• 1 hour 4 minutes
    What Global Supply Chain Can Learn from the Fintech World

    AI adoption is not really a technology question. It's a trust question, and trust levels shift dramatically depending on where a company operates and who its customers are.

    In this episode of Supply Chain Now, Scott Luton and co-host Bill Huber, retired VP CFO at VELUX, speak with Theodora Lau, founder of Unconventional Ventures, about trust and AI adoption, open banking and data interoperability, fragmented data versus bad data, workforce retraining, and the lessons global supply chains can borrow from fintech.

    Theo explains how to tell healthy friction from harmful friction, treat fragmented data differently from bad data, judge AI initiatives by outcomes instead of token usage, and build systems that keep people, not service providers, in control of their own data.

     

    Jump into the conversation:

    (00:00) Introduction

    (09:41) Theo Lau's path from telecom to fintech innovation

    (17:35) Why trust, not technology, drives AI adoption

    (20:17) What GDPR and the EU AI Act reveal about governance and trust

    (28:04) Lessons supply chain can borrow from open banking and fintech

    (38:27) What separates real AI transformation from bolting AI onto broken processes

    (43:13) The difference between fragmented data and bad data

    (54:16) A JD Power stat reshaping how consumers ask financial questions

     

    Additional Links & Resources:

     

    This episode was hosted by Scott Luton and Bill Huber, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/what-global-supply-chain-can-learn-from-fintech-world-1630

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    2 September 2026, 4:00 am
  • 29 minutes 47 seconds
    Vin Vashishta on AI Agents, Semantic Layers & CIO Leadership

    An AI agent can finish a task and still violate the rules that matter most. In supply chain, that gap can affect cost limits, approved suppliers, compliance requirements, safety protocols, and escalation paths.

    In this episode of Supply Chain Now, Scott W. Luton speaks with Vin Vashishta, CEO and AI strategist at V-Squared, about intent contracts, audit trails, workflow reorchestration, tokenomics, semantic layers, and evidence-based AI strategy.

    Vin explains how to evaluate AI by the value it creates, budget for recurring usage costs, work with imperfect information, and require consultants to connect every recommendation to evidence, risk, mitigation, and business-specific ROI.

    Jump into the conversation:

    (00:00) Introduction
    (05:38) Intent contracts and their role in AI agent management
    (08:38) The need for AI audit trails in supply chain
    (11:10) CIO considerations for managing AI demand at scale
    (14:21) Gaps in workflow reorchestration and value quantification
    (17:00) Lessons from the semantic layer meme on imperfect data
    (19:36) The outcomes an AI strategy should deliver for a specific business
    (25:03) AI training programs generating the strongest market response
    (26:49) Ways to follow Vin and learn more

    Additional Links & Resources:

    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-agents-semantic-layers-cio-leadership-1629

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    31 August 2026, 4:00 am
  • 56 minutes 18 seconds
    The Buzz: Decision Velocity, AI Agents, and The Future of Supply Chain Planning

    On this episode of The Buzz, powered by Toyota Automated Logistics, hosts Scott Luton and Karin Bursa welcome Philip Vervloesem, Chief Commercial and Markets Officer at OMP, for a wide-ranging conversation on the forces reshaping global supply chains. From extreme weather and transportation disruptions to China's rapidly expanding automotive industry, the team explores today's biggest supply chain headlines before diving into AI, decision velocity, always-on planning, and the evolving role of supply chain professionals.

    Supply chain leaders have more data, technology, and intelligence at their fingertips than ever before, but the real competitive advantage comes from turning those insights into the right decisions faster. Scott, Karin, and Philip examine how organizations can use scenario planning, external market signals, AI agents, and connected decision-making to respond more effectively to disruption and uncertainty. They also explore why successful AI adoption isn't simply about automation or replacing people. Instead, the future belongs to organizations that combine intelligent technology with human judgment, collaboration, trust, and business context.

