In the latest episode of the Post-Acute POV podcast, our host, Jessica Rockne, Associate Director of Product Strategy, is joined by Deborah Wesley, RN, BN, MSN, MHA, CEO at Addison County Home Health & Hospice, Janell Solomon, Director of Compliance at Sangre de Cristo Community Care, and Debbie Goings, Advanced Specialist, Customer Support Consultant at MatrixCare.

Their conversation delves into strategies for maintaining compliance and optimizing care in post-acute care. The group covers key topics such as ensuring data connectivity for field staff, the importance of individualized care plans, and practical tools to ensure documentation is thorough and survey ready. Listen in as the panelists stress the value of training surveyors on using the EMR system, making documentation accessible, and using real-time analytics to support fast, efficient reviews.

Topics discussed during today’s episode:  

1. [00:32 – 05:23]: Jessica Rockne, introduces our guests: Deborah Wesley, Janell Solomon, and Debbie Goings. Deborah emphasizes proactive survey readiness, with lessons from the pandemic about maintaining workflows. Janell discusses the importance of accessible policy and procedure manuals, advising agencies to streamline compliance efforts to focus on meaningful actions.
2. [05:23 – 11:03]: Deborah explains how her agency integrated the policy manual and other tools into their EHR on iPads, making compliance resources easily accessible for field staff. Janell shares an example of a staff member's documentation error and the importance of following protocol precisely, especially for critical tasks like seizure protocols.
3. [11:03 – 15:41]: Janell describes Sangre’s approach to mock surveys, focusing on manageable audits led by different staff to ensure thoroughness. Deborah details using surveyor guidance and conducting impromptu visits to simulate real survey conditions.
4. [15:41 – 20:03]: Deborah highlights tools like speech-to-text and coding services that improve efficiency and documentation accuracy. Janell details the benefits of their EHR system, which enhances efficiency and compliance, with surveyors impressed by ease of use and integration of tools like HIPAA-compliant texting.
5. [20:03 – 26:02]: Deborah and Janell discuss the critical nature of ensuring data connectivity for field staff, where cellular-enabled devices and Wi-Fi allow seamless data access even in remote areas. Janell highlights the importance of individualized care plans to ensure compliance with care standards, using tools like laminated cards for staff. Debbie Goings adds that surveyors often check documentation against care plans during compliance audits.
6. [26:02 – 30:51]: Deb discusses using a wound care consultant and later an in-house wound care specialist, ensuring all policies are compliant and contracts are clear for surveyor review. Janell recounts how quick EMR training sessions with surveyors improved efficiency.
7. [26:16 – 32:59]: Deb notes that during recent surveys, they could show low wait times and maintained staffing, crediting MatrixCare's remote work tools with improving work-life balance for staff.
8. [33:01 – 39:15]: The group closes out their discussion by detailing challenges with goal specificity in documentation, such as measurable objectives and clear timelines in patient care plans, ensuring that goals are specific to individual patients.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about Addison Home Health & Hospice: https://www.achhh.org/
• Find details on Sangre de Cristo Community Care: https://www.sangre.org/
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In the latest episode of the Post-Acute POV podcast, our host, Jim Berklan, Executive Editor at McKnight’s Long-Term Care News, is joined by Reise Officer, Chief Information Officer at Trilogy Health Services, Mike Easley, Chief Information Officer at American Senior Communities, and Bharat Monteiro, General Manager, Senior Living & Long-Term Care at MatrixCare.

The group’s conversation delves into how successful providers are currently leveraging emerging technologies, as well as what trends may become even more important in the future. Listen in as they also cover the importance of employing tech-driven solutions that can analyze and determine future needs, the changing role of caregivers, and how vital strong leadership will be in potential future disruptions.

Topics discussed during today’s episode:  

