Commerce Talks

Alexander Graf & Lena Hackelöer

Join Spryker’s Co-Founder and Co-CEO Alexander Gr…

  • 46 minutes 16 seconds
    #141 - Everything you need to know about India's booming economy - Indraneel Chitale, Chitale Bandhu
    Indraneel Chitale from Chitale Bandhu discusses the company's growth, unique flavors, India's economic progress post-liberalization, and adapting to digital trends for market expansion in a Commerce Talks podcast.
    24 April 2024, 3:03 pm
  • 26 minutes 14 seconds
    #140 - Cutting out the middleman in the coffee industry - Ali Al Ebrahim, COFE App
    In this episode of the Commerce Talks podcast, Ali discusses his coffee venture in Kuwait and the market in the GCC region. The COFE App aims to solve the problem of connecting coffee bean farmers directly with coffee shops, cutting out the middlemen. The app offers a personalized coffee ordering experience for consumers and generates revenue through subscriptions, commissions, and partnerships. Ali shares the current status of the business and plans for expansion in 2024. He also highlights the advantages of using the COFE App in Dubai and discusses the coffee culture in different cities.
    19 March 2024, 5:44 pm
  • 42 minutes 45 seconds
    #139 - How to ensure omnichannel success in a brick and mortar industry - Günther Helm, Cenomi
    In this episode, Günther Helm, CEO of Cenomi Retail, discusses the growth of e-commerce in Saudi Arabia and the challenges and opportunities it presents. He emphasizes the importance of price and customer service in building customer loyalty. Günther also shares insights into the unique aspects of doing business in Saudi Arabia, including the Saudization strategy and the cultural differences that impact the retail industry. He discusses the future of e-commerce and the potential for super apps in the region. Overall, Günther highlights the dynamic and rapidly changing nature of the Saudi Arabian market. The conversation explores the opportunities in Saudi Arabia, the priorities for growth, building a strong team, becoming an omnichannel retailer, and closing remarks.
    27 February 2024, 9:48 am
  • 29 minutes 33 seconds
    #138 - The evolution of the DIY shopping experience - Giulia Staffieri, Leroy Merlin
    In this episode, we chat with Giulia Staffieri the Chief Marketing, Sales, and Omnichannel Officer, at Leroy Merlin. We learn about the DIY business model in Italy and their unique DIY store experience, which is more like a boutique and offers fully integrated services. Giulia also talks about the challenges of managing different services and the transition from traditional DIY to serviced DIY. She discusses the competition with online channels and the rise of new pure online channels. We dive into loyalty mechanisms, expanding the business, and the role of marketing channels and DIY influencers.
    5 February 2024, 1:10 pm
  • 35 minutes 2 seconds
    #137 – Bringing fashion value concepts to the GCC – Anshuman Anand, R&B
    In this final episode of Commerce Talks recorded at Seamless KSA, Alex is joined by his co-host Lina Gallagher, and Anshuman Anand, the CEO of fashion retailer R&B. R&B is the fastest-growing value fashion retailer in the GCC & India, offering the latest fashion at affordable prices. It has more than 100 stores along with its online shopping platform, and Anshuman provides insight into how R&B is combining the offline and online worlds to such great success.
    29 January 2024, 9:45 am
  • 24 minutes 49 seconds
    #136 – Delivering continued success in food and grocery delivery – Lennard Neubauer, Just Eat Takeaway
    This episode of Commerce Talks sees Alex at Seamless Europe in Berlin, where he was joined by Lennard Neubauer, Director COO / CCO Strategy & Operations at Just Eat Takeaway. Just Eat has become one of the world’s best-known brands over the past decade, and Alex and Lennard enjoyed a fascinating conversation about the evolving landscape of the food delivery industry. Lennard believes that the fundamental concept of food delivery has remained unchanged over the years despite the significant shift towards online platforms.
    22 January 2024, 4:54 pm
  • 34 minutes 19 seconds
    #135 – The business behind the luxury flower and gift giving industry – Samer El Sahn, Floward
    In another episode of Commerce Talks recorded at Seamless KSA with co-host Lina Gallagher, Alex interviews Samer El Sahn, the Chief Product Officer at online flowers and gift company Floward. Founded in 2017 and having raised $156M in Series C funding, Floward delivers in 36 cities in nine countries across MENA and UK, guaranteeing same-day delivery across the board through its own refrigerated fleet. Samer shares what it takes to build such a successful ecommerce business and his insight into the gifting market in the Middle East and beyond.
    15 January 2024, 3:04 pm
  • 27 minutes 46 seconds
    #134 – Creating grocery ecommerce success in North Africa - Seifeddine Ben Jemia, Monoprix Tunisie
    In another episode recorded at the Seamless KSA event, Alex is joined by Seifeddine Ben Jemia, the CEO of the grocery business Monoprix Tunisie. Monoprix Tunisie opened its first store in 1933 and has grown to become one of the biggest stores of its type in Tunisia, listed on the Tunisian stock market and with 87 stores. It is now working to adapt to the changing landscape of the grocery industry, embracing e-commerce and delivery services, as Seifeddine explains in the interview.
    11 December 2023, 5:53 pm
  • 38 minutes 56 seconds
    #133 – Why you should invest in a marketplace outside of Amazon – Anthony Soohoo, Fortune 50 Executive
    This special episode of Commerce Talks sees Alex joined by Anthony Soohoo, a Fortune 50 executive, entrepreneur, former EVP at Walmart, and new Spryker board member. Based in Palo Alto, California, Anthony has unrivalled knowledge of the U.S. ecommerce landscape and vast experience driving performance and innovation at scale. He shares his insight and expertise on U.S. ecommerce while highlighting the challenges and opportunities retailers and brands face in an Amazon-dominated world.
    6 December 2023, 11:56 am
  • 28 minutes 58 seconds
    #132 – Building Kuwait's most innovative grocery platform – Saleh AlTunaib, Raha
    In this latest episode of Commerce Talks recorded at Seamless KSA, Alex is joined again by Lina Gallagher as co-host, and they welcome to the pod Saleh AlTunaib, CEO at Raha, the pure-play automated grocery platform. Founded in Kuwait in 2020, Raha sells groceries, fresh produce, and household essentials. It deploys a completely temperature-controlled and seamless process featuring Kuwait's first automated robotics-fulfillment center. Saleh has had a rich and highly successful retail career; hearing his insight and experiences in growing a pure-play ecommerce platform was fascinating.
    22 November 2023, 3:18 pm
  • 42 minutes 15 seconds
    #131 – How a ‘lifestyle commerce’ app is disrupting the grocery delivery market – Tala AlSahsah, Doos
    This episode of Commerce Talks sees one of the most exciting ecommerce execs join Alex and his co-host Lina Gallagher - Tala AlSahsah, Chief Executive Officer and founder of grocery delivery app, Doos. Founded less than one year ago, Doos is already breaking even thanks to a combination of low rider salaries, cheaper store rