• 55 minutes 10 seconds
    The Buzz: Data Gaps, Boeing's Comeback, & the $700B Returns Boom

    In today’s environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.In this episode of The Buzz, we unpack the growing complexity of returns, explore the gap between data and decision-making in manufacturing, and examine Boeing’s ongoing turnaround—plus a powerful conversation on leadership, execution, and empowering the frontline, welcome to The Buzz, powered by DOSS!

    Hosts Scott Luton and special guest host Ray Attiyah break down the $700B returns economy and how companies like UPS are turning reverse logistics into a competitive advantage. The conversation also dives into new data on manufacturing decision-making, and why visibility alone isn’t enough without clear action. Plus, the team explores Boeing’s slow but steady recovery and what it really takes to rebuild trust at scale. This episode delivers practical, real-world perspective on execution, leadership, and how organizations can stay resilient in uncertain times.

    Key Learnings & Takeaways:

    • Returns are a $700B opportunity, customer experience now defines brand loyalty
    • Easy, frictionless returns can drive repeat purchases and long-term loyalty
    • Manufacturing data is improving, but decision-making frameworks are lagging
    • Visibility isn’t enough, leaders need actionable insights, not just dashboards
    • Only 9% of manufacturers can identify root causes in real time, leaving many stuck in firefighting mode
    • Boeing’s recovery highlights the long road from lost trust to regained confidence
    • Execution > strategy, top organizations are doubling down on operational excellence
    • Empowered frontline teams unlock speed, clarity, and better business outcomes

    In today’s environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.

    Additional Links & Resources:


    This episode is hosted by Scott Luton and Ray Attiyah, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/the-buzz-data-gaps-boeing-comeback-returns-boom

    1 May 2026, 4:00 am
  • 52 minutes 33 seconds
    People & Performance Focused Leadership: Rodrigo Alponti with STADA Group

    Patient outcomes have become one of the most consequential responsibilities in the global pharmaceutical supply chain.

    In this episode of Supply Chain Now, Scott W. Luton is joined by guest host Régine Villain, founder of REHVEAL, and supply chain leader Rodrigo Alponti, SVP Global Supply Chain at STADA Group. With over 30 years of experience in leadership roles at multinational companies such as Sanofi and Avon, Rodrigo offers a unique perspective on the challenges and opportunities faced by today's supply chain professionals.

    Rodrigo delves into the balance between efficiency, adaptability, and human-centered leadership that is essential for success in today's complex pharmaceutical supply chain. He discusses the challenges of global supply chain resilience in the post-pandemic era, the regulatory hurdles faced, and the transformative role of AI in streamlining operations.

    This episode offers valuable insights for both seasoned and emerging supply chain professionals on leadership, strategic thinking, and empowering decision-making.

    Jump into the conversation:

    (00:00) Intro

    (01:54) Meet Rodrigo Alponti, SVP Global Supply Chain at STADA

    (05:48) P&G, Avon, Sanofi & key leadership lessons

    (10:01) Inside STADA: 3 business segments & how supply chain serves them

    (12:45) How patient safety shapes every supply chain decision

    (16:05) Current state of global pharma supply chains: complexity & geopolitics

    (20:57) Resilience pre vs. post pandemic: integration, agility & follow-through

    (29:48) Practical AI in pharma: demand planning, supply & workforce training

    (35:47) Aligning teams through continuous change: strategy to execution

    (42:45) Key takeaways, empowering people & how to connect

    Additional Links & Resources:


    This episode was hosted by Scott Luton and Régine Villain and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/people-performance-focused-leadership-stada-group-1577

    29 April 2026, 4:00 am
  • 54 minutes 1 second
    How WiseTech Is Compounding Advantages Across Global Trade

    For three decades, WiseTech Global has been quietly powering the movement of goods around the world, but the biggest transformation in the company's history may still be ahead.