1. [00:32 – 03:48]: Jim Berklan, introduces our guests: Reise Officer, Mike Easley, and Bharat Monteiro, each a leader in applying innovative technologies in the long-term care field. Bharat shares that today's focus will go beyond buzzwords like AI, wearables, and virtual care. Instead, the discussion will highlight actionable ways these technologies are being used.
2. [03:28 – 09:10]: Reise discusses Trilogy Health Services' dual areas of focus: improving foundational infrastructure (like telecommunications upgrades) while exploring emerging technologies (e.g., sensors for incontinence care, bed sensors to optimize nighttime checks).
3. [09:10 – 11:28]: Mike notes that at American Senior Communities, foundational infrastructure is largely set, enabling them to focus on advanced tech to streamline processes, boost communication, and enhance reimbursement. They are also exploring sensors and smartbed integrations.
4. [11:28 – 13:15]: Bharat describes how MatrixCare's technology roadmap aligns with the needs discussed by Reise and Mike, emphasizing the importance of infrastructure, ambient sensing, and family involvement in care. He highlights the evolving role of family members in the care process, influenced by demographic shifts, and the need for technology to support diverse caregiver teams.
5. [13:15 – 20:00]: Mike highlights early-stage testing, stressing that change management and clear communication are essential for integrating new technologies. Reise shares that Trilogy is piloting sensors embedded in incontinence briefs and occupancy sensors, aiming to improve resident comfort and workflow efficiency.
6. [20:00 – 26:16]: Bharat details MatrixCare’s history in AI and fall-risk assessment tools that have helped prevent thousands of falls. Mike describes ASC’s approach to AI, highlighting efforts to integrate AI for improved care across their continuum.
7. [26:16 – 33:01]: Bharat discusses how technology will assist caregivers without replacing them, helping to manage workloads and prevent burnout. Reise talks about Trilogy's approach to workforce challenges and technology integration. Mike focuses on ASC’s approach to tech change management, emphasizing communication, consistent change, and how tech should enhance, not replace, caregivers’ roles.
8. [33:01 – 39:58]: Mike emphasizes the need for seamless data integration, noting ASC's partnerships and in-house tools to ensure access to data from various systems. Bharat describes MatrixCare’s commitment to interoperability and creating an "open health ecosystem" that supports data fluidity and security.
9. [39:58 – 47:56]: Bharat outlines five key strategies for healthcare organizations: openness, ROI-focused investment, verification of new tech, active involvement, and change management. Reise concludes the episode by emphasizing the fusion of interoperability and AI as Trilogy’s top trend, mentioning a need for industry-wide collaboration and transparency to tackle workforce challenges in senior care.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about Trilogy Health Services: https://trilogyhs.com/
• Discover American Senior Communities: https://www.asccare.com/
• Check out McKnight’s Long-Term Care News: https://www.mcknights.com/
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In the latest episode of the Post-Acute POV podcast, our host, Nick Knowlton, vice president of strategic initiatives at ResMed, is joined by Windy Adams, senior vice president of client experience and strategic initiatives at Forcura, a cloud-based software solution that simplifies document workflow, data exchange, and secure communication from any device – all while interfacing seamlessly with customers’ existing systems. 

The pair explores Windy's career transition from finance to healthcare technology and the value Forcura provides to post-acute care providers. The conversation highlights Forcura's commitment to enhancing the operational capabilities of healthcare agencies and their integration with MatrixCare that enables staff to make more informed decisions and helps to ensure the highest quality care for patients. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 02:29]: Nick introduces our guest, Windy, and she provides some background on her transition from working in FinTech to healthcare technology and an overview of the relationship between MatrixCare and Forcura.
2. [02:29 – 03:55]: Windy shares an overview of Forcura as an enterprise workflow solution that enhances efficiency and care coordination.
3. [03:55 – 05:21]: Next, the pair dives into current trends in agency operations, including centralization, staff investment and interest in AI solutions.
4. [05:21 – 06:29]: Windy details Forcura's response to the demand for technology enhancement, focusing on referral management and care coordination.
5. [06:29 – 07:33]: Windy provides use cases for Forcura's referral summary, including improving intake efficiency and supporting billing and coding.
6. [07:33 – 08:23]: Windy shares strategies for encouraging physician adoption of Forcura’s e-signature technology by simplifying the process.
7. [08:23 – 09:01]: Nick and Windy discuss data security and Forcura's HITRUST certification as a measure of commitment to secure technology.
8. [09:01 – 09:41]: The pair covers the user experience when integrating Forcura with MatrixCare, focusing on reducing manual data entry and enhancing documentation processes.
9. [09:41 – 10:59]: Nick closes out the conversation by asking Windy to touch on future innovations in Forcura's software, focusing on AI integration and improved data interoperability.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about Forcura: https://www.forcura.com/
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In the latest episode of the Post-Acute POV podcast, our host, Rob Stoltz, senior business development director, is joined by Matt Challberg, CEO, and Luca Ventura, CTO, who are both co-founders at Tallio, a healthcare technology innovation company building the best tools for people who provide the best care.

