Listen, learn and accelerate your success by listening to Colorado’s top entrepreneurs and thought leaders. Each episode uncovers the intricate story of business success, what was done, challenges overcome, and specific steps you can implement to take action now. Featuring business leaders and experts from Colorado. Business Leaders Podcast is designed to function as your digital mentor so you can build the business you want so you can live the life you dream about. This is not just another business podcast, it features business leaders from your community that operate, overcome, and succeed in Colorado.
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Our guest is Cameron Kolb. He's the Senior Broker at Raincatcher. Cameron, welcome to the show. Thanks for taking the time. Tell us a little bit about your background and bring us up on where you are now. I started my professional career at Northwestern Mutual doing financial planning. We initially started with insurance and worked in the niche of business owners because we thought that was a good need there. As we expanded the team investments or more licenses they got, I started to specialize in exit planning. I worked with a lot of physicians and business owners. I did that for about six years and then, the debt in the family caused me to have to rethink things then, ultimately decided that based on what I've experienced with all these business owners and how difficult of a time they've had trying to sell their business, I thought there might be some opportunity to help essentially do business brokerage. My path after that was that I went out on my own, learned how to do business brokering, did it on my own for about five years and then was asked to join Raincatcher back in May 2021, which has just been great. I essentially went from being a solo practitioner to doing everything that there is to do with now. Now, I get to focus on what I'm great at, which is bringing buyers and sellers to the table and getting deals done. I think about the compare and contrast between the team approach to a business sale versus the sole practitioner approach to bring it to a sale. What it reminds me of is the difference between having a job and a business. For the sole practitioner, they might've been expertise that you didn't have, it might be franchising or one type of specialist event, whereas at RainCatcher, you have a depth of field. [bctt tweet="Continue learning. When you start working with people, you will realize that there’s a lot you don’t know yet." username=""] I thought I was smart then I started working with some smart people and realized there's a lot that I didn't even know I didn't know. It'll bring 4 or 5 months together on a deal we're working in. It's just made a huge difference in the execution and the progress that I've made as a business professional. I feel that one of the lots about what you can do to add a lot more value than I’m previously doing....---
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Angus Fletcher, thank you so much for taking the time to be on the show. Thanks for inviting me. I'm honored and excited. In the pre-interview here, I was doing homework. The more homework I did, the more I knew I was lacking. I talked to another good friend of yours, Ken Long. He had some input too and he says, "Maybe he has this." We will narrow down the discussion as to how it might apply to the business community and narrative. What I was fascinated with is you have literature and neuroscience. It's like chicken and egg. Which one came first? I started in neuroscience and that continues to be the bedrock of everything that I do as a young neuroscience researcher. I was in the lab where, like every other lab in America, everyone thought the brain was a computer. They thought that the brain is operated by taking on data, storing it into memory, and then processing that data to make decisions logically and that the brain program has this thing called emotion. That was how everyone was working on the brain. I started to notice the human brain didn't work as a computer at all. First of all, human brains are much worse at doing logic than most computers. Human brains can't take on the same amount of data. Even when we do, we are much more irregular in how we process it. Humans are a lot smarter than computers in certain situations. Humans are much better at low-data decision-making. We are much better at figuring out what to do when there's not a lot of information. That's a situation where AI goes completely haywire. Humans are also better at being creative. Even though AI can be better at predicting the future, humans can be better at making the future and making it in ways that AI can't...---