    Key Takeaways

    • Resilience happens before disruption. Scenario planning and decision intelligence give organizations more options while there is still time to act.
    • External signals matter. Weather, climate patterns, market conditions, and other syndicated data can help companies anticipate disruptions and continuously refine supply chain plans.
    • Decision velocity is becoming a competitive advantage. Leading organizations aren't simply collecting more data—they're connecting data to decisions and executing those decisions across the enterprise faster.
    • Agentic AI's greatest opportunity is augmentation. AI agents can identify issues, evaluate scenarios, coordinate information, and recommend actions, while people provide judgment, context, governance, and leadership.
    • Always-on planning is changing traditional planning cycles. Planning isn't disappearing, but waiting for weekly or monthly cycles to respond to change increasingly will.
    • The planner of the future needs strong human skills. Business knowledge, communication, influence, collaboration, storytelling, and the ability to navigate trade-offs will become even more valuable as technology advances.

    The future of supply chain planning isn't simply about moving faster—it's about making better decisions with greater confidence. As AI, intelligent planning platforms, and always-on capabilities continue to evolve, successful organizations will be those that connect technology with human expertise and turn complexity into action. Tune in to hear how leaders can prepare now for a more adaptive, resilient, and decision-driven supply chain.

    Additional Links & Resources: 

    This episode was hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit the dedicated episode page at: https://supplychainnow.com/buzz-decision-velocity-ai-agents-future-supply-chain-planning-1628

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    28 August 2026, 4:00 am
  • 54 minutes 30 seconds
    Analysis of the Q2 2026 U.S. Bank Freight Payment Index

    Soft freight demand would normally suggest plenty of available trucking capacity. Q2 2026 told a different story.
     

    In this episode of Supply Chain Now, Scott W. Luton is joined by Karin Bursa, Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Dr. Jason Miller, Eli Broad Endowed Professor of Supply Chain Management at Michigan State University, to unpack the latest U.S. Bank Freight Payment Index. They examine why shipments remained subdued while shipper spending climbed sharply, including a nearly 28% year-over-year national increase in spending.
     

    The conversation covers regional freight conditions, tightening capacity, housing weakness, import activity, fuel costs, and the surge in physical infrastructure supporting AI and data centers. Bobby and Jason also share what supply chain leaders should watch as the market moves through the second half of 2026.
     

    Jump into the conversation:

    (00:00) Intro
    (06:51) The central theme of the Q2 2026 Freight Payment Index

    (09:29) How the Freight Payment Index works

    (11:29) National freight market outlook

    (16:40) West region: Strongest annual growth

    (20:49) Southwest: The largest volume-spending disconnect

    (23:59) Midwest: Data centers offset softer freight demand

    (27:18) Housing market headwinds

    (30:10) Northeast: Flat volume and rising spending

    (33:41) Southeast: Data centers drive freight growth

    (37:14) AI’s rapidly expanding physical supply chain

    (44:42) Freight market predictions for the months ahead

    (48:55) Where to find the Freight Payment Index

    (50:34) Karin’s biggest takeaway for supply chain leaders
     

    Additional Links & Resources:

    This episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-q2-2026-us-bank-freight-payment-index-1627

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    26 August 2026, 4:00 am
  • 52 minutes 4 seconds
    Enterprise Unleashed: The Biggest Lessons from 2026 So Far

    AI adoption in supply chain is moving from curiosity to business-critical execution. The companies pulling ahead are not chasing shiny tools. They are finding root causes, cleaning up messy data, and using technology to reduce wasted time across procurement, planning, inventory, and fulfillment.
     

    In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa speak with Wiley Jones, co-founder and CEO of DOSS, about the Enterprise Unleashed series and what leaders should take from the first several conversations. Wiley shares why culture, clarity, and leadership ownership are central to successful AI programs.
     

    The conversation also covers touchless procurement, master data, decision support, workflow redesign, and why the best companies are willing to question how work gets done.
     

    Jump into the conversation:

    (00:00) Intro

    (03:52) Favorite outdoor adventures

    (06:36) How the enterprise landscape is changing

    (09:54) From AI curiosity to AI of consequence

    (11:51) Solve root causes, not symptoms

    (15:16) Major AI developments in supply chain

    (20:39) Lessons from Enterprise Unleashed

    (21:44) Putting people and culture first

    (25:16) Leadership’s role in transformation

    (28:28) Defining success and increasing decision velocity

    (32:07) What to do when leadership doesn’t embrace AI

    (34:14) What the most innovative companies do differently

    (37:48) Challenging legacy processes and assumptions

    (40:56) Doss and the impact of touchless procurement

    (44:39) Using AI to drive growth

    (46:00) The future of the AI-native enterprise
     

    Additional Links & Resources:

