Help Desk Central Podcast

Brian Reyes

This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.

  • 6 minutes 47 seconds
    HDC - Introduction - Episode 001
    Introduction
    23 August 2017, 2:54 am
  • 7 minutes 15 seconds
    HDC - What Is the Help Desk? - Episode 002
    What is the Help Desk?
    23 August 2017, 2:52 am
  • 5 minutes 29 seconds
    HDC - The Ticketing System - Episode 003
    The Ticketing System
    23 August 2017, 2:48 am
  • 8 minutes 7 seconds
    HDC - Workflow Efficiency - Episode 004
    Workflow Efficiency
    23 August 2017, 2:46 am
  • 7 minutes 24 seconds
    Quick Tip Tuesday - 8/22/2017
    Quick Tip Tuesday - Updates and Upgrades
    23 August 2017, 2:43 am
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