- 6 minutes 47 secondsHDC - Introduction - Episode 001Introduction23 August 2017, 2:54 am
- 7 minutes 15 secondsHDC - What Is the Help Desk? - Episode 002What is the Help Desk?23 August 2017, 2:52 am
- 5 minutes 29 secondsHDC - The Ticketing System - Episode 003The Ticketing System23 August 2017, 2:48 am
- 8 minutes 7 secondsHDC - Workflow Efficiency - Episode 004Workflow Efficiency23 August 2017, 2:46 am
- 7 minutes 24 secondsQuick Tip Tuesday - 8/22/2017Quick Tip Tuesday - Updates and Upgrades23 August 2017, 2:43 am
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