    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/enterprise-unleashed-biggest-lessons-2026-1626

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    24 August 2026, 4:00 am
  • 54 minutes 44 seconds
    The Buzz: Fixing Supply Chain Performance in the AI Era

    The Buzz, powered by Toyota Automated Logistics, is back with another timely look at the news and trends shaping global supply chain. In this episode, host Scott Luton is joined by Paul J. Noble and special guest Lora Cecere, founder of Supply Chain Insights, for a wide-ranging conversation on agentic AI, supply chain fraud, manufacturing, forecasting, lead times, and why decades of technology investment still haven’t delivered better results for many organizations.

    From the growing role of AI agents in commerce to the increasing sophistication of supply chain fraud, this episode tackles some of the biggest challenges and opportunities facing supply chain leaders today. Scott, Paul, and Lora explore why trust and data verification will become even more critical in an agentic world, what current manufacturing data really tells us about the economy, and why organizations need to rethink long-standing approaches to forecasting and inventory management.

    Lora also challenges the industry to move beyond so-called “best practices” that may actually be outdated historical practices. The conversation digs into the importance of dynamic lead-time data, predictive analytics, balanced scorecards, and cross-functional decision-making and asks a critical question: If supply chain technology has advanced so dramatically, why are so many supply chains still underperforming?

    Additional Links & Resources:

    This episode was hosted by Scott Luton and Paul Noble, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/buzz-fixing-supply-chain-performance-ai-era-1625

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    21 August 2026, 4:00 am
  • 43 minutes 13 seconds
    The Lightning Round Returns: Mike Griswold's Take on 9 Key Questions

    How will AI reshape supply chain teams, technology investments, and the future workforce?

    In this episode of Supply Chain Now, Scott W. Luton is joined by Mike Griswold, Vice President Analyst at Gartner, for another conversation in the Supply Chain Today and Tomorrow series.

    Mike shares his perspective on AI strategy, supply chain technology, inventory management, and the decisions leaders must consider as business expectations continue to change.

    The conversation explores why organizations should be careful about replacing entry-level roles with AI, how supply chain teams can balance technology with human expertise, and what future leaders need to learn about data, decision-making, and operational excellence.

    Listeners will learn how to think differently about AI adoption, why high-tech companies offer valuable lessons for supply chain teams, and what skills may define supply chain leadership in the years ahead. 

    Jump into the conversation:

    (00:00) Introduction

    (08:36) Why more data does not always create better decisions

    (09:48) The future of just-in-time inventory strategies

    (11:31) Building alignment across business, supply chain, and AI strategy

    (15:36) Supply chain technologies worth investing in

    (18:31) Mike’s supply chain hot take on AI and workforce changes

    (24:44) What supply chain can learn from high-tech companies

    (28:10) The moments that shape supply chain transformation

    (31:31) What future supply chain leaders will study in 2050

    (33:34) How supply chain education programs need to evolve
     

    Additional Links & Resources:

    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/lightning-round-returns-9-key-questions-1624

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    19 August 2026, 4:00 am
  • 53 minutes 37 seconds
    How To Choose The Right Supply Chain Consultant

    How is the consulting industry changing as technology, AI, and new buyer expectations reshape the market?

    In this episode of Supply Chain Now, Scott W. Luton speaks with Amber Salley, Founder and Managing Director of the Amber Salley Advisory Group, about the changing consulting landscape and what supply chain leaders should consider when hiring outside expertise.

    With experience as a practitioner at IBM, consultant at Booz & Company and Accenture, Gartner analyst, and vendor executive, Amber shares her perspective on why traditional consulting models are under pressure, how AI is accelerating existing changes, and why specialization matters more than ever.

    Listeners will learn why companies are moving toward smaller technology investments, faster results, and decision-focused advisory support. Amber also discusses how consulting firms must adapt, the future of outcomes-based pricing, and why organizations should evaluate partners based on their ability to deliver measurable value quickly.