    In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Zubin Appoo, Chief Executive Officer at WiseTech Global, Australia's largest ASX-listed technology firm and the world's leading logistics, supply chain, and global trade technology company. Together, they explore what it truly means to build digital infrastructure for the global supply chain, from customs brokerage and freight forwarding to the full end-to-end trade lifecycle following WiseTech's landmark acquisition of e2open.

    Zubin draws on nearly 25 years of experience, including 15 foundational years at WiseTech and seven years leading social purpose businesses, to make the case for being AI-first rather than AI-assisted. He also unpacks how decades of proprietary data, combined with large language models, are enabling WiseTech to solve problems that were previously out of reach, faster and more powerfully than ever before.

    Zubin also shares the leadership philosophy that has guided him across every role: reward success, reward failure, punish inaction. It's a mindset built for an era where the pace of change demands bold experimentation, deep problem-solving, and the courage to challenge assumptions that have gone unquestioned for years.

    Jump into the conversation:

    (00:00) Intro

    (01:56) About the enterprise unleashed series

    (06:50) Zubin's background & career journey

    (08:24) What Zubin loves most about being CEO

    (11:13) What WiseTech does for the world

    (15:18) Big opportunities for a global supply chain infrastructure company

    (20:48) WiseTech's acquisition strategy & AI-powered domain expertise

    (25:27) Embedding AI Into core workflows

    (31:43) Deploying AI at global platform scale

    (40:11) Experimentation culture: reward success, reward failure, punish inaction

    Additional Links & Resources:


    This episode was hosted by Scott Luton and Wiley Jones and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/wisetech-compounding-advantages-across-global-trade-1576

    27 April 2026, 4:00 am
  • 53 minutes 11 seconds
    The Buzz: Cargo Theft, AI Gaps, and Rising Risk

    In this episode of The Buzz, we break down rising cargo theft, global supply chain disruptions, and the growing gap in AI readiness—plus what it all means for leaders trying to stay ahead—welcome to The Buzz, powered by DOSS!

    Hosts Scott Luton and Yaseen Ahmid break down major forces shaping today’s supply chains—from geopolitical disruption in the Strait of Hormuz and its ripple effects on fuel, fertilizer, and costs, to a surprising gap in AI readiness where most employees can’t apply what they’ve learned. Joined by Danny Ramon, the conversation dives into the rapid rise of cargo theft, how increasingly sophisticated criminal networks are exploiting digital systems and documentation, and why high-demand goods are more vulnerable than ever. This episode delivers clear, real-world insight into where supply chains are most exposed right now—and what leaders must do to stay ahead.

    • Cargo theft is rising fast—with continued double-digit growth and increasing sophistication
    • Criminal networks are exploiting digital gaps, paperwork fraud, and fragmented systems
    • High-demand, easily resold goods (electronics, food, clothing) are top theft targets
    • Global disruptions (fuel, fertilizer, shipping routes) are driving widespread cost increases
    • AI training is falling short—most employees can’t apply it to real workflows
    • Visibility—not just technology—is the key to reducing supply chain risk
    • Economic pressure and global instability are accelerating both disruption and theft

    If you want to understand where supply chains are most vulnerable right now—and how to stay ahead of rising risk, disruption, and complexity—this episode is a must-listen. The leaders who prioritize visibility, adaptability, and real execution won’t just survive this environment—they’ll outperform it.

    Additional Links & Resources:


    This episode is hosted by Scott Luton and Yaseen Ahmid, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/the-buzz-cargo-theft-ai-gaps-rising-risk-1575

    24 April 2026, 4:00 am
  • 45 minutes 18 seconds
    Uncertain Times, Skittish Consumers, and the Impact on Shipping Costs

    Speed has long dominated the conversation in shipping, but today’s reality tells a different story. In a volatile and unpredictable environment, success comes down to smarter decisions, not just faster deliveries.

    In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. Together, they break down what’s really driving shipping challenges today, from fragmented consumer demand to rising costs hidden in accessory fees, packaging inefficiencies, and routing decisions rather than just carrier rate increases.

