Free Content: https://novonee.com/media/ Deep Dive into this topic: https://membership.novonee.com/membership-offers Book a call with Dayna: https://novonee.appointiv.com/1.9/l/phone/c/one-on-one/a/discovery-call/p/dayna-johnson
    7 April 2024, 9:03 pm
  • 33 minutes 37 seconds
    #103 Creating Productive Dental Hygiene with Claire Dickinson
    In this conversation, Dayna and Claire discuss various topics related to the hygiene department in a dental practice. They start by sharing personal updates and then dive into how hygienists can be proactive in keeping their schedule full during slower summer months. They emphasize the importance of pre-appointing patients and documenting the next visit in clinical notes. They also discuss the need for transparency about practice profitability and how hygienists can take ownership of their chair and contribute to the profitability of the practice. The conversation concludes with a discussion on building up the perio program in a general practice and upcoming topics for the quarter. Takeaways: > Pre-appointing patients and documenting the next visit in clinical notes can help hygienists be proactive in keeping their schedule full. > Hygienists should create value for their time and communicate the benefits of maintaining oral health to patients. > Transparency about practice profitability and production goals can help hygienists understand their role in the profitability of the practice. > Building up the perio program in a general practice requires proper diagnosis, coding, and education for both hygienists and patients. > Upcoming topics for the quarter include setting goals, perfect day scheduling, and clinical notes. Chapters: 00:00 Introduction and Personal Updates 01:30 Preparing Hygienists for Slower Summer Months 06:13 Documenting Next Visit in Clinical Notes 07:08 Creating Value for Hygienist's Time 08:43 Transparency about Practice Profitability 10:27 Understanding the Importance of Profitability 12:24 Hygienists Taking Ownership of Their Chair 16:36 Scheduling Appropriate Time for Each Patient 22:25 Building Up the Perio Program in General Practice 27:26 Getting Help from Perio Practitioners or Hygiene Coaches 31:04 Upcoming Topics for the Quarter More free resources: https://novonee.com/media/ Learn more about our membership: https://membership.novonee.com/membership-offers Share, review and comment on this episode to help spread the word.
    31 March 2024, 4:22 pm
  • 28 minutes 14 seconds
    #102 Top Three Strategies for Successful Dental Billing
    Dayna interviews Ashley Bond, the Vice President of Dental Billing Operations for Wisdom. They discuss strategies for successful billing practices and working with virtual assistants. The key themes covered in the conversation include communication, transparency, and clear expectations. Ashley emphasizes the importance of effective communication and treating virtual assistants as an extension of the dental team. She also highlights the need for transparency in billing processes and providing regular updates to the dental practice. Lastly, Ashley emphasizes the significance of clear expectations and defined roles and responsibilities within the practice. Overall, the conversation provides valuable insights for dental teams looking to improve their billing practices. Chapters 00:00 Introduction and Football Talk 03:49 Rebranding and Vision for the Future 05:59 Top Three Strategies for Successful Billing Practices 13:28 Communication as the Key to Success 22:31 Clear Expectations for Roles and Responsibilities 25:29 Conclusion and Contact Information For more information about Wisdom: www.withwisdom.com/referral/dayna-johnson Book a call with Ashley: https://calendly.com/ashley_bond/referral-inquiry More free resources from Wisdom: https://www.withwisdom.com/resources Book a call with Dayna: https://novonee.appointiv.com/1.9/l/phone/c/one-on-one/a/discovery-call/p/dayna-johnson If you found this episode informative, give us a five star review on your favorite podcast player.
    24 March 2024, 4:21 pm
  • 23 minutes 37 seconds
    #101 Company core values with Dalton Handy of GoTu
    Dalton Handy, VP of Marketing for GoTu, discusses the rebranding of the company and the reasons behind the name change. He emphasizes the importance of company values and how they shape the culture and success of the organization. Dalton also highlights the customer support provided by GoTu and the plans for expanding their services. He explains the fill rate and how GoTu makes it easy for dental practices to find temporary and permanent employees. Finally, Dalton shares his thoughts on partnership opportunities and the significance of core values in a dental practice. Takeaways Rebranding can help a company better reflect its services and differentiate itself from competitors. Company values are crucial in shaping the culture and success of an organization. Providing excellent customer support is essential for building trust and maintaining strong relationships with clients. GoTu's fill rate is over 50%, offering dental practices a reliable solution for finding temporary and permanent employees. See if GoTu can help your practice fill an opening on your dental team: https://joingotu.com/ If you found this episode helpful, please share it and give it a five star review.