    Jump into the conversation:

    (00:00) Intro
    (02:19) Meet Amber Salley
    (03:14) How Amber Salley’s career shaped her consulting perspective
    (08:47) Why specialized supply chain expertise matters
    (16:16) What is changing in the consulting model?
    (23:16) Why buyers are moving toward faster technology wins
    (28:39) How consulting firms must rethink software partnerships
    (33:08) Can outcomes-based pricing become the future of consulting?
    (36:36) What should SMB operators ask before hiring consultants?
    (43:12) Why companies should avoid layering AI onto outdated foundations
    (49:53) Where to connect with Amber Salley

    Additional Links & Resources:

     

    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-choose-right-supply-chain-consultant-1623

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    17 August 2026, 4:00 am
  • 50 minutes 55 seconds
    The Buzz: AI, Copper, Drone Delivery, and the Future of Supply Chain Leadership

    From shifting commodity markets and explosive data center growth to drone delivery and AI-enabled workplaces, supply chain leaders are navigating change from every direction.

    In this episode of The Buzz, powered by Toyota Automated Logistics, Scott Luton and Dr. Rod Thomas are joined by Hans Kremer, partner and co-founder of Inchange, to unpack the latest supply chain headlines and explore what professionals and organizations need to thrive in a rapidly evolving business environment.

    The discussion shifts to professional development, where Hans shares why companies need to stop training in silos and create more cross-functional learning experiences. The group also explores lifelong learning, the value of hands-on operational experience, and why AI should be viewed as a capability multiplier, not simply a tool for cutting costs or increasing efficiency. They close with powerful insights on leadership, trust, empathy, and creating environments where people can succeed.

    Key Takeaways:

    • Successful change starts with the people doing the work. Find true advocates early, listen carefully to resistance, communicate the “why” repeatedly, and give teams the time and resources needed to implement change.
    • Supply chain has become a strategic differentiator. Competition increasingly happens between entire supply chain ecosystems, not simply individual companies.
    • Tomorrow’s supply chain professionals need more than technical expertise. Strategic inquiry, discernment, judgment, adaptability, communication, and influence will become increasingly important as AI expands access to technical capabilities.
    • Copper and other critical resources could become major constraints on AI and electrification growth. Data centers, infrastructure investment, geopolitics, tariffs, and limited natural resources are creating complex global supply challenges.
    • Professional development needs to become cross-functional. Giving employees opportunities to experience sales, operations, supply chain, finance, and other perspectives can help break down silos and improve organizational performance.
    • AI should make people more capable, not simply more efficient. Organizations that use AI only to automate existing tasks may miss its greater potential to enable employees to solve problems and perform work they could not previously do.
    • Leadership is about enabling the success of others. Strong leaders remove obstacles, protect their teams, model the right behaviors, build mutual trust, and create an environment people want to follow.

    This episode brings together timely supply chain news with practical lessons on leadership, learning, technology, and organizational performance. Whether you’re preparing your workforce for AI, navigating major market shifts, developing the next generation of supply chain talent, or simply trying to become a stronger leader, Hans, Rod, and Scott offer actionable perspectives you can put to work right away.

     

    Additional Links and Resources:

    This episode was hosted by Scott Luton and Rod Thomas, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-copper-drone-delivery-future-supply-chain-leadership-1622 

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    14 August 2026, 4:00 am
  • 59 minutes 16 seconds
    Public Health Supply Chains Need Redesign: Bigger Band-Aids Will Not Work

    A missed delivery in a public health supply chain is never just a logistics problem. It can mean a child misses a vaccine, a patient goes without treatment, or an entire community loses trust in its healthcare system.

    In this episode of Supply Chain Now, Scott W. Luton welcomes Don Hicks, CEO of Optilogic, and Taylor Wilkerson, Executive Director of Design for Life, for a powerful conversation about using supply chain design to help more people access essential medicines. Don and Taylor explain why many public health supply chains face the same complexity as the world’s largest commercial networks, but must operate with far fewer resources, limited infrastructure, and consequences measured in human lives rather than profit. Taylor shares how outdated systems, manual processes, and limited visibility can prevent medicine from reaching the communities that need it most, while Don explains why managing the existing network is not enough. Meaningful progress requires redesigning the system itself.