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Thank you so much for being on the show. It has been a long time. The last time we talked was in February of 2018 on one of the episodes of the show. You have been hitting it out of the park. You have amazing five-star reviews counting over 200. What is it that you offer to your customers? What is it that you do? For the readers, I'm glad to be back on the show. We are a recruiting firm and what we're here to talk about is our recruiting business. If it wasn't for you, I don't think Riderflex Podcast that we would do would not exist if it wasn’t for you because you gave us that suggestion way back a long time ago. I always think to myself, “The podcast we have would not exist without Bob.” Thank you for the mentoring and advice you gave us way back then. You have a wonderful show and all the guests that you have had on. I try to mimic that a little bit and follow your lead, especially early on when I was first getting started. Thank you for the advice and the relationship that we have. With Bob Roark is appreciated. For the readers, Riderflex is a generalist boutique recruiting firm for all industries and functions nationwide from C-level to associates. We are having great success building the company. Scott and I started it in late 2016. We both came from executive backgrounds. I was an operations guy and Scott was a sales guy. We had met each other working at a horticulture outfit. We bonded and had a lot of similarities. We enjoyed being around each other so we stayed in touch. I called him and said, “I want to turn Riderflex into a recruiting firm.” He's like, “There are 20,000 recruiters. Why do we want to do that?” I said, “Most of them suck. We can do a lot better.” I’ve got some ideas on how to do it the right way because I had dealt with and hired recruiters, and recruiters had worked for me...---
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Gary Wofford, thank you so much for taking your time to be a guest on the show. Welcome. Thank you, Bob. I'm glad to be here with you. I have been looking forward to this. You started talking about your experience in the franchise space. It seems like there isn't anything you haven't done. If you would tell us a little bit about how you got here. I have been reflecting on my background and experiences. I do cover a lot of bases. I first was on the corporate side of the franchising world. It was with a company based down in Dallas that decided to franchise all of their company-owned restaurants. That was Bonanza International. I was VP of Operations over about 250 stores. They allowed me to become a franchise owner as a little bit of a stay bonus. My franchise fee was waived and I was able to pick 1 of 2 or 3 stores that would be mine. That's when I first got involved in the ownership side of franchising. It was a wonderful experience. I was able to develop two additional Bonanza Family Steakhouses as a franchise owner in North Texas and Southern Oklahoma. I go back to that as a grassroots learning experience because with the adage, “You learn where the buck stops.” When it's snowing outside, you got a payroll on Monday and the business is down, you learn what you have to do as a business owner to take care of that. From that very early beginning, I started gaining a strong appreciation for business owners, knowing their world and what they were faced with on a day-to-day basis. That later led to an opportunity to sell those stores to a larger franchise owner after about 6 or 7 years because the town that I was in built another highway. The cows cut the traffic patterns down quite a bit. I could see the handwriting on the wall that it was time to consider moving on to something else. I did sell those three locations to another franchise owner and that system. I got affiliated with another franchise as the operating partner back in the Dallas-Fort Worth area of Luther's BBQ. We built over 6 or 10 years of AAA locations. This was back in the day. We were selling barbecue sandwiches for $1.99 but we had $2 million on average with a lot of drive-throughs, takeouts and catering. Each of these restaurants would sit 200 people. We were very successful in the...---
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Our guest is Mark Woodbury. He's a Managing Director of Raincatcher. Mark, welcome to the show. I appreciate you having me on. I appreciate your time. Tell us a bit of you and what got you from there to here? My background was in finance and I have worked in finance as my first job out of school. I always had an itch for a little bit more independence and less rigidity than I had. Since this is my first job, there is supposed to be some rigidity and you have to earn your stripes a little bit. I learned a ton. I liked what I was doing but I had an itch towards self-employment. They say, “Necessity is the mother of invention,” meaning if you want to start a business and you don't have any money, you better figure out how to start a business with no money. For me, that was learning the digital space. It was a very low barrier to entry to do business online, to build websites as a service. At that point, start a website, get into eCommerce with very low customer acquisition costs. That's what I did. I dabbled around online and figured things out the hard way. Initially, I taught myself a lot of hard lessons. I stumbled and fell many times but this was nights and weekends for a while and I ended up having some success. I was at the right place and at the right time. That was an easier time to get into eCommerce. It's much more competitive now. There are a lot of software that has decreased the barrier to entry even further. There are probably 10, 20 times as many merchants online competing for the same ad space as when I’ve got into it. I’ve