Forget building dashboards! The CEO of ThoughtSpot reveals how conversational AI is killing traditional business intelligence and putting a personal, 24/7 data analyst on every employee's desktop. Are you ready to fire your dashboard and start talking to your data and can you trust the answer when you do?

In this episode, we talk to Ketan Karkhanis the CEO of Thoughtspot, a former Salesforce and Cisco executive, who explains that "AI is the new BI," arguing that businesses should stop building dashboards and start having conversations with their data. He introduces ThoughtSpot's AI agent, which acts as a personal analyst that provides actionable insights (what, why, and what to do next), with a new "A-Team" of specialised BI agents coming soon.

To address trust issues, we explore who you can use deterministic analytics and transparency to combat AI hallucinations and secure enterprise adoption. Ultimately, Keten stresses that successful AI integration—like automating data modeling or transforming his own staff meetings—must be tied to clear corporate ROI and a culture that empowers change across the organization.

Read Mantel's recent take on Natural Lanugage insight tools: https://mantelgroup.com.au/dashboards-natual-language-insights/

Discover how Swimming Australia is diving deep into data and AI to secure Olympic gold!

Today we chat to Jess Coronas, Head of Performance Insights at Swimming Australia, and discuss the digital transformation journey of Swimming Australia. From the initial ideation and data driven insights to the development of the groundbreaking Training Insights platform, powered by cutting edge computer vision techniques. Learn why human-in-the-loop AI is crucial for coach buy-in, how data creates a competitive edge, and the future vision for scaling analytics from the 50m sprint to the 1500m race. It's a masterclass in applying design thinking and marginal gains to a high-stakes, world-class sporting environment.

Learn more about Mantel and AWS partnering to support Swimming Australia and their Training Insights platform:

What does factory floorplan design during the Industrial Revolution have to do with re-imagining user experiences in the ages of AI?

In today's episode, we chat to Dr. Haijun Xia, an assistant professor at UC San Diego and Director of the Foundation Interface Lab, discussing the intersection of Artificial Intelligence (AI) and Human-Computer Interaction (HCI). Dr. Xia, whose work focuses on developing foundational interfaces for the future information environment, explains HCI in simple terms and outlines the criteria for a good user experience, emphasising the need for interfaces that leverage and amplify human cognitive abilities while introducing new capabilities smoothly.

We discuss the shift from "one-size-fits-all" interfaces to adaptive and personalised experiences driven by AI and how large language models, allow users to interact at a higher level, simply stating their problem instead of manually performing low-level system manipulations. The conversation delves into the future of product design, including the prospect of personal AI agents that interact with software via APIs on the user's behalf, creating a "digital version of ourselves" and influencing how new products must be designed for both humans and agents.

To find out more about Mantel's partnership with Dr Haijun Xia and download our recent white paper: https://mantelgroup.com.au/mantel-partners-with-ux-leader-and-expert-dr-haijun-xia-to-advance-next-generation-ai-experiences/

Want more detail on Mantel's Exec AI Literacy, visit our website: https://mantelgroup.com.au/ai-executive-literacy-program/

Join us for a conversation with Sharryn Napier, Vice President for APAC at GitHub, as she discusses leading the company's strategic direction and business growth across the region. Sharryn talks to GitHub's evolution from a code storage platform to the world's leading platform for building software with AI, now supporting over 150 million developers.

The episode explores the democratising power of AI in software development, through tools like GitHub Copilot, which lowers the barrier to entry (even for non-coders) and addresses challenges like the language barrier in coding for non-native English speakers. We discuss how enterprise customers, like the Commonwealth Bank of Australia (CBA), are leveraging AI coding agents to manage and refactor significant legacy tech debt, seeing projects completed in a fraction of the time. She highlights that the "risk of not moving fast enough" with AI is now a greater concern than the risk of adoption.

The discussion also delves into regional challenges, particularly Australia's flatlining productivity and the tech skills gap. Sharon advocates for AI as a mechanism to work "smarter" and compete globally. She also addresses the future of the developer role, viewing AI as a tool for augmentation, not replacement, that handles tedious tasks, increasing developer happiness, creativity, and shifting the role toward that of an orchestrator.

In this episode, we talk with David Hyman, CEO and co-founder of Lendi Group, the company behind Australia's leading digital mortgage brand, Lendi, and the iconic Aussie franchise. David shares his journey from founding Lendi in 2013 with a vision for digital-first mortgages, to the acquisition of Aussie Home Loans, and the launch of the company's "find, buy, and own" property ecosystem.

We chat to David about Lendi Group's bold move to become an "AI-native" business by 2026. David explains that this isn't just about using AI tools, but about fundamentally redesigning the business to be built on an agentic-first model, which he likens to moving from human motion to "agentic motion." He discusses the challenges of this transformation, particularly the people side of change, highlighting the need for C-suite leadership and radical transparency.

David also provides key insights for business leaders, emphasising that you can't have a separate AI and business strategy—they must be one and the same. He shares his thoughts on the future of AI-native businesses, the potential risks of this approach, and personal use of AI tools, including an AI-powered life coach and a health diagnostic tool.

In this episode of the AI Australia podcast, hosts Kat and Emma speak with David Brudenell, Executive Director of Decidr, an Australian AI software company. David, a veteran of the tech and venture capital sectors, shares his journey into AI, beginning with a "human-in-the-loop" product he co-founded in 2012.

