When you're the Chief Ethics Officer for a well-known company like Airbnb, you sometimes have to weigh the conflicting demands of shareholders, employees, guests, hosts, and governments around the world against your own integrity. Rob Chesnut says that starting with integrity makes the rest of the decisions much more straightforward, and he hopes to share that message with his new book, Intentional Integrity. In this Hack the Process interview, Rob will tell us what he learned about teaching a typically dry subject like ethics from watching YouTube videos with his kids, how he approached the challenge of writing a book while working full time, and why a company's demonstrable values matter, now more than ever. For all the links, check out the show notes: https://www.hacktheprocess.com/rob-chesnut-aligns-ethics-and-intention-at-airbnb-on-hack-the-process-podcast/ Enjoy!

The path to becoming a national news correspondent on network television can be difficult and frustrating, but for Adrienne Bankert it became an opportunity to embody kindness as the secret superpower behind her success. Now she’s sharing what she learned along the way with a new book, “Your Hidden Superpower: The Kindness that Makes You Unbeatable at Work and Connects You With Anyone.” In this episode of Hack the Process Adrienne explains why mentorship drew her attention to the relevance and power of kindness in her life, how she made time to write a book while traveling the world for her work, and what she gets back from making kindness a priority. For all the links, check out the show notes: https://www.hacktheprocess.com/adrienne-bankert-succeeds-through-kindness-on-hack-the-process-podcast/ Enjoy!

When you think of lead generation, you might imagine churning out a quick return on a clever Facebook ad with an affiliate link. But for Anthony Sarandrea, founder of Siteflood, it's an opportunity to build a lifetime relationship and create real value, both for his business clients and for the customers he can introduce them to. In this episode of Hack the Process, Anthony will tell us why expanded his successful lead generation business into an information resource, what delegating tasks taught him about leadership and entrepreneurship, and how his concept of mentorship shifted once he started reaching out to the people he admired for advice. For all the links, check out the show notes: https://www.hacktheprocess.com/anthony-sarandrea-generates-leads-by-delivering-value-on-hack-the-process-podcast/ Enjoy!

Demotivation is not the opposite of motivation according to Dr. Tara Peters because different factors usually cause people to become motivated or demotivated. Dr. Peters has been researching demotivation for years through her academic work in organizational behavior as well as direct consulting in the business world. She's also co-authored a book called The Demotivated Employee to help leaders address this problem that may be costing companies $500 billion annually. In this Hack the Process interview, Dr. Peters will tell us what leaders can do to help recognize and address de-motivating patterns of behavior, how she balances her demanding academic and consulting careers, and why learning to work virtually now might put business consultants at an advantage. For all the links mentioned, please check out the show notes: https://www.hacktheprocess.com/dr-tara-peters-offers-help-for-demotivated-employees-on-hack-the-process-podcast/ Enjoy!

The agile mindset has gone from a radical concept to a contract requirement for many large technology companies, but different types of companies can call for different approaches. In his new book, Metagility, former engineer turned agile consultant David Bishop outlines his technique for businesses integrating software, firmware, and hardware to partner with their customers around value and quality. In this Hack the Process interview David will tell us how he used education and networking to transition from full-time employee to solopreneur, why his original business model shifted to meet the demand for agile consulting, and what his experiences investing in incubators taught him about developing an entrepreneurial mindset. For all the links, check out the show notes: https://www.hacktheprocess.com/david-bishop-takes-agile-from-software-to-hardware-on-hack-the-process-podcast/ Enjoy!

There are some people who see conflict all around them, and others who choose not to acknowledge it at all. But according to Organizational Psychologist and author of Optimal Outcomes, Dr. Jennifer Goldman-Wetzler, the first step is stopping to notice your own patterns so you can see more clearly how the conflicts in your life affect the world around you. In this Hack the Process interview Jen will tell us about the continuing role mentorship has had in her career, what strategies helped her pivot smoothly between professional and academic careers, and how her family history inspired her to study conflict resolution. For all the links, check out the show notes: https://www.hacktheprocess.com/dr-jennifer-goldman-wetzler-guides-conflicts-to-optimal-outcomes-on-hack-the-process-podcast/ Enjoy!

Anxiety, Violence, Opportunity, and More in Process Hacker News from Hack the Process Podcast Welcome to the Process Hacker News, your roundup of useful news and updates from Process Hackers who have been guests on Hack the Process with M. David Green. This episode we’ve got anxiety, violence, opportunity, and more. For all the links, check out the show notes: https://www.hacktheprocess.com/anxiety-violence-opportunity-and-more-in-process-hacker-news-from-hack-the-process-podcast/ Enjoy! Media The Global Coworking Diaries is a project put together by Alex Hillman and Kali Norman, interviewing community leaders around the world about how the current health crisis has affected coworking. The pandemic has created a lot of disruption in our lives, but Andrew Nance wants to help ease your anxiety with some mindful breathing exercises. How did Maria Dismondy become a children’s book author? Find out in her new interview on the Coach Azul Podcast. Join Rhonda Magee and Dan Harris on Ten Percent Happier as they teach you to meditate and stop toxic tendencies.. Despite the current economic uncertainty, it’s still a good time to build your business from scratch. Tune in to Tom Morkes’s conversation with Jovana Miljanovic to lean how. Writing The Innovator’s Spirit, a new book by Chuck Swoboda just came out, and it’s already a bestseller, reaching number one among Amazon’s new release books! Congratulations, Chuck! In light of ongoing police violence against the Black community in the United States, Michelle Kim suggests twenty actions Asian Americans can take to show allyship. As a business owner, Zvi Band‘s latest article talks about the value of being transparent to your team and your stakeholders. A new blog post by Safi Bahcall features Michael Farzan, the Scripps Research virologist who worked on SARS, who mentions how Covid-19 is a dumb virus compared to HIV and Influenza. Recommended Resources Many people are having a hard time with their finances while sheltering in place. In an interview with Today, Ramit Sethi, a personal finance pro referenced by Maneesh Sethi, proposes ways to manage bills and credit card fees through strategic planning and negotiation. Salesforce CEO Marc Benioff is the topic of an article in Business Insider because he took a 90-day no lay-off pledge and is urging other CEOs to help their employees through the coronavirus by doing the same. Marc was one of the folks mentioned by Tiffani Bova in her interview. As we adapt to life during and after the pandemic, we have the opportunity now to prepare for a better future by prioritizing justice, diversity, and inclusion. Tiffany Jana, mentioned during the interview with Joy Wiggins and Kami Anderson, issues a call for us to focus on equity in her blog post. Thanks for checking out this Process Hacker News update from Hack the Process. If you liked what you saw, please leave a comment to let us know what processes you’re hacking.