The group explores the recently established strategic partnership between MatrixCare and Tallio. This industry-first collaboration aims to transform how home health and hospice organizations complete documentation, improving the clinician experience and unlocking staff capacity while empowering clinicians to focus more on patient care. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 02:04]: Rob introduces our guests, Matt and Luca from Tallio, and they provide some background on their careers and how they found themselves in their current roles.
2. [02:04 – 03:35]: Matt shares how Tallio began and the problems in post-acute care they were looking to solve including staffing constraints and how technology can make the jobs and lives of clinicians easier.
3. [04:03 – 05:32]: Matt details how they gathered data in the early days of Tallio and a recurring issue they found was documentation and the regulatory burden present in post-acute care. This finding led them to their goal of marching toward documentation zero and naming their product, DocZero.
4. [05:57 – 06:56]: Luca joins the conversation to shine a light on how Tallio is leveraging advancements in generative AI to help reduce manual documentation for clinicians.
5. [07:23 – 08:30]: Luca goes on to describe how voice-based generative AI has greatly improved the overall user experience of speech-to-text technology.
6. [08:59 – 12:20]: Matt describes how the feedback they’ve gathered in the field has directly impacted the products they’ve designed, focusing on a simple and easy to use interface.
7. [12:57 – 15:42]: Matt touches on the partnership between Tallio and MatrixCare and how the integration of voice-based generative AI into clinicians’ native platforms will be the extra mile in providing productivity gains and tremendous time savings for clinicians.
8. [15:42 – 18:12]: Rob closes out the conversation by touching on emerging trends in voice technology and thanking Luca and Matt for joining this podcast episode.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about Tallio: https://www.tallio.com/
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

Introduction  

In the latest episode of the Post-Acute POV podcast, our host, Rob Stoltz, senior business development director, is joined by Shelly Baas, clinical informatics coordinator at FaithHospice, Travis Fawver, solutions architect at Inovalon, John Larscheid, solutions engineer advisor at Inovalon, and Rachael Feeback, senior product manager at MatrixCare.

The group explores the pillars of Medicare Targeted Probe and Educate (TPE), the role revenue cycle management tools can play in safeguarding against TPE audits, and proactive measures to protect your organization’s financial health. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 01:24]: Rob Stoltz introduces our guests for today’s episode from FaithHospice, Inovalon, and MatrixCare.
2. [01:24 – 05:42]: Rachel kicks off the conversation by building a clear understanding of what Targeted, Probe, and Educate (TPE) is.
3. [06:24 – 08:02]: Shelly joins the conversation to share her organization’s experience with TPE and preparing for TPE audits.
4. [08:02 – 12:00]: Shelly touches on potential challenges that can arise during the TPE process and how to best prepare your team to react.
5. [12:20 – 14:26]: John chimes in to discuss the unique role of revenue cycle management tools in navigating TPE.
6. [14:26– 20:50]: Next, John touches on the current landscape of revenue cycle management and the potential benefits of adopting technology to streamline workflows.
7. [21:18 – 26:16]: Travis joins the conversation to detail ways to identify the need for RCM tools and how to measure the efficiency of these tools. Travis also touches on proactive measures to protect your organization's financial health.
8. [26:16 – 26:49]: Rob wraps up the conversation and thanks our guests for their participation and insights.

 Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Find out more about FaithHospice: https://faithhospicecare.org/
• Discover Inovalon: https://www.inovalon.com/
• Listen to more episodes of the Post-Acute POV  

  Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare 

Introduction  

In the latest episode of the Post-Acute POV podcast, our host, Chris Pugliese, Director of Product Interoperability, is joined by Holly Miller, MD, MBA, FHIMSS, Chief Medical Officer, MedAllies, Brooke Vanderpool, MSN, RN, Assistant Vice President of Patient Services, National HealthCare Corporation, and Allison Rainey, APRN, FNP-BC, our Head of Nursing and Clinical Informatics.

The group explores the critical role of technology in streamlining care transitions and promoting patient-centered, cost-effective care while providing actionable strategies providers can implement today to enhance care coordination, boost patient outcomes, and gain a competitive edge. Listen in.

