Industry Matters - Powered by VGM

VGM Group, Inc.

A podcast to deliver business solutions, best practices, government updates, reimbursement advice and more to healthcare providers and practitioners.

  • 12 minutes 4 seconds
    Navigating the Evolving Payer Landscape: Key Insights for DMEs

    In this episode of the Industry Matters podcast, hosts Tyler Coulander and Alan Morris explore the rapidly changing payer landscape and its impact on the Durable Medical Equipment (DME) industry. Get the latest insights on Medicare Advantage, private insurance, and Medicaid, and learn how these shifts could affect your business strategy.

    What you’ll learn in this episode:

    • The latest trends in Medicare Advantage enrollment and projections
    • How payer decisions are influencing DME providers
    • The importance of understanding and adapting your payer mix
    • Actionable steps for building strong relationships with key payers and referral partners
    • What to watch for in the DME industry in the coming years

    Whether you’re a DME provider, healthcare professional, or industry stakeholder, this episode of Industry Matters delivers valuable information and practical takeaways to help you stay ahead in a dynamic market.

    If you found this episode helpful, please like, share, and subscribe for more insights from Industry Matters!

    10 December 2025, 5:00 pm
  • 21 minutes 30 seconds
    Resupply Revolution: Automation, Strategy & Success in HME

    In this episode, we dive deep into the evolving world of HME resupply with Kevin Myers, Account Manager at Brightree, and Boone Lockard, VP of Clinical Services at VGM & Associates. From the traditional resupply methods to advanced automation, our guests unpack the operational impact of modernizing resupply programs. Learn how to optimize your business without spending a dime, identify your ideal resupply customer, and explore innovative strategies like direct mailers and Brightree’s Resupply Essentials and Complete offerings. Whether you're a small DME or scaling up, this conversation delivers actionable insights to elevate your resupply metrics and streamline your workflow. 

    19 November 2025, 3:00 pm
  • 22 minutes 28 seconds
    IM: Unfiltered — Episode 2

    In this episode of IM: Unfiltered, Lindy Tentinger, President of VGM & Associates and Ike Isaacson, SVP of Government & Regulatory Relations with VGM Government dive into the incredible impact one person can make—yes, that one is YOU. Join us as we challenge you to turn intention into action and share the stories that move us all. Whether it's going the extra mile for a patient or supporting a family in a moment of need, your story matters. These are the moments that fuel advocacy, connection, and purpose.

    We'd love to hear how you are being real and making an impact. Share your story with us.

    #PowerOfOne #IMUnfiltered #HealthcareHeroes #PatientStories #AdvocacyInAction

    17 November 2025, 7:00 pm
  • 25 minutes 11 seconds
    CGM Market Pulse: Innovations and Integrations in HME

    In this episode, join Matt Edwards, CEO, GEMCO Medical and Heather Trumm, Partner Account Manager, VGM & Associates, as they explore the latest advancements in Continuous Glucose Monitoring (CGM) technology—from extended wear times to new pump integrations—making diabetes management easier and more effective for patients. We also unpack what these tech shifts mean for Home Medical Equipment (HME) providers, who are increasingly seen as the go-to experts in diabetes care. Learn how HMEs can strengthen patient relationships, support physicians, and grow their CGM business through best practices, strategic partnerships, and high-touch service models. Whether you're navigating market saturation or scaling operations, this conversation delivers actionable insights for forward-thinking providers.

    10 November 2025, 3:00 pm
  • 21 minutes 51 seconds
    Home-Based Care on the Rise: Understanding Data Driven DME Strategies

    This episode dives into the evolving landscape of the Durable Medical Equipment (DME) industry, where market growth is being driven by rising patient volumes and shifting care preferences. With demand projected to surge through 2033, the conversation explores how providers are adapting to meet the needs of a more dispersed and aging population.

    We discuss the increasing reliance on home-based care solutions, fueled by both patient preference and systemic healthcare shifts. From mobility aids to remote monitoring technologies, DME is playing a critical role in enabling care outside traditional clinical settings. The episode also touches on the implications for suppliers, payers, and care teams, and what strategic moves are necessary to stay ahead in this rapidly expanding market.