    The discussion highlights how demand has become less predictable, with promotion-driven spikes creating operational strain and forcing reactive, costly decisions. At the same time, customer expectations have shifted. Cost, reliability, visibility, and accuracy now matter more than speed, pushing companies to rethink how they design their shipping strategies.

    Lori also shares how leading teams are responding by improving visibility, aligning service levels with customer needs, and using AI to support faster, data-driven decisions. This episode offers a practical look at how organizations can reduce costs, adapt to uncertainty, and build more resilient and efficient shipping operations.

    Jump into the conversation:

    (00:00) Intro

    (07:08) State of consumer demand

    (10:07) Rising costs and volatility

    (16:02) Do customers really value speed?

    (21:34) The role of artificial intelligence in the supply chain

    (25:16) Utilizing correct data before solving other problems

    (27:51) Aligning service level with customer expectations

    (32:25) About EasyPost

    (34:21) About unboxing logistics

    (36:01) Where sustainability comes in

    (39:09) LLMs and shipping: What teams are already doing, with or without permission

    Additional Links & Resources:


    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/uncertain-times-skittish-customers-impact-shipping-costs-1574

    22 April 2026, 4:00 am
  • 54 minutes 13 seconds
    The Now Generation: Columbia University Fueling the Top Talent Pipeline

    Most people don’t think about supply chain until something goes wrong. But behind the scenes, it drives everything from sustainability progress to whether products even make it to your door.

    In this episode of Supply Chain Now and ongoing Now Generation series, Scott W. Luton is joined by Professor Catarina Carvalho, faculty member at Columbia University and Associate Principal at Arup, alongside Briana Stregiel from Columbia Business School, Curran Murphy, Distribution Planning Manager at Louis Vuitton, and Ingrid Eck, Graduate Student, M.S. in Sustainability Management at Columbia University. Together, they share how the next wave of supply chain leaders is already tackling complex challenges across sustainability, data, and global operations.

    The conversation highlights how diverse backgrounds, from luxury fashion and food systems to natural gas trading, help students bridge classroom learning to real global challenges. Topics such as decarbonization, scope 3 emissions, climate risk, and cross-functional collaboration take center stage as each guest shares what drives them most. Their perspectives reveal a generation that is not only career-focused but deeply motivated to create meaningful change.

    Catarina also shares insights into how Columbia's program intentionally develops well-rounded leaders by bridging academic rigor with hands-on, real-world practitioner expertise. This episode offers a glimpse of how the next generation is approaching the supply chain with curiosity, adaptability, and a strong sense of purpose.

    Jump into the conversation:

    (00:00) Intro

    (02:05) Meet the panel: Professor Catarina Carvalho and students

    (06:26) Student backgrounds, studies, and personal hobbies

    (18:30) What each guest loves most about the global supply chain

    (27:06) What will define the best supply chain leaders in 5 years

    (27:17) Briana: Transparency and closing the Scope 3 emissions gap

    (29:34) Catarina: Supply chain accounts for 94% of your emissions

    (37:30) The Columbia University student experience

    (52:37) Wise organization, closing thoughts, and how to connect

    Additional Links & Resources:


    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/now-generation-columbia-university-fueling-top-talent-pipeline-1573

    20 April 2026, 4:00 am
  • 43 minutes 37 seconds
    The Buzz: From Data to Decisions—Why Execution Wins in Today’s Supply Chain

    In this episode of The Buzz, we unpack the latest manufacturing signals, leadership priorities, and the growing impact of AI—plus a candid look at corporate jargon and why clarity matters more than ever—welcome to The Buzz, powered by DOSS!

    Hosts Scott Luton and Billy Ray Taylor dive into March manufacturing data showing modest growth and improving job trends, while also highlighting ongoing cost pressures and global disruptions. From there, the conversation shifts to what’s really on the minds of business leaders today—uncertainty, decision-making challenges, and the widening gap between strategy and execution. This episode delivers practical, real-world perspectives on how organizations can move forward with confidence.

