“As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast

On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can benefit greatly from hospitality in new and unique ways. Learn about the authors’ PAEER model detailed in their book, and how it can transform healthcare, in ways that may surprise you. Enjoy the episode!

Learn more about Stowe Shoemaker and Peter C. Yesawichs’ book Hospitable Healthcare™Just What the Patient Ordered!, here: https://hospitablehealthcare.com/.

In Cheryl’s conversation with Peter and Stowe, they discuss:

• What are hospitals doing right these days? What needs to change and why?

• Examples of empathetic and compassionate patient care in history

• Peter and Stowe unpack their new book - "Hospitable Healthcare™Just What the Patient Ordered!"

• What was the inspiration behind the book and who is the book for?

• How does the book benefit healthcare designers, planners, and architects?

• Peter shares influential stories and real life experiences that inspired "Hospitable Healthcare™Just What the Patient Ordered!"

• What is the PAEER model detailed in their book, and how can it transform healthcare?

• Learn the key hospitality principles for enhancing healthcare experience and the “servicescape” concept

• What does rewarding patient loyalty in healthcare look like? Peter and Stowe share stories and examples.

• What are some effective ways to encourage and manage patient feedback and reviews?

• Peter and Stowe’s advice for healthcare leaders adopting the PAEER model

• What is the alignment of the book’s PAEER model with value-based care?

• Exciting technologies for improving care experience

• How can healthcare balance technology and personal touch

• What are some of the challenges with using hospitality principles for pricing transparency in healthcare?

If you've been following our recent book giveaway of Hospitable Healthcare™Just What the Patient Ordered across social media platforms like Instagram and LinkedIn, the answer to the question "What are the five words that make up the PAEER model?" is: Prepare, Anticipate, Engage, Evaluate, Reward.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/.

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode! 

Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/.

Send Sarah a direct email here: [email protected]

Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/. 

Email: [email protected]

Visit Women In Healthcare online here: https://www.womeninhealthcare.org/.

In Part 1 of Cheryl’s conversation with Sarah Tetens, they discuss:

• Sarah shares what have been the most significant changes that COVID has brought to the field of healthcare design and specifically her work at Baskervill.

• Sarah shares the positive changes COVID has brought about in the consideration of the design of the built environment in healthcare that affect patients, their families, staff and caretakers in a new way.

• Learn how touchpoints have been eliminated without negatively impacting the operations of hospital staff.

• What became more challenging in design post COVID?

• Why is mental health important to Sarah and how does it play a role in her projects?

• How can healthcare design support how people feel when they walk into a healthcare facility, how staff feel at work all day and how guests feel when they’re anxiously waiting for a loved one to go through a procedure?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show!

Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/.

Send Sarah a direct email here: [email protected]

Learn more about Women in Healthcare’s Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/. 

Email : [email protected]

Visit Women In Healthcare online here: https://www.womeninhealthcare.org/.

In Part 2 of Cheryl’s conversation with Sarah Tetens, they discuss:

• Sarah generously shares that her work in healthcare is purposeful, and the idea that everyone in healthcare – from nurse to technician to designer – is passionate about “doing good” is perhaps her favorite aspect of the work. 

• How do empathy and compassion play a role in Sarah’s work and when are setting boundaries important?

• Who is Baskervill and what is its focus?

• What has Sarah’s journey been like and how did she find healthcare design?

• What did Sarah learn from her experience in retail that has informed her work in healthcare?

• Learn more about the AAHID (The American Academy of Healthcare Interior Designers) and Sarah’s role on the Board of Directors

• What is it like for Sarah to sit on the Board of Directors, Women in Healthcare’s Florida Chapter?

• Listen to Sarah share her experience as a mentor to SeminalState ID kids, and why this work is so important

12:13: Ana Pinto Alexander, Executive VP at HKS Architects

17:22  The American Academy of Healthcare Interior Designers (AAHID)

23:03 Women in Healthcare

28:55 Seminole State ID Students

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

Shout-Outs

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well, let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today’s episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture.

Cheryl says, “The most fascinating piece of part 1 in today’s interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different objectives and goals within a complex healthcare project, work together to ensure the project is smooth and inclusive of everyone’s perspective?” This and so much more about today’s world of healthcare design from these two brilliant women on part 1 of today’s episode!

Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/.

Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare here: https://mcmillanpazdansmith.com/podcasts/healthcare/.

In Part 1 of Cheryl’s conversation with Minta and Erika, they discuss:

• Who are Erika Hill and Minta Ferguson and how does their specialized work within McMillan Pazdan Smith Architecture intersect on projects?

• How does the concept of collaboration play a vital role within Minta and Erika’s projects and what does a collaborative moment look like for these two?

• Why is it important for Minta and Erika to understand that everyone on a project consumes knowledge differently?

• Are meetings an organic process for Minta and Erika or are they set in how they flow and function?