    23 October 2025, 7:00 pm
  • 13 minutes 25 seconds
    Unlocking Lowe’s Pro Benefits: Exclusive Savings for VGM Live at Home Members

    Join host Cindi Petito as she sits down with Dennis Henry, Lowe’s National Account Manager, and Drew Aalderks, VGM Live at Home Member Account Manager, to explore the exclusive Lowe’s Pro programs available to VGM members. Discover how to access special discounts, maximize your rewards, and ensure your account is set up for success. Whether you’re a new or existing member, this episode covers everything you need to know about unlocking savings, understanding the legacy program, and making the most of your Lowe’s partnership.

    19 September 2025, 2:00 pm
  • 13 minutes 25 seconds
    Medicare Shared Savings Program Explained: What It Means for VGM Members

    In this episode of Industry Matters, Alan Morris, SVP of Strategy at VGM & Associates, and Tyler Coulander, Market Strategy Manager, dive into the Medicare Shared Savings Program (MSSP) and its implications for the DME industry. They break down the data, highlight key trends, and share strategic insights into how the evolving healthcare landscape presents new opportunities for VGM members.

    15 September 2025, 2:00 pm
  • 18 minutes 15 seconds
    From Payroll to People: Let’s Talk HR Solutions

    In this podcast, Connectify HR, a trusted vendor partner, shares how they support organizations through informal, no-pressure conversations. Whether you need to brainstorm, ask questions, or simply talk through a concern, they’re here to help.

    Listen in and learn how Connectify HR is making it easier to focus on the work that truly matters.

    9 September 2025, 3:00 pm
  • 28 minutes 58 seconds
    IM: Unfiltered — Episode 1

    We’re excited to introduce IM: Unfiltered — a fresh podcast series designed just for our VGM community. 🎙️

    Tune in for real conversations around leadership, innovation, and industry buzz, hosted by a powerhouse voice in HME: Lindy Tentinger, President of VGM & Associates. Joining her this week is Ike Isaacson, SVP of Government & Regulatory Relations with VGM Government.

    19 August 2025, 4:00 pm
  • 32 minutes 37 seconds
    What to Do When Payer Networks Are Closed | HME Contracting Strategies

    In this episode, Craig Douglas, SVP of HME, Respiratory, & Wellness at VGM, is joined by Melanie Ewald, VP of Payer Relations and Reimbursement, and Kim Cuce', Director of Business Optimization, to tackle one of the biggest challenges in the HME industry: closed payer networks. They share practical strategies for navigating out-of-network situations, working with third-party administrators, and pursuing single case agreements, while emphasizing the importance of clear patient communication, understanding reimbursement, and knowing, understanding, and keeping copies of your contracts.

    7 July 2025, 2:00 pm
  • 36 minutes 11 seconds
    SBA Lending Explained: How Financing Can Help Your Business

    In this edition of Industry Matters, Tyler Mahncke, SVP of Clinical Mobility & Accessibility with VGM & Associates, engages in a compelling conversation with Gene Richtsmeier, Vice President at Huntington National Bank, and Michael Berling, Vice President, SBA Senior Development Officer at Huntington National Bank. The episode delves into SBA Lending Explained: How Financing Can Help Your Business, covering various types of loans such as 7(a) loans, main street deals, and lending for acquisitions. Listeners will gain insights into the practical uses of these loans, the application process, and how to prepare for meetings with SBA lenders. The discussion also highlights why SBA financing is a preferable option compared to traditional financing and its relevance to the HME industry. 

    • Different types of loans, including 7(a) loans, main street deals, and lending for acquisitions 
    • What they can be used for them 
    • What’s involved in application and how to prepare to meet with an SBA lender 
    • Why SBA financing would be a good option as opposed to traditional financing 
    • How this applies to the HME industry 
    27 June 2025, 1:00 pm
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