    18 March 2024, 3:05 am
  • 27 minutes 56 seconds
    #100 Pulling Back The Curtain with Dayna and Kevin
    In this special 100th episode, Dayna and Kevin take a break from discussing dental systems and workflow to share personal stories and adventures. They reminisce about meeting at a dental conference in Dallas and their early experiences together. The conversation covers their quirky travel habits, including their preference for walking and exploring local food. Dayna shares her love for supporting local businesses and her passion for jewelry with a story. They discuss Dayna's initial hesitation to write for Kevin's dental publications and the impact her writing has had on the industry. The episode concludes with their recent experiences playing pickleball and attending a foam party in Mexico, as well as their memorable trip to witness a solar eclipse. Takeaways: Personal connections and shared experiences are an important part of building relationships. Exploring local food and supporting local businesses can enhance travel experiences. Overcoming insecurities and taking opportunities to share your knowledge can lead to unexpected success. Embracing new activities and adventures can create lasting memories and strengthen relationships. I hope you enjoyed my break from dental systems and Dentrix optimization for a little fun for my 100th episode.
    10 March 2024, 3:02 pm
  • 22 minutes 19 seconds
    #99 Three Tips for Collecting Dental Patient Health History
    In this podcast episode, the host discusses the importance of the health history workflow in protecting a doctor's license and livelihood. The three main points covered are improving patient compliance, implementing electronic forms, and eliminating redundancy in health history information. Dayna emphasizes the need to educate patients about the importance of providing accurate health history information and highlights the benefits of using electronic forms for convenience and comprehensive data. Reducing redundancy in health history documentation in your Dentrix software is also crucial to ensure accurate and up-to-date information. The episode concludes with a reminder to protect the doctor's license and practice by implementing an effective health history workflow. Takeaways: The health history workflow plays a crucial role in protecting a doctor's license and livelihood. Educating patients about the importance of accurate health history information improves patient compliance. Implementing electronic forms improves convenience for patients and streamlines data collection for the dental practice. Eliminating redundancy in health history documentation ensures accurate and up-to-date information. Chapters 00:00 Introduction 01:55 Importance of Health History Workflow 02:50 Improving Patient Compliance 09:16 Implementing Electronic Forms 13:58 Eliminating Redundancy For more free resources go to https://novonee.com/
    4 March 2024, 2:17 pm
  • 18 minutes 42 seconds
    #98 Preparing the dental patient for payment in Dentrix
    In this solo episode, Dayna discusses the process of preparing treatment estimates for patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna introduces the concept of an AI bot that can handle insurance verification, making the process more efficient. She provides step-by-step instructions on how to generate treatment estimates and customize report styles. The episode concludes with a discussion on presenting treatment estimates to patients and scheduling their appointments. Takeaways Being proactive and accurate in preparing treatment estimates is crucial for patient satisfaction. An AI bot can streamline the insurance verification process and improve efficiency. Creating customized report styles can make generating treatment estimates easier and more consistent. Presenting treatment estimates to patients and scheduling their appointments should be done before they leave the office. Chapters 00:00 Introduction and Background 00:31 Preparing Treatment Estimates 03:12 Benefits of AI Bot 04:12 Generating Treatment Estimates 05:42 Creating Report Styles 06:42 Customizing Report Styles 09:49 Presenting Treatment Estimates 11:36 Scheduling and Documenting Treatment 15:05 Conclusion and Call to Action Find more free resources on our media page: https://novonee.com/media/ Subscribe to our email list for weekly content: https://membership.novonee.com/podcast_subscribe
    25 February 2024, 5:45 pm
  • 16 minutes 46 seconds
    #97 Accounts Receivable is a Team Sport in Every Dental Practice
    In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes the need to collect on the day of service. Dayna introduces a proactive approach to accounts receivable, involving the entire dental team. She suggests preparing the patient by providing treatment estimates and educating them about their out-of-pocket expenses. Dayna also emphasizes the importance of preparing the team by ensuring everyone is aware of patients who owe money. Lastly, she discusses the significance of asking for money on the day of service. Takeaways: Accounts receivable is a team sport and requires a proactive approach Collecting on the day of service is crucial for practice profitability Preparing the patient by providing treatment estimates helps build relationships and improves collections Preparing the team and ensuring everyone knows which patients owe money is essential for successful collections. Find more free content at: https://novonee.com/media/
    19 February 2024, 4:07 am
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