    The conversation explores why resilient supply chains must be built before a crisis hits. Taylor explains how better data, flexible networks, and stronger design can help healthcare systems respond to outbreaks and demand surges. He also shows how a single stockout can lead to missed care, greater health risks, and lost trust. The medicine may cost pennies. The real challenge is getting it to the right people at the right time.

    Don and Taylor also talk about how AI can make advanced supply chain tools more accessible. Local health leaders could ask questions in plain language, test scenarios, and make faster decisions without relying on outside consultants. By putting planning and optimization tools in the hands of the people closest to the problem, Design for Life aims to improve healthcare access and save lives.

    Jump into the conversation:

    (00:00) Intro

    (02:31) Meet Don Hicks and Taylor Wilkerson

    (07:25) Taylor’s path into public health supply chains

    (09:27) Don’s experience with global healthcare delivery

    (13:06) The mission behind Design for Life

    (17:57) Why resilient supply chains must come before crisis

    (20:04) How public healthcare networks really operate

    (22:02) Why managing the current system is not enough

    (24:23) Turning supply chain studies into action

    (27:48) Two forces reshaping global health supply chains

    (30:17) How AI can democratize supply chain design

    (33:15) The human cost of medicine stockouts

    (37:46) Making advanced planning tools easier to use

    (40:38) Why the best user interface may be none

    (44:40) Empowering local experts to make decisions

    (48:42) How to support Design for Life

    (51:13) Finding purpose through supply chain work

    Additional Links & Resources:

    This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/public-health-supply-chain-redesign-bigger-band-aids-will-not-work-1621

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


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    12 August 2026, 4:00 am
  • 1 hour 9 minutes
    The Apparel P&L Has Broken: Tariffs Just Exposed What Was Already Failing

    Most apparel companies don't have a demand problem. They have a lead time problem.

    In this episode of Supply Chain Now, hosts Scott W. Luton and Scot Case welcome Maithili Shenoy, Founder and CEO of La Naia Collective, for a frank, frameworks-forward look at why the global apparel operating model is cracking under its own weight and what it would actually take to rebuild it. From the Multifiber Agreement's unraveling in 2005 to the speed at which TikTok now dictates what sells, Maithili draws a clear line between the world the industry was built for and the one it's operating in today. She breaks down why long lead times convert forecast error into stranded inventory, how the markdown machine erodes billions in gross margin dollars annually, and why the financial damage runs deeper than most balance sheets reveal. Scot adds a sustainability lens that sharpens the conversation, connecting the landfills of Ghana's Kantamanto Market to the same structural misalignments driving poor financial returns.

    The conversation builds into Maithili's 4S architecture: Strategize, Segment, Structure, Sustain, and the regenerative loop that ties them together. Real-world examples ground every layer: Inditex running 57.8% gross margins with inventory costs half the industry average, Abercrombie & Fitch going from 1% to 15% operating margins by abandoning markdown dependency, and why companies still anchored to gross margin rate alone are running out of runway. If you're trying to understand why so many smart people keep making decisions that produce irrational collective outcomes and what a better model actually looks like, this conversation earns its time.

    Jump into the conversation:

    (00:00) Intro

    (02:19) Meet Maithili Shenoy

    (03:47) From classical dance to global supply chains

    (06:28) Career experiences that shaped her perspective

    (09:23) The hidden cost of apparel overproduction

    (13:06) Why today's apparel operating model is broken

    (14:23) How globalization changed fashion supply chains

    (19:56) Why costs keep rising across the industry

    (21:30) The biggest flaws in the current operating model

    (23:55) Four ways the current model destroys value

    (29:14) Introducing the 4S architecture

    (30:10) Strategize with the right business metrics

    (33:09) Segment products by demand and speed

    (37:50) Align incentives with business outcomes

    (40:41) Building a model that can adapt over time

    (45:02) The metrics every apparel leader should track

    (49:57) What Zara, Abercrombie, and Ralph Lauren do differently

    (55:47) Why apparel returns are becoming more expensive

    (01:01:06) Predictions for the future of apparel retail

    Additional Links & Resources:

    This episode was hosted by Scott Luton and Scot Case, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/appareal-pandl-broken-tariffs-just-exposed-what-already-failing-1620

    The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

    For licensing inquiries or permissions, please contact us at [email protected]

    © 2026 Supply Chain Now. All rights reserved.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    10 August 2026, 4:00 am
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