Topics discussed during today’s episode:  

1. [00:35 – 03:21]: McKnight’s Senior Living Editor, Lois Bowers, introduces Chris and our guests for this episode.
2. [03:21 – 06:36]: Chris kicks off the conversation by introducing key topics including the current state of interoperability and technology gaps in post-acute care.
3. [06:36 – 11:28]: Next, Chris introduces a policy spotlight, examining the CURES Act, TEFCA, and the establishment of a certification process for QHINs.
4. [11:28 – 13:59]: Chris touches on the unique problems in skilled nursing including the separation from the rest of healthcare, patients receiving care for more extended periods of time, and multiple providers having overlapping responsibility for one patient.
5. [13:59 – 16:01]: Brooke joins the conversation to discuss her organization’s unique interoperability needs and what tools have helped meet their growing set of demands.
6. [16:01 – 17:55]: Dr. Miller details her experience with 360x and how the program designed a closed loop referral process for long-term post-acute care.
7. [18:24 – 21:05]: Next, Allison offers insight on the best way to communicate information from one care setting to another in a timely and cohesive manner.
8. [21:21 – 23:42]: Miller discusses the key benefits facility-based care providers can achieve using QHINs.
9. [24:17 – 24:58]: Brooke emphasizes the importance of having a timely, accurate, and up-to-date exchange of information.
10. [25:44 – 28:15]: Allison shares her thoughts on the main obstacles around adopting EHR certification.
11. [28:15 – 29:19]: Dr. Miller goes on to explain the importance of electronic interoperability.
12. [29:39 – 31:52]: Brooke wraps up the conversation by touching on ways to streamline information sharing with hospitals.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Learn more about our skilled nursing solution: https://www.matrixcare.com/resources/#skilled-nursing
• Check out MedAllies: https://www.medallies.com/
• Discover National HealthCare Corporation: https://nhccare.com/
• Listen to more episodes of the Post-Acute POV  

  Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

Introduction  

In the latest episode of the Post-Acute POV podcast, our host, Melissa Polly, Senior Director of Marketing, is joined by  Daniel Zhu, VP of Product, Data, Analytics, and AI/ML, and Jessica Rockne, Head of Product Management, to have a conversation on the current applications of artificial intelligence in the world of home-based care and identify key challenges and opportunities associated with the adoption of these groundbreaking technologies.  While post-acute care is behind in adopting AI, organizations can no longer ignore the benefits it can bring to their business.

 During their discussion, the trio aims to answer the following questions:

• What is artificial intelligence (AI) and machine learning (ML)?
• How will these rapidly evolving tools impact the delivery of care in the home?
• How can these adaptive technologies help organizations tackle the ongoing staffing shortage and operational inefficiencies?

Listen in to discover how these adaptive technologies are innovating our industry and the technology trends that will impact home health and hospice for years to come.

Topics discussed during today’s episode:  

1. [00:35 – 02:25]: Melissa introduces Jessica and Daniel as well as the topic of today’s podcast episode: the future of AI in home-based care.
2. [02:25 – 04:48]: Daniel kicks off the conversation by offering insights on how we should define AI as it applies to home-based care.
3. [04:48 – 07:54]: Daniel goes on to explain the importance of large language models and their real-world application.
4. [07:54 – 11:42]: Jessica joins the conversation to discuss the use cases of AI in care at home models today.
5. [11:42 – 15:52]: Jessica then describes how machine learning can quickly identify what issues a patient may be facing and present this data in a way that's easy to understand.
6. [15:52 – 16:56]: Jessica goes on to discuss what the future of artificial intelligence in care at home might look like.
7. [16:56 – 17:53]: Daniel jumps back in to detail how the modern AI systems already in place can help streamline a variety of tasks in your healthcare operation.
8. [18:16 – 19:06]: Jessica offers insight on how AI can be adopted to enhance the quality of care for patients with chronic illness.
9. [19:29 – 20:50]: Next, Daniel outlines the proper way to notify patients and obtain their consent to utilize their data in an AI-based program.
10. [20:58 – 21:27]: Jessica provides insight on how the commute to see patients in their home can be used as preparation like listening to a podcast or audiobook.
11. [21:42 – 23:11]: Daniel goes on to explain how these technologies can improve patient safety and reduce hospital readmissions.
12. [26:12 – 26:38]: Jessica wraps up the conversation detailing how clinicians can help patients feel more comfortable with AI technology.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Explore our solutions for home health and hospice care: https://www.matrixcare.com/home-health-software/
• Listen to more episodes of the Post-Acute POV 

  Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

Introduction  

In the latest episode of the Post-Acute POV podcast, our host, Amy Wootton, RDN, Head of Product, is joined by Allison Rainey, ARPN, FNB-C, Head of Nursing and Clinical Informatics, and Sandy Hudak, RN, Associate Product Manager, to have a conversation on advanced strategies for nutrition care planning that can be tailored to senior needs. Together, they examine how analytics documentation for PDPM plays a key role in reimbursement.