• When is it important to ‘push the envelope’ on a project?

• How do Minta and Erika resolve ‘healthy conflicts’ on a project?

• What does it mean to build trust in relationships in Minta and Erika’s work?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 2 of today’s episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture.

In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what’s happening in healthcare design today on part 2 of today’s episode of the Healthcare Interior Design 2.0 podcast!

Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/. 

Listen to McMillan Pazdan Smith Architecture’s podcast; Idea Exchange, Ideas Shaping Healthcare, here: https://mcmillanpazdansmith.com/podcasts/healthcare/.

In Part 2 of Cheryl’s conversation with Erika Hill and Minta Ferguson they discuss:

• What are Erika and Minta’s current favorite projects and why?

• Learn about the technical aspects of some of the design on their projects and how detail oriented healthcare design and planning really is.

• How did McMillan Pazdan Smith Architecture win their Teen Cancer America project?

• Hear all the details about TCA and the project itself and another related project

• What is different about designing a cancer unit for teens?

• How Minta and Erika know when a project is successful from what the end users have to say about it.

• What does a holistic design process look like to Erika?

• What does the future of healthcare design and planning look like to these two?

• Learn about McMillan Pazdan Smith Architecture’s podcast, Idea Exchange, Ideas Shaping Healthcare, where Minta is the host.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well, let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this...When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

“We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size.” –Cam Twohey on The Healthcare Interior Design 2.0 podcast

Cheryl’s guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today’s episode, Cam shares the number one significant change that COVID created in healthcare design in her work including the end of waiting rooms, her favorite current projects at Kahler Slater, her volunteer work at The American Institute of Architects and so much more! Sit back, relax and enjoy Cheryl’s conversation with Cam Twohey on today’s episode of Healthcare Interior Design 2.0!

Learn more about Cam Twohey, AIA, WELL AP, NCARB, Associate Principal, Senior Project Architect, Kahler Slater by visiting: https://www.kahlerslater.com/

In Cheryl’s conversation with Cam Twohey, they discuss:

• What has changed most significantly in the last two years since COVID in healthcare that is affecting Cam’s work

• Why are waiting rooms a thing of the past and what has replaced them?

• Cam’s favorite current project and why

• What’s it like when Cam works with many others on a project?

• How is Cam’s role different at Kahler Slater then it was at her former employment as Senior Project Architect at HOK?

• Did healthcare find Cam or did Cam find healthcare? Learn about her path to healthcare.

• What’s it like for Cam to volunteer at The American Institute of Architects and how can you get involved?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

Cheryl’s guests today on the podcast are two very special souls; Bryan Langlands, FAIA, FACHA, EDAC, LEED GA Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. In part 1 of today’s episode, Bryan shares the concept of “Moments of Generosity in Planning” and how, without comprising the budget, this method of planning, deeply improves the experience of patients and caregivers alike in ways you might not think of. Edwin shares the design concept he practices called Essentialism and how it plays a role in a value driven design. This and so much more about what’s happening now in healthcare design, planning and architecture on part 1 of today’s episode. Learn more about Bryan Langlands, Edwin Beltran and NBBJ  by visiting: http://www.nbbj.com/. In Part 1 of Cheryl’s conversation with Bryan and Edwin, they discuss:

• What happened during COVID and more specifically, what NBBJ projects failed?
• With COVID, design budgets were slashed in healthcare projects. Learn how Bryan responded by creating what he calls, “Moments of Generosity in Planning.”
• Listen to Bryan share examples of “Moments of Generosity” including what the benefits are of bringing light (from strategically placed windows) into the nursing station and caregivers areas of a hospital?
• What are the financial benefits of using “Moments of Generosity in Planning?”
• What does Edwin mean when he says, “Economy is extremely important today without compromising a value driven design or decreasing the budget?”
• Edwin has referred to the word “Essentialism” to describe his approach to design with current projects. What is Essentialism and how does it play a role in a value driven design?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On Part 2 of today’s episode, Cheryl continues her rich and deep conversation with Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. Edwin shares the deeper meaning of Essentialism in Design and what it means to humanity. Bryan shares how he led the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. Part 2 of today’s conversation will continue to inspire and warm your heart. Learn more about Bryan Langlands, Edwin Beltran and NBBJ by visiting: http://www.nbbj.com/. In Part 2 of Cheryl’s conversation with Bryan Langlands and Edwin Beltran they discuss:

• Edwin dives deeper into the concept of Essentialism in Design and gives specific examples of how this approach creates the sense of belonging and connection.
• How does color and texture achieve the sense of warmth and belonging?
• Essentialism is a branch of minimalism, but how is Essentialism different from minimalism?
• Bryan is a prolific and generous influencer of healthcare in many ways. What does he mean when he says, “What I find interesting is that we can effect change and regulation.”
• Brian shares more about what he has learned from sitting on a Guideline Committee that sets guidelines every 4 years in healthcare.
• Bryan leads the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. His push for delivering “the right care at the right time in the right place” is resulting in the first major change to emergency department allowable requirements via the Facility Guidelines Institute (FGI) regulatory guidelines, which set the minimum requirements enforced in 44 states and federal agencies.
• What is Edwin seeing regarding FGI Regulatory Guidelines?
• How did Edwin and Bryan arrive at their careers in healthcare? Learn about their origin stories.
• What does the future of healthcare and architecture design hold from Edwin and Bryan’s perspective?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces. Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions. We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get sick. So how do we keep those shower walls clean? Well let’s think big – BIG TILES. Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints. Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals. Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On today’s episode, Cheryl interviews Karen S. Freeman, AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, at HOK–a global design, architecture, engineering and planning firm. Karen is also the incoming President for the national organization, Women In Healthcare - a nonprofit dedicated to promoting the professional development of women in the healthcare industry. There’s a lot to share from Cheryl and Karen’s inspiring conversation including the importance of designing for mental health, and why it matters so much in today’s world.

Learn more about Karen S. Freeman and HOK by visiting https://www.hok.com/. Learn more about Women in Healthcare by visiting https://www.womeninhealthcare.org/.

In Cheryl’s conversation with Karen S. Freeman, they discuss:

• The changes that took place in Karen’s world when COVID hit the United States in 2020.
• Specifically, what changed with Karen’s pediatric and subspecialty projects?
• What did Karen learn from the pandemic?
• Karen wrote an article for HOK entitled, “Pediatric Mental Health Crisis Needs Bold Design Strategy” that addressed the needs of children during the pandemic through the design of the built environment. Learn what the article is all about.
• Has the situation in the mental healthcare space improved now that we are in 2022?
• What still needs to happen to help kids in the mental health space and what progress has been made.
• What is Karen’s sweet spot in the work she does at HOK?
• Karen holds a Six Sigma Lean Black Belt in Healthcare (LBBH) and she is one of fewer than 450 board-certified healthcare architects in the U.S. per the American College of Healthcare Architects (ACHA). How does Karen bring all of this together on her healthcare projects?
• Listen to Karen talk about her incoming role as the new President of the national organization, Women in Healthcare. What does the organization do and offer?
• Learn about Karen’s origin story and how she came to specialize in pediatric healthcare and why this theme holds a special place in her heart.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let’s face it, none of us go into the shower with an expectation that we might get ill…

So how do we keep those shower walls clean? Well let’s think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please send reach out to Porcelanosa at [email protected]. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

Cheryl’s special guest today on the podcast is Sandy Goodman,IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy shares in detail how the pandemic influenced the way she and her team work with their healthcare clients and partners on projects, and what lessons she has taken away from the experience. Lean in and listen to part 1 of today’s podcast with this Lean Six-Sigma Black Belt, Sandy Goodman, who generously shares what it means to maximize efficiency and eliminate waste in the healthcare environment.

Learn more about Sandy Goodman and CRGA Design by visiting https://crgadesign.com/.

In Cheryl’s conversation with Sandy Goodman, they discuss:

• How did CRGA experience COVID in 2020?
• How has the pandemic influenced the way Sandy and her team work with their healthcare clients and partners on projects?
• What does Sandy mean when she says that she and her team are “very innovative, pushing the envelope a little bit” on projects?
• Sandy is a Lean Six-Sigma black belt. What does this mean for Sandy’s projects at CRGA?
• How does Sandy utilize her unique expertise to maximize efficiency and eliminate waste in the healthcare environment?
• Sandy has said that she and her team are architects and interior designers working seamlessly together and that all CRGA’s designers are planners. How does this benefit projects?

Coming up on part 2 of today’s episode, Cheryl continues her rich conversation with Sandy Goodman. Sandy generously shares what it means to put the patient in the middle, and the importance of the AAHID (The American Academy of Healthcare Interior Designers), what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners. Part 2 of today’s episode is available now.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

On Part 2 of today’s episode, Cheryl continues her fascinating conversation with Sandy Goodman, IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design.

Sandy generously shares what it means to put the patient in the middle, and the importance of the AAHID (The American Academy of Healthcare Interior Designers), what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners.

Learn more about Sandy Goodman and CRGA Design by visiting https://crgadesign.com/.

In Cheryl’s conversation with Sandy Goodman, they discuss:

• What Sandy means when she says, “We really focus on putting the patient in the middle.”
• Sandy shares more about the AAHID, what they offer, and how having Certified Healthcare Interior Designers on your teams makes a unique difference in what their team offers their healthcare partners.
• Sandy’s journey that led to her career in healthcare
• What inspires Sandy today?
• What is the future of healthcare and how can interior designers and architects become more prepared?
• What advice does Sandy have for interior design and architecture students who are considering healthcare as their specialty, and also have some reservations about it?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/