We're Only Human

Ben Eubanks

A podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.

  • 18 minutes 50 seconds
    From Burnout to Breakthrough: Redesigning Work for Human Flourishing

    In this episode of We're Only Human, Ben Eubanks discusses with Jessica Teitjen about her journey from law to executive leadership in HR and IT. Jessica shares her personal experience of burnout and her subsequent deep dive into the neuroscience of human performance. They explore the disconnect between current workplace practices and positive human outcomes, emphasizing the need for practices that balance both business and human results. Jessica outlines practical steps for HR professionals to align and optimize the nervous system for better performance, advocating for balanced breathing and a holistic approach to integrating creativity, compassion, and courage in the workplace.


    00:00 Introduction and Guest Welcome
    00:28 Jessica's Career Journey
    01:26 The Disconnect in Work Design
    04:02 Impact of Performance Reviews
    06:56 Human Body and Workplace Stress
    10:09 Aligning Neural Networks for Better Performance
    13:32 Practical Tips for HR Leaders
    16:53 Connecting with Jessica
    17:38 Conclusion and Final Thoughts

    Connect with Jessica on LinkedIn


    16 September 2024, 8:00 am
  • 21 minutes 1 second
    Creating a Workplace People Love: Insights from isolved's Amy Mosher

    In this episode of 'We Are Only Human,' host Ben Eubanks is joined by Amy Mosher, Chief People Officer at isolved. They discuss the crucial elements of building a company culture where employees are eager to join and reluctant to leave. Amy shares insights from her experience transforming isolved's culture, emphasizing high trust, transparency, and a focus on diversity and inclusion. The conversation also covers practical advice for HR leaders on driving business success through culture and excellent leadership. Ben and Amy share laughs and personal stories, making for an engaging and insightful discussion.


    00:00 Introduction and Welcome
    00:05 Meet Amy Mosher from isolved
    00:31 Exciting Plans and Personal Stories
    01:07 HR Summer School Replay
    02:10 Creating a Workplace People Love
    02:35 Building a Strong Company Culture
    04:16 Challenges and Strategies in HR
    09:16 Transforming Established Companies
    17:05 Encouragement for HR Leaders


    See the HR Summer School replay for free

    Connect with Amy on LinkedIn


    2 September 2024, 8:00 am
  • 33 minutes 15 seconds
    How to Use "Contracting" as a Recruiting Power Skill

    In this engaging episode of 'We Are Only Human', host Ben welcomes Paul Norman, a seasoned TA leader and consultant. Paul shares his extensive experiences in talent acquisition across diverse industries like financial services, technology, and healthcare. The discussion covers TA strategy, aligning recruitment with business goals, user experience in recruiting, and building credibility with hiring managers. Paul also emphasizes the importance of listening, contracting during intake meetings, and simplifying the hiring process to be successful at scale. Tune in for practical tips on enhancing your talent acquisition function.


    Key moments
    00:41 Paul Norman's Career Journey
    02:00 Challenges and Success in Talent Acquisition
    03:50 Aligning TA with Business Goals
    06:51 Strategies for High Volume Hiring
    13:57 Improving Candidate and Hiring Manager Experience
    19:37 Building Credibility and Effective Processes
    31:34 Final Thoughts and Contact Information


    Connect with Paul on LinkedIn 


    26 August 2024, 11:00 pm
  • 24 minutes 48 seconds
    Proactive vs Reactive Talent Acquisition: Insights on Hiring Friction, Quality of Hire, and More

    In this episode of 'We're Only Human,' host Ben Eubanks converses with James Galvin, founder of Starcircle. They discuss key aspects of talent acquisition, including being data-driven, understanding market dynamics, and achieving internal alignment within organizations. James introduces Starcircle’s 12-component Hiring Friction Model, which addresses various elements such as demand alignment, candidate experience, and technology enablement. The discussion emphasizes proactive planning and continuous improvement in hiring practices to meet business objectives successfully.


    Connect with James on LinkedIn

    See the Starcircle Hiring Friction Model


    19 August 2024, 8:00 am
  • 35 minutes 4 seconds
    How to Forecast and Strategically Plan for Seasonal Hiring Needs

    Rebroadcast note: For the first time in We're Only Human's 8-year history, we're rebroadcasting some of our most popular episodes to share them with new listeners. That means sometimes the speakers will have moved to a new company in the interim, but the lessons they shared are still relevant, topical, and valuable. Enjoy!

    In this episode of We're Only Human, Ben Eubanks talks with Kristi Jones, a former Talent Acquisition leader at H&R Block, about their innovative approaches to seasonal recruitment and workforce planning. Kristi shares insights on building strong hiring manager relationships, the transition from recruiter to manager, and the importance of data and metrics in talent acquisition. She also discusses how H&R Block uses technology, including AI tools, to improve recruiting processes and stay ahead of industry trends. The conversation explores the challenges of high-volume recruitment, the importance of strategic planning, and the need for transparency and collaboration between recruiters and hiring managers.