During their discussion, the trio also explores how nutrition affects the overall health of seniors, new approaches for menu creation and how technology can assist with healthy meals. Tune in for valuable insights about innovative planning strategies designed to support a comprehensive approach to senior health that can lead to improved outcomes.

Topics discussed during today’s episode:  

1. [00:35 – 02:28]: Amy introduces Allison and Sandy as well as the topic of today’s podcast episode: tackling nutrition beyond the plate.
2. [02:28 – 05:45]: Allison kicks off the conversation by offering insights on person-centered care planning and the value it brings to our residents and healthcare centers.
3. [05:45 – 09:56]: Allison goes on to explain the importance of a comprehensive resident view for accurate nutrition planning.
4. [09:56 – 13:16]: Allison then describes the advanced functionalities that organizations need to leverage when developing high-quality care plans and providing the highest level of care.
5. [13:16 – 18:05]: Sandy joins the conversation to discuss using data analytics to help monitor the effectiveness of care plans.
6. [18:05 – 22:56]: Sandy touches on how data analytics can serve as an opportunity to begin nutritional assessments in your organization.
7. [22:56 – 26:39]: Sandy goes on to discuss how using a data analytics tool can present actionable insights for any organization.
8. [26:39 – 28:57]: Amy jumps back in the conversation to talk about the value of nutrition management technology for successful meal planning.
9. [28:57 – 30:59]: Next, Amy offers insight on the benefits of personalized menu plans using a clear understanding of portion requirements that are customized to meet residents’ preferences and needs.
10. [30:59 – 31:49]: Amy wraps up the conversation discussing how caregivers can reach their nutrition care plan goals. 

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Learn more about our nutrition management solution: https://www.matrixcare.com/nutrition-management/
• Listen to more episodes of the Post-Acute POV  

  Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In this recent episode of the Post-Acute POV podcast, our host, Nick Knowlton, VP of strategic initiatives, has a conversation with experts Deb Wesley, CEO of Addison County Home Health and Hospice, and Chris Pugliese, our director of interoperability, regarding the expanding role of interoperability in post-acute care settings. Together, they examine real-world examples of implementing electronic referrals, data exchange, medication reconciliation, and care coordination tools.

During their discussion, they explore the key benefits that interoperability offers home health and hospice organizations, highlighting how these technologies can improve outcomes, increase safety, drive efficiency, strengthen relationships with referral sources, and enhance staff satisfaction. Tune in for valuable insights into critical interoperability solutions and learn how leveraging these innovations enables agencies to provide superior patient-centered care. Make sure to tune in.

Topics discussed during today’s episode:  

1. [00:35 – 03:26]: Nick introduces the topic of interoperability in post-acute care and its importance for referral relationships and highlights a survey on how referral sources view interoperability with post-acute care providers.
2. [03:43 – 06:49]: Nick shares the survey results that show nearly all referral sources would switch providers if they could electronically interoperate.
3. [07:30 – 10:44]: Nick explains how post-acute care agencies are becoming more satisfied with their EHR vendors, but there is still room for improved interoperability and begins to outline the six steps for developing an interoperability strategy.
4. [11:42 – 13:41]: Nick shares step number one, make sure that both you and the partner understand the definition of interoperability.
5. [14:12 – 16:21]: Nick discusses step two, leverage your partnership with your EHR vendor.
6. [17:09 – 22:58]: Nick describes the third step: evaluate the financial implications of your interoperability strategy, and expands upon the need for electronic referrals.
7. [23:40 – 26:15]: Steps four and five are introduced, leverage your interoperability strategy to differentiate your organization and explore the clinical labor impact of interoperability.
8. [26:50 – 29:07]: Nick talks about the sixth step, leverage your interoperability strategy to improve the quality of patient care.
9. [29:48 – 32:12]: Deb Wesley and Chris Pugliese join the discussion and Deb shares some knowledge on the types of interoperability she has worked with at her organization.
10. [32:44 – 35:00]: Deb explains how interoperability supports her clinical team and how it has greatly improved relationships with referral sources.
11. [35:43 – 38:59]: Chris discusses how fast interoperability is gaining traction with referral sources and what he sees happening specifically between referral sources and post-acute care providers.
12. [39:18 – 41:18]: Chris explains how interoperability ecosystems enable seamless app integrations.
13. [41:39 – 43:22]: Deb shares how communication apps are improving real-time collaboration and Nick wraps up the conversation.

