• 7 minutes 19 seconds
    Specific Counts in Good Feedback Too, with Lee Caraher

    What you will learn in this episode:

    • Why saying "great job" or "outstanding work" isn't enough to help someone improve
    • Why timing and specificity are both essential to effective positive feedback
    • How explaining why work is successful helps teams repeat and amplify the behaviors behind it
    • Why great client work should be shareable and actionable without the agency in the room
    • How specific positive feedback can become a training tool that improves future work and makes everyone's job easier

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    3 September 2026, 9:00 am
  • 13 minutes 27 seconds
    Kill Throwaway Quotes, with Lee Caraher

    What you will learn in this episode:

    • Why generic executive quotes actually hurt your press release instead of helping it
    • The difference between a quote that fills space and one that gives reporters something worth publishing
    • How specificity, honesty, and real points of view build credibility and trust
    • Simple questions to ask executives that uncover authentic, compelling quotes
    • Two practical tests to determine whether a quote sounds like a real person or corporate filler

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    27 August 2026, 9:00 am
  • 19 minutes 27 seconds
    The Press Release LIVES, with Lee Caraher

    What you will learn in this episode:

    • What current journalism research says about how reporters actually work
    • The difference between newsworthy announcements and routine company updates that don't deserve a release
    • Why relevance, context, credible data, and useful resources matter more than word count
    • How to write executive quotes that sound like real people, not corporate robots
    • Why distribution is only one piece of the puzzle

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    20 August 2026, 9:00 am
  • 27 minutes 16 seconds
    Tartan Army Thank You Master Class, with Lee Caraher

    What you will learn in this episode:

    • Why specific gratitude is far more powerful than generic praise
    • How public recognition helps shape culture and reinforce the behaviors you want repeated
    • Why timing matters when saying thank you
    • How gratitude builds trust, creates reciprocity, and turns one-time experiences into lasting relationships
    • Ways leaders can make appreciation authentic, meaningful, and memorable every day

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    9 July 2026, 9:00 am
  • 9 minutes 17 seconds
    Crisis Problem or Decision Problem? Not a PR Problem, with Lee Caraher

    What you will learn in this episode:

    • Why most "PR problems" are actually decision-making problems in disguise
    • How crises are built over time through small decisions, avoided actions, and tolerated behaviors
    • Why speed without clarity (fast and fuzzy) makes crises worse
    • A simple framework for crisis communication
    • Why the best communicators are strong decision-makers who ask hard questions

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    14 May 2026, 9:00 am
  • 4 minutes 17 seconds
    You're Not Over-Explaining, You're Under-Deciding, with Lee Caraher

    What you will learn in this episode:

    • Why overexplaining is often a symptom of lack of decision making
    • How unclear decisions lead to long, confusing, and ineffective understanding and engagement
    • Why more words don't equal more clarity
    • How people respond to unclear communication
    • A simple shift to create messaging that is shorter, stronger, and more trustworthy

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    7 May 2026, 9:00 am
  • 9 minutes 46 seconds
    Most Messaging Fails Before It Leaves the Building, with Lee Caraher

    What you will learn in this episode:

    • Why messaging failures actually start internally instead of the market or media
    • The three root causes of bad messaging
    • How the "consensus trap" waters down strong ideas into forgettable language
    • Clarity can feel risky but confusion is what really kills your message
    • A practical framework to create messaging that is clear, repeatable, and usable

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    30 April 2026, 9:00 am
  • 14 minutes 8 seconds
    Say This When Everything Feels Uncertain, with Lee Caraher

    What you will learn in this episode:

    • Why leader silence creates more anxiety than actually saying the wrong thing
    • The real role of a leader in uncertain times
    • A simple 3-step framework: Acknowledge, Humanize, Direct
    • How to show empathy without over-sharing or losing authority
    • Why repeating your message during uncertainty is critical to keeping teams aligned and moving forward

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    23 April 2026, 9:00 am
  • 18 minutes 55 seconds
    Clarity Isn't Simple It's Discipline, with Lee Caraher

    What you will learn in this episode:

    • Why simplifying a message is actually harder than making it complex
    • The difference between context and over-explanation
    • How to distill a complex strategy into one clear, actionable statement
    • Why leaders must lead with the decision, not the build-up
    • How clarity drives alignment and action instead of confusion and inaction

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    16 April 2026, 9:00 am
  • 15 minutes 41 seconds
    The "Public" in PR Includes Employees, with Lee Caraher

    What you will learn in this episode:

    • Why employees are your first and most important audience
    • Why an external-first PR strategy creates confusion and inconsistency
    • What happens when teams are left to fill in the gaps when they don't get it
    • How to equip employees with the tools they need to be confident and credible ambassadors
    • A practical approach to aligning internal and external messaging so your story actually lands

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    9 April 2026, 9:00 am
  • 16 minutes 19 seconds
    No Bad PR, Just Bad Business Decisions, with Lee Caraher

    What you will learn in this episode:

    • Why "bad PR" is often a symptom, not the problem, and what leaders should be looking at instead
    • The critical question to ask first when you get bad press
    • How business decisions, behavior, and culture drive reputation more than messaging ever will
    • Why you can't communicate your way out of a bad experience
    • How to rebuild trust by making changes visible, clear, and grounded in real action

    Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK.

    Resources:

    2 April 2026, 9:00 am
  • More Episodes? Get the App