- 53 minutes 51 secondsEpisode 8: Females in Hospitality
Hosts Mike Hewitt and Sarah Diehl discuss leadership, inclusion and the changing face of hospitality with three women making waves - Camille Becerra, Chef, Aleta Maxwell, Chief HR Officer of Dos Toros Taqueria, and Annie Shi, Owner of King Restaurant.
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13 November 2019, 5:22 pm - 49 minutes 37 secondsEpisode 7: Open For Business
Discussing the ins and outs of pre-opening staffing with two multi unit pros, Hiro Nishida of Plan DO See USA and Kristin Vincent of Sel Rrose
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22 May 2019, 1:50 pm - 41 minutesEpisode 6: British Invasion
Mike and Sarah dissect the main differences between the US and the UK recruitment and retention landscape with our stellar British guests.
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20 March 2019, 2:24 pm - 40 minutes 4 secondsEpisode 5: Train to Retain
Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.
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13 November 2018, 4:36 pm - 43 minutes 14 secondsEpisode 4: Staying Power
On this show, hosts Mike Hewitt and Sarah Diehl welcome Suzanne Dumaine, founder of the much-anticipated Three Owls Market, and Beatrice Stein, hospitality operations consultant. The discussion: Common employer pitfalls, and how to proactively build a team with staying power.
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11 September 2018, 8:46 pm - 50 minutes 14 secondsEpisode 3: Keep It Real
On this show, guests Lee Jacobs of legal practice Helbraun & Levy, and Dina Friedel, hospitality HR and operations expert, discuss keeping culture in the forefront in the midst of the industry's turbulent legal climate.
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15 May 2018, 7:47 pm - 53 minutes 48 secondsEpisode 2: Respect Breeds Retention
Hosts Mike Hewitt and Sarah Diehl welcome Elvira Ryder, HR Director extraordinaire, and Andrew Rigie, Executive Director of the New York City Hospitality Alliance, and discuss the rising minimum wage, and equality and empowerment in the hospitality workplace.
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29 January 2018, 11:55 pm - 47 minutes 30 secondsEpisode 1: The Three Rs
On this show, hosts Mike Hewitt and Sarah Diehl welcome guests Michael Wetherbee of Brooklyn's Alta Calidad and Jonathan Moldenhauer, HR Director of Major Food Group. The discussion: Recruitment, retention and relaxation, and what works within the world of hospitality.
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3 November 2017, 4:29 pm - More Episodes? Get the App