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Learn more about Addison County Home Health & Hospice: https://www.achhh.org/
• Check out our home health solution: https://www.matrixcare.com/home-health-software/ 
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In this installment of the Post-Acute POV podcast, Rob Stoltz, our host and senior business development director, engages in a conversation with Melissa Bailey, vice president of sales and business development at Swift Medical. In their engaging discussion, the duo delves into the transformative power of Swift Medical's cutting-edge wound care technology and how home-based care patients benefit. 

Tune in to this episode as Rob and Melissa explore Swift's mission to enhance wound care through innovative digital solutions, revolutionizing traditional practices and bringing about positive changes in patient outcomes and provider efficiency.  

Topics discussed during today’s episode:  

1. [00:36 – 01:55]: Rob introduces the episode and welcomes guest, Melissa Bailey. Melissa explains Swift Medical’s main goal of enhancing wound care through technology.
2. [02:27 – 05:35]: Rob and Melissa delve into the past challenges of wound care and Melissa explains how wound care used to be measured.
3. [05:59 – 07:04]: Melissa discusses Swift Medical’s Swift Skin and Wound application that allows for a much more innovative approach to wound care.
4. [08:05 – 10:25]: Rob and Melissa begin to talk about the integration of AI and machine learning in wound care management.
5. [10:40 – 13:33]: The duo explores the benefits of Swift Medical’s technology including faster wound healing, reduced hospitalizations, and improved resources.
6. [14:18 – 16:12]: Melissa shares specific case studies that demonstrate the effectiveness of Swift Medical’s solution and the improved staffing and cost savings that customers have experienced.
7. [16:55 – 18:43]: Melissa discusses the importance of improved wound care to reduce rehospitalizations.
8. [19:16 – 22:08]: Rob and Melissa detail the importance of integrating Swift Medical’s solution with MatrixCare, focusing on a clinician-friendly approach and minimizing documentation.
9. [22:55 – 23:46]: Rob and Melissa conclude the episode. 

Resources  

• Learn more about MatrixCare at: https://www.matrixcare.com/ 
• Check out our home health solution: https://www.matrixcare.com/home-health-software/ 
• Find out more about Swift Medical: https://swiftmedical.com/ 
• Listen to more episodes of the Post-Acute POV  

Disclaimer  

The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.  

©2024 by MatrixCare  

In this installment of the Post-Acute POV podcast, Rob Stoltz, our host and senior business development director, is joined by Drew Bringhurst, chief commercial officer at Hospice Dynamix, and Tonya Hall, regional vice president of operations at Sage Family of Companies. Together, they discuss the best ways to utilize data to improve outcomes, optimize revenue and streamline operations in home-based care.

Throughout their discussion, the trio explores how the proactive use of data can improve reimbursement and strategic planning. Tune in for real-life examples of transforming business operations and culture through data insights, addressing the importance of proper documentation and the proactive adoption of analytics in business development. Listen to their conversation.

Topics discussed during today’s episode:

1. [00:35 – 05:14]: Rob introduces the episode’s topic: How Hospice Dynamix and Sage Family of Companies take advantage of data to streamline their organizations’ practices.
2. [05:14 – 09:54]: Drew introduces himself and shares how Hospice Dynamix integrates with EHR and EMR systems to support their 3 pillars of utility: financial, regulatory, and business development.
3. [10:25 – 15:51]: Tonya provides details on her background before discussing the importance of being proactive when it comes to data that can benefit your organization with reimbursement and strategic planning.
4. [16:17 – 17:42]: Drew details how technology like artificial intelligence, machine learning, and language processing can assist with decision making and compliance in hospice care.
5. [17:42 – 23:17]: The trio highlights real-life examples of applying learnings from data to shift not only the operations of a business but also the organization’s culture.
6. [24:38 – 26:39]: Drew details the ways improper or incomplete documentation can hurt home-based care organizations and how technology can help mitigate risk.
7. [26:39 – 29:36]: Tonya explains how her business development team adopted analytics to improve their strategic plans proactively instead of retroactively.
8. [30:01 – 33:46]: Rob concludes the conversation with Drew and Tonya by touching on how access to real-time data can improve relationships with referral sources.

Resources

• Learn more about MatrixCare at: https://www.matrixcare.com/
• Check out our home health solution: https://www.matrixcare.com/home-health-software/
• Find out more about Hospice Dynamix: https://hospicedynamix.com/
• Learn more about Sage Family of Companies: https://sagefoc.com/
• Listen to more episodes of the Post-Acute POV

Disclaimer

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