    Key Learnings & Takeaways:

    • Manufacturing momentum is steady—but fragile with growth signals tempered by inflation and disruption
    • Today’s labor market = “low hire, low fire” driven by uncertainty and hesitation
    • AI isn’t transforming your business—it’s exposing it (data gaps, inefficiencies, misalignment)
    • Execution beats strategy—most companies don’t fail from bad plans, but poor follow-through
    • KPIs vs. KPAs—why actions (not just metrics) drive real performance
    • Corporate jargon can damage performance by masking clarity and weakening decision-making
    • Great leadership = clarity, standards, and accountability, not buzzwords

    Bottom line: In today’s complex environment, leaders who prioritize execution, clarity, and honest communication will separate themselves from the pack—and drive real results.

    Additional Links & Resources:


    This episode is hosted by Scott Luton and Billy Ray Taylor and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-from-data-decisions-why-execution-wins-todays-supply-chain-1572

    17 April 2026, 4:00 am
  • 46 minutes 48 seconds
    From Cost Center to Control Tower: Modern Warehouse Tech

    Warehouses have become one of the most important battlegrounds in modern supply chain.

    In this episode of Supply Chain Now, Scott W. Luton is joined by industry leaders Lance Olmsted, Chief Revenue Officer at IFS, and Patrick Maley, Chief Revenue Officer at IFS Softeon, to explore why warehouse execution now plays a much bigger strategic role across the business. As customer expectations rise and supply chains face more pressure to move faster, they explain how companies are rethinking the warehouse as a source of speed, flexibility, and competitive advantage.

    The conversation covers how real-time visibility, modern warehouse systems, and industrial AI can help teams make better decisions, respond faster to disruptions, and close the gap between planning and execution. Lance and Patrick also share their perspective on where warehouse operations are headed next and why adaptability will be critical moving forward.

    Jump into the conversation:

    (00:00) Intro

    (03:54) IFS acquires Softeon: what happened

    (07:34) Why warehouses became a strategic lever

    (09:31) Biggest pressures: AI adoption & tariffs

    (18:22) Closing the gap between planning and execution

    (20:36) Real-time visibility and faster decision-making

    (22:30) Industrial AI defined & applied in warehouses

    (29:05) Real-world operational improvements & customer examples

    (37:10) The warehouse of the next 3–5 years

    Additional Links & Resources:


    15 April 2026, 4:00 am
  • 44 minutes 25 seconds
    From Purchase Orders to Predictive Control: How Early PO Visibility Prevents Costly Supply Chain Surprises

    Early purchase order visibility can be the difference between staying ahead of disruption and scrambling to catch up.

    In this episode, Mike Wiggins, Senior Vice President of Solution Design and Deployment, and Nayeli Valladares, Vice President of Solution Design and Deployment at DP World, discuss why early purchase order visibility matters more than ever as supply chains face disruption, sourcing shifts, and greater complexity. They explain how purchase orders can give teams an earlier read on demand, risk, and pressure across suppliers, carriers, brokers, and internal teams, leading to better forecasting and smarter planning around inventory, capacity, and transportation.

    They also explore how companies are using technology and closer coordination to make faster, more informed decisions. From tariff-driven sourcing changes and seasonal demand swings to stockout risk and communication gaps, Mike and Nayeli show how stronger visibility helps teams act sooner, reduce surprises, and build more resilient operations.