got in and got my feet wet into self-employment. I learned the hard way about keeping your books and quarterly estimated taxes. I learned that lesson the hard way. Plenty of stumbles, as you have seen with yourself or potentially your clients. I ultimately ended up selling that. I didn't know what my next venture would be until I sold that company. Throughout the sales process, that's where I learned, “This is what I want to do.” I have done consulting at other firms before. I wanted to do consulting and eCommerce. I wanted to do consulting for some supply chains and logistics. It didn't ring a bell but when I sold my company, I realized this is what this person does. They understand the M&A process and know who all the key players are. It's a lucrative space to be. It provides value. It's fun. It's very goal-oriented. I'm not racking up hours on somebody else's bill. I'm working for free most of the time until I close something. That's how I’ve got into the business brokerage space. I started at my own company with a partner and we had a couple of employees. After a few...---
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What can you negotiate with your bank? If you’ve finished negotiating with your bank and you’ve got an extra 1/8 off on my five-year fixed 30-year amortization note, don’t necessarily pat yourself on the back. You may have missed basically the entire positive things that you can do. In this episode, we have Robin Roberts. She is the CEO of Pikes Peak National Bank to illuminate and demystify what you can negotiate with your bank in the commercial loan for your business. The first thing that business owners who have not borrowed before, they equate commercial loans with getting a residential mortgage on their house or getting a car loan. That’s a consumer purpose loan and those types of loans have their purpose. They are very different. They’re regulated differently. They have different laws that cover them than commercial lending. Commercial lending is its own animal. It’s important for business owners to understand commercial lending, how it is different than getting their residential mortgage, and how the process was. Not just now when you get the loan, but over the course of the loan because the bank is much more involved with you on an annual basis with your loan than when you get your residential mortgage for 30 years. You make your payment every month and no one ever bothers you again from the mortgage company or the servicer. You make your payment and you’re good. Commercial lending is not that way and business owners can, if they understand the whole process of the loan, negotiate things at the beginning of the loan that will help them 2 and 3 years down the road. For a lot of them, when you do your home mortgage and you do it through a bank, most don’t realize or don’t realize until they get a notice that the note’s been sold. It’s not on the bank’s balance sheet and their responsibility and concern about your note is now gone. Whereas the commercial loan is the banks are intimately interested in making sure of the quality of your note because it resides at the bank that you have the note from it and it’s not sold. [bctt tweet="Most small business loans are not sold....---
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Robin, you and I talk a lot about some of the misconceptions and things that we hear on a regular basis. You’ve heard more times than you would like to count, “Banks only lend to people that have money.” That strikes me weird because what do you think they’re going to do. Let’s dive into that and talk about why that is. We have another in the series with Robin Roberts. She’s the CEO of Pikes Peak National Bank, talking about questions she gets asked and some of the answers that people don’t know. Here we go. [bctt tweet="Banks lend based on your cashflow, not on the amount of money in your bank account." via="no"] The comment that is made frequently is that, “Banks only lend to people who have money. It’s when you need money that banks won’t lend and if you have money, then you don’t need to borrow.” Both of those are not true. Banks lend to people who can pay it back. Banks lend based on your cashflow not on the amount of money that you have in your bank account. We certainly look at that. That’s a measure of liquidity for you as a borrower but we’re looking at what cashflow is being generated either from whatever it is that you’re purchasing or generated through your activities. You have a job, so you get paid every month. That’s cashflow. Earnings after expenses are your cashflow and what is left over to make the payment on the loan. From a business perspective, what are your earnings? Were the revenues from your business after expenses you have profit? What is the cashflow available to take on this additional payment? We’re looking at what sources of repayment are there to pay the loan payment. You don’t have to have $200,000 in the bank in order for the bank to make a loan to you. They do look at also after cashflow then what happens if the business, for some reason, can’t make the payment. Is there cash in the bank? Is there cash in you, the business owner’s accounts where you have some liquidity and can make payments? When you’re looking at any business loan, particularly purchasing real estate, you’re going to need 10% of whatever. You’re going to need cash of 10%. There are government programs that can make up that difference, the down payment. You’re going to have to have 10% in. If you don’t have 10%, then there’s a problem. You need to think about it in that way. Otherwise, banks don’t make loans only to people who already have the same amount. If you want a $300,000 loan, you don’t have to have $300,000 in the bank in order for us to make a loan. [caption id="attachment_5897" align="aligncenter" width="600"]---
