The essay "San Francisco Killed New York Food Delivery" was published in ILoveTheUpperWestSide.com on March 13, 2026. Mark Hurst reads the essay here - originally broadcast on WFMU Techtonic on March 30, 2026. More info at techtonic.fm

Mark Hurst (creativegood.com) and Tricia Davies (thepublicgoodconsulting.com) discuss consulting in the public and private sectors, trying to create better experiences for constituents. The stories of Prospect Park and the U.S. Navy's gunnery innovation come from Mark's book "Customers Included," 2nd Edition (customersincluded.com).

Mark Hurst (creativegood.com) and Tricia Davies (thepublicgoodconsulting.com) discuss consulting in the public and private sectors, trying to create better experiences for constituents. The story of Prospect Park's rebirth comes from Mark's book "Customers Included," 2nd Edition (customersincluded.com).

From WFMU Techtonic, a new take on a classic, by - Scott Williams - lyrics, vocals, organ, guitar Mark Hurst - lyrics, vocals Greg Harrison - drums Matt Fiveash - bass Lily Wen - audio engineering LYRICS: The Sounds of Surveillance by Si-mark and Scott-funkel Hello Siri, my old friend You've come to spy on me again Because the websites that I've been browsing Give you insight into my thinking Paranoia that you planted in my brain Still remains Within the sounds of surveillance And in the metaverse I saw Three billion people, maybe more People texting without speaking People swiping without reading People monitored by devices that never cared No one dared Disturb the sounds of surveillance And the people bowed and prayed To the neon god they made And the screen flashed out its warning In the words that it was forming And the screen said, "The billions in profits are written in the smartphone apps Like Google Maps" And whispered in the sounds of surveillance

"Building A Surveillance State," by A Small Woodland Animal. From Mark Hurst's Techtonic show on WFMU. Originally aired on the April 23, 2018 episode. LYRICS FOR YOUR SING ALONG: Building a surveillance state Google, Google Privacy is what they hate All Google day It's Facebook, too They're spying on you We've got to change before it's too late All Google day