The conversation covers the state of AI today, with David likening the current landscape to the "Palm Pilot era"—a time of remarkable technology being used in the wrong way. He explains that businesses are trying to fit probabilistic AI tools into deterministic, human-centric workflows, leading to inefficiencies.

David also discusses his recent research on AI readiness in Australia, revealing that while 83% of businesses see AI as important, less than half are actively implementing it. He attributes this to factors like analysis paralysis and concerns about costs and the rapid pace of model updates. He also advises leaders to treat their AI strategies like "ice cream in the sun," as they will quickly become outdated.

In a world where nearly half of Australians have adopted generative AI, traditional marketing is being reshaped. This episode features Celia Harding, an expert in Language Engine Optimisation (LEO), who explains why brands must adapt their strategies to be visible in AI-generated answers. We discuss the differences between LEO and SEO, how various AI models like Gemini and ChatGPT have unique "personalities" that influence their search results, and why third-party endorsements are more crucial than ever. We also explore the coming wave of "agentic commerce," where AI will make purchases on our behalf, and what brands need to do now to prepare. If you're interested in finding out more on LEO or LEOPRD.... Download LEOPRD's Reputation to Revenue Report, your roadmap to mastering brand visibility in the age of AI. Connect with Celia Harding on Linkedin. Click here to find out more on Mantel and our Executive AI literacy program

In this episode, we chat with Professor Wil van der Aalst, the "Godfather of Process Mining." He's the brains behind a multi-billion dollar industry that started 25 years ago in his quest to understand what organisations are actually doing, not just what they think they're doing.

Wil dives into why he believes companies need to use process mining to get their houses in order before throwing AI at their problems. Using real-world examples—from streamlining a sales process to solving flight delays at an airport—he shows how this tech uncovers hidden inefficiencies and bottlenecks.

He also shares his thoughts on why Australia is slower at adopting process mining, even with great research happening in local universities. A key takeaway? Transparency is crucial, but it requires top-down support to overcome resistance to change.

In this episode, May Lam, Chief Information Officer at Australian Payments Plus, shares her incredible journey from a software engineer tackling Y2K bugs to a leading voice in payments and AI. Drawing on her extensive experience across banking, FinTech, and the public sector, May unpacks the transformative power of AI in the financial industry. She outlines three key pillars of opportunity: the "internet of me" for hyper-personalisation, the "economy of we" for shared growth, and the "power of now" for instant, trustworthy services.

May also discusses the crucial need for robust AI guardrails, emphasising the importance of data governance, holistic ethical frameworks, and a national strategy to navigate the risks. She provides insights on how AI is projected to impact the Australian economy, predicting a significant shift in the job market by 2030. Highlighting the importance of fostering critical thinking and self-confidence in the next generation, she offers a compelling vision for how we can use AI as a companion and a tool to enhance human capabilities, rather than replace them.

Highlights from Databricks Data and AI Summit 2025 In this special episode of the AI Australia podcast, Kathryn Collier and Emma Bromet report live from the Databricks Data and AI Summit 2025 in San Francisco.

The summit which attracts 22,000 attendees to the city and 65,000 in total making it one of the largest Data and AI conferences globally.

The pervasive theme this year was "Data Intelligence" which can be distilled to the democratisation of data and AI – a clear strategic move to bridge the gap between business needs and the complex reality of end-to-end development of AI solutions.

We cover off highlights and insights from all the key accouncements including Databricks Free Edition, Lake Base, Databricks Apps, and Agent Bricks, all focused on democratizing data and AI. Featuring interviews with Simon Johnson, AI Director for APAC at Databricks, and David Schneeberger, Principal Engineer at Mantel who provide in-depth perspectives on these innovations and their implications for the future of Data and AI.

How AI is Reshaping Customer Expectations & Driving Business Value with Sandy Iyer (General Manager, Data Science at Sportsbet)

Join your hosts Emma Bromet and Kathryn Collier as they chat with Sandy Iyer, a leading data and analytics executive, currently General Manager of Data Science at Sportsbet. With a career spanning energy retail, financial services, and wagering, Sandy brings a wealth of experience to the conversation.

In this insightful episode, Sandy discusses:

• The Evolving Customer Landscape: How AI has profoundly shifted customer expectations, moving beyond just quality to demand instant gratification, personalised experiences, and ethical brand practices.
• Practical AI for Business Value: Discover compelling examples of AI in action, from L'Oréal's virtual makeup try-ons to advanced sports analytics.
• Measuring AI's Impact: Sandy shares a unique five-dimensional framework for evaluating the effectiveness of AI and machine learning models, ensuring they deliver real business value and are trustworthy.
• Cutting Through the Hype: Learn best practices for businesses to maximise AI ROI, including the importance of an "AI-enabled business strategy" over a standalone "AI strategy," and how to move effectively from Proof of Concept (POC) to Proof of Value (POV) and production.
• Building Customer-Facing AI: Sandy offers critical advice for developing successful AI products, emphasising the importance of product-market fit, ROI pragmatism, and continuous experimentation.

Tune in to gain valuable insights from one of Australia's top analytics leaders and understand how to navigate the rapidly evolving AI revolution.