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I’m the business owner and I’ve done a good job. I have a reasonably good relationship with my bank. We have talked about this in some other series of things not to do. In the things of to, I want to take it and do a strategic acquisition for my business. I want to put together a loan package, present it to the bank, and do everything that’s within common practices to increase the out-of-the-bank gone. I understand what you are trying to do. I can see the numbers, we are willing to take in, and be a business partner with you in this note. What can they do? I have with me, Robin Roberts. She’s the CEO of Pikes Peak National Bank. More of our series of things you didn’t know about banking but wish you did. [caption id="attachment_5877" align="aligncenter" width="600"]
Loan Package: The better prepared you are with this information, the faster the loan decision will be made, and you can get to whatever goal you’re after.[/caption]
It depends on the type of loan that you are wanting. There are some things in your loan package. They are always going to have to be there. The better prepared you are with all of this information, the faster the loan decision is going to be made and the faster you can get to whatever goal it is that you are after. If you are doing anything new, starting a new business, adding a second product line, buying someone else’s business, or expanding and opening another location, you need to have a business plan. Now, it doesn’t have to be 500 pages. The bank is not looking for you to do something that is 500 pages. If you are an existing business, you are opening a second location or you are adding to an existing product line, the business plan is a validation of your business model.
If you are a startup, you are writing a business plan to validate that the product or service that you are going to provide is needed. If you are already in business and you are generating revenue, that question is already answered. Somebody needs your product or service and you are generating revenue so you already exist. Less work has to be done on validating your business model and more work has to be done on, “Here’s how we are going to pay for the second location.” More financial projections, more talk about who the management team is going---
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How many times you have said, “I’ve got a secret and I’m not telling.” The banks have secrets too, but it’s not because they want to have secrets. It’s because they have a Bank Secrecy Act. We thought we would take in, pull the cover off of the secrets in the Bank Secrecy Act. You talk about them and how they might affect you as the business owner and a client of a bank. Robin, thank you. This is Robin Roberts the CEO of Pikes Peak National Bank. We are in the demystifying stage of talking about lending, banking and business owners. I always felt like I need to talk about the Bank Secrecy Act because it’s a law. First of all, it was created in 1971 or 1972 to at least find racketeering, drug rings and money laundering being done through the banking system. After 9/11, with the Patriot Act, the Bank Secrecy Act was strengthened. Several things were added to the Bank Secrecy Act that banks have been doing since 2001. The Patriot Act continues to be renewed by Congress so they stay in place. I’m not telling any secrets. You can look up the Bank Secrecy Act and the regulations, it’s publicly available but I don’t think it’s public knowledge. [bctt tweet="Any business dealing in money is going to have to follow the Bank Secrecy Act." username=""] Most people do not understand how much the bank is reporting about you and not under penalty of law for the bank but under penalty of law for individual employees who do not follow the Bank Secrecy Act. This is a particular law where the employee themselves can be assessed that is called a Civil Money Penalty or assessment where they have to pay a fine because they didn’t follow the Bank Secrecy Act. There are severe penalties for not following it. That’s how seriously the Bank Secrecy Act is looked at by bank regulators and by bankers in general. [caption id="attachment_5889" align="aligncenter" width="600"]
Bank Secrecy Act: Most people do not understand how much the bank is reporting about you and not under penalty of law for the bank, but under penalty of law for individual employees who do not follow the Bank Secrecy Act.[/caption]
With that being said, one must not cross the Bank Secrecy Act. Our favorite discussion is the one about if I deposit X dollars at this bank and X dollars at this branch, is that a reportable thing?
Please don’t ask...