    Jump into the conversation:

    (00:00) Intro

    (02:23) Meet the DP World leaders

    (07:30) Why purchase orders matter more now

    (11:46) How early visibility creates an advantage

    (14:09) Why PO data is really a demand signal

    (16:51) Turning visibility into smarter control

    (18:56) Using KPIs and alerts to act sooner

    (20:25) How visibility helps prevent late orders

    (21:45) Why stronger PO collaboration matters

    (22:47) Aligning stakeholders from the start

    (29:43) The case for partner visibility

    (33:31) Where automation meets human judgment

    Additional Links & Resources:


    This episode was hosted by Scott Luton and Mary Kate Love and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/from-purchase-orders-predictive-control-early-PO-visibility-prevents-costly-supply-chain-surprises-1570

    13 April 2026, 4:00 am
  • 54 minutes 2 seconds
    The Buzz: Retail Signals, Supply Chain Stories & Georgia on the Rise

    In this episode of Supply Chain Now, we break down the latest retail sales signals, explore the growing importance of supply chain storytelling, and spotlight the powerful role Georgia plays in global logistics. From shifting consumer behavior to automation trends and industry events, this episode is packed with insights that matter right now. Welcome to The Buzz, powered by DOSS!

    Hosts Scott Luton and Mary Kate Love dive into early March retail data, highlighting cautious consumer spending patterns and what they signal for the months ahead. The conversation also explores the newly released documentary The Chain: How the World Works, which brings supply chain complexity to life for a broader audience. Plus, special guest Sandy Lake from the Georgia Center of Innovation shares key trends driving logistics growth, including automation, trade policy shifts, and infrastructure investments across the state.

    Key Learnings & Takeaways:

    • Retail trends show resilience—but with more selective, value-driven spending
    • Rising energy costs and uncertainty continue to shape supply chain strategy
    • Automation and AI are accelerating transformation across logistics networks
    • Georgia continues to emerge as a critical U.S. logistics and supply chain hub
    • The Chain documentary highlights the real-world impact of supply chains
    • Resilience and predictability are becoming essential—not optional—for leaders

    As uncertainty persists across global markets, supply chain leaders must double down on resilience, visibility, and adaptability. This episode reinforces why staying informed—and agile—is more important than ever.

    Additional Links & Resources:


    This episode is hosted by Scott Luton and Mary Kate Love and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-retail-signals-supply-chain-stories-georgia-rise-1569

    10 April 2026, 4:00 am
  • 1 hour 6 minutes
    The Now Generation: The Future of Supply Chain is Orange

    What are future supply chain leaders paying attention to right now?

    In this episode of Supply Chain Now, Scott Luton is joined by Julie Niederhoff, Associate Professor of Supply Chain Management and Department Chair of Marketing, Retail and Supply Chain Management at Syracuse University, alongside standout students Odette Sherk, Katherine Foley, Makayla Amatuegwu, and David Patterson. Together, they explore how today’s students are discovering supply chain as a dynamic career path that blends strategy, sustainability, and real-world problem solving.

    The conversation highlights how hands-on experiences, from study abroad programs to industry internships, are helping students connect classroom learning to global challenges. Topics like sustainability transparency, rail transportation, globalization shifts, and ethical sourcing take center stage as each student shares what excites them most about the industry. Their perspectives reveal a generation that is not only career-focused but deeply motivated to create meaningful change.

    Julie also shares insights into how Syracuse’s program develops well-rounded leaders by combining academic rigor with experiential learning. This episode offers a glimpse of how the next generation is approaching the field of supply chain with curiosity, adaptability, and a strong sense of purpose.

    Jump into the conversation:

    (00:00) Intro

    (01:42) Syracuse supply chain program overview

    (02:21) Meet the student panel and professor

    (06:31) Student backgrounds and personal interests

    (34:33) Sustainability challenges in mining

    (36:35) Interest in healthcare distribution and logistics

    (39:51) Career goals in consulting and sustainability

    (41:46) Procurement, fashion, and ethical sourcing

    (45:50) Program impact and student experiences

    Additional Links & Resources:


    This episode was hosted by Scott Luton and produced by Trisha Codes, Joshua Miranda, and Amanda Luton. For additional information, please visit the dedicated show page at: https://supplychainnow.com/now-generation-future-supply-chain-orange-1568

    8 April 2026, 4:00 am
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