Do you ever wonder what's going on in the minds of the Human Resources folks when you're negotiating your salary? Denise Liebetrau has been on both sides of the HR desk, and she's spent the past several years coaching job candidates about how to recognize their true value and ask for appropriate compensation. In this episode of Hack the Process Denise will tell us why she tells her clients that salary negotiation starts with your first interview, what steps she took as an employee that made it easier for her to transition into independent consulting, and how to read through the detailed requirements in a job description to recognize whether or not you should consider applying. For all the links check out the show notes: https://www.hacktheprocess.com/denise-liebetrau-can-help-you-earn-what-youre-worth-on-hack-the-process-podcast/ Enjoy!

Welcome to the Process Hacker News, your roundup of useful news and updates from Process Hackers who have been guests on Hack the Process with M. David Green. This episode we’ve got credibility, discovery, sanity, and more and more. For all the links, check out the show notes: https://www.hacktheprocess.com/credibility-discovery-sanity-and-more-in-process-hacker-news/ Enjoy! Events You can figure out how to engage and motivate product teams by joining Ron Lichty for an online presentation on May 4. It’s free to register! Reimagine the Future is a virtual summit on May 6 that features business thinkers discussing strategy, innovation, and leadership. One of the speakers for the event is Tiffani Bova. Media Julian Hayes II has released a new episode of the Optimal Health for Busy Entrepreneurs Podcast, which focuses on the number one step to bolstering the immune system. You can improve business results through employee engagement, as explained by Kimberly Wiefling on the Mission Matters Podcast. Come register for Life Style Business, a new webinar on Zoom hosted by Anne Driscoll and Chris Schultz featuring entrepreneurs and small business owners. The show goes live every Tuesday and Thursday at 12PM Pacific Time. In this time of quarantine and social distancing, how can you promote your business and improve sales without having to meet clients? Omar Zenhom went on The Recipe for SEO Success Show to give details on how webinars can boost a business. Hear some casual chat about machine learning, quarantine life, and cocktails on the We Have a Microphone Show with Michael and Hampton Catlin. Writing When feeling distress, all you need to master the moment is four minutes using the STOP Practice, taught by Rhonda Magee on Mindful. We’re all trying to keep sane in our own little ways while sheltering in place, and Frank Strona is sharing a few of his own routines that help him cope with quarantine life. In a time of social distancing, it’s a challenge not to lose our sense of meaningful connections during virtual meetings. Wayne Baker provides ten guidelines to help us maintain human connectedness, even when we’re only getting together online. Recommended Resources May 19 is the date for The What and Why of Continuous Discovery, a webinar led by Teresa Torres to explain the habits of successful continuous discovery teams. Rich Mironov spoke highly of Teresa during his Hack the Process interview. Nassim Nicholas Taleb published a post on Medium pointing out the corporate socialism that’s happening right now despite real folks needing more help due to the economic impact of COVID-19. Tara Byrne was influenced by Nassim’s writing. Thanks for checking out this Process Hacker News update from Hack the Process. If you liked what you saw, please leave a comment to let us know what processes you’re hacking.

After 17 years as a tech CEO fighting the naysayers to lead a revolution in LED lighting, Chuck Swoboda, author of The Innovator's Spirit, has a lot to say about what innovation means. It’s not just a matter of creating something new. That new thing also has to provide value that a customer will recognize and reward. In this Hack the Process interview, Chuck explains how he learned to leverage failure without making it an objective, what changed for him as his company grew from 30 employees to several thousand, and why the best opportunities often come from being told something is impossible. For all the links check out the show notes: https://www.hacktheprocess.com/chuck-swoboda-tells-us-the-difference-between-invention-and-innovation-on-hack-the-process-podcast/ Enjoy!

Student debt is a massive problem in the United States, as college costs continue to rise, and many of the emerging career opportunities are out of reach to people who have no degree. That's why Grant Aldrich's new learning platform, OnlineDegree.com, lets people take many undergraduate college courses for free, online, on their own schedule, with credits that are recognized at over a thousand accredited universities. In this episode of Hack the Process Grant will tell us why he felt it was important to make the all courses and materials free for students from day one, how he validated the concept and built an audience with practically no marketing, and what personal drivers motivated him to leverage his 15 years of startup experience to make college credits more accessible and affordable. For all the links check out the show notes: https://www.hacktheprocess.com/grant-aldrich-can-cut-the-cost-of-your-college-education-on-hack-the-process-podcast/ Enjoy!