    Connect with Kristi on LinkedIn


    12 August 2024, 10:00 pm
  • 27 minutes 29 seconds
    Hint: Nobody Likes Feedback. But Here's Why Two HR Leaders Say We Need It

    This episode of We're Only Human features a keynote panel discussion with Ben Eubanks, Broc Edwards, and Dana Ullom-Vucelich. The panel focuses on the importance of creating cultures centered around giving, seeking, and receiving feedback regularly. The discussion highlights how performance reviews should be routine and uneventful if feedback has been consistently shared throughout the year. The episode stresses the need for regular communication to avoid the pitfalls of ineffective performance reviews.


    Speakers:
    1. Ben Eubanks

    2.  Broc Edwards, Director of Learning and Leadership at Baylor University
    3. Dana Ullom Vucelich, CHRO of Ohio Living

    Three Takeaways:
    1. Establishing a culture of regular feedback is crucial for effective communication and growth.
    2. Performance reviews should merely encapsulate ongoing discussions, making them less daunting.
    3. Regular feedback prevents performance reviews from becoming painful experiences.


    Connect with Broc

    Connect with Dana 


    5 August 2024, 8:00 am
  • 23 minutes 37 seconds
    How to Drive an Off-the-Charts Employee NPS (eNPS) Score

    In this episode of We're Only Human, Ben talks with Alli Ford, VP of HR at Assembly Software, about how they have created an off-the-charts employee NPS (eNPS) score. The discussion emphasizes the necessity for HR leaders to understand and articulate the strategy of their company. Alli underscores that knowing why the company exists, its history, and future direction is essential for success in an HR role. The episode provides several takeaways: 

    First, HR leaders should have a deep understanding of the company's mission and vision. 

    Second, they must be able to communicate the strategic goals clearly and effectively. 

    Third, aligning HR practices with the company's overarching strategy is crucial for fostering a cohesive and productive work environment.


    This episode is a replay from HR Summer School 2024


    Learn more about Goody and send your first Goody for free

    Connect with Alli


    29 July 2024, 8:00 pm
  • 39 minutes 48 seconds
    AI is Eating Our Jobs and Creating a Career Cliff

    In this episode of "We're Only Human," host Ben Eubanks welcomes Christopher Lind to discuss the impact of AI on jobs, skills development, and the future of work. They delve into topics such as the replacement of employees by AI at Klarna, the need to rethink skills development in the age of AI, and the importance of blending human expertise with AI capabilities. The discussion offers a deep dive into how organizations can better prepare their workforce for the evolving landscape while highlighting the roles that both human skills and AI play in this transition.


    22 July 2024, 8:00 am
  • 27 minutes 59 seconds
    Designing a Collaborative People Strategy that Drives Business Impact

    In this episode of We're Only Human, host Ben Eubanks talks with Marjorie Williamson, the leader of Global Total Rewards and HR Operations at RTI International. They discuss the importance of connecting people strategy with business strategy, focusing on RTI's ambitious North Star goal to positively impact over 1 billion people by 2030. The conversation covers topics like the development of a holistic people strategy, creating a culture and organizational health dashboard, and using total reward surveys to inform compensation strategies. Marjorie also shares insights on leadership involvement, the importance of flexibility, and the challenges and progress in implementing these strategies at RTI.


    Connect with Marjorie Williamson 


    15 July 2024, 1:00 pm
  • 30 minutes
    Developing a Frontline Workforce? Here are Critical Elements to Consider

    In this episode of We're Only Human, Ben Eubanks hosts David Wentworth, talent platform evangelist at Schoox, to discuss the importance of developing frontline workers. They discuss the challenges frontline workers face, such as time constraints and lack of practice opportunities, and emphasize the value of mobile solutions for training and communication. David also shares examples of companies like Hooters of America and Sonesta Hotels that have successfully invested in their frontline employees, demonstrating the long-term benefits of supportive development practices.


    Check out the research report discussed on this episode


    8 July 2024, 8:00 am
  • 28 minutes 33 seconds
    How to Reduce Interview Cycle Time with Sarah Faupel of Enterprise Mobility

    In this episode of We're Only Human, Ben Eubanks interviews Sarah from Enterprise Mobility's talent acquisition team to discuss strategies for emerging talent and improving candidate experiences. Sarah shares insights about Enterprise Mobility's internship program, onboarding processes, and an expedited hiring model to streamline the recruitment of IT talent. Sarah also emphasizes the importance of early engagement, robust training, and creating strong leadership connections for interns. The discussion also covers the benefits of quick hiring processes and methodologies for convincing stakeholders to adopt new recruiting practices. In addition, to open the episode, Ben speaks with Rocky Paap, CEO of Filtered and a partner that supports Enterprise Mobility's talent acquisition function with screened and vetted candidates. 


    Learn more about Filtered.ai

    Connect with Sarah Faupel


    1 July 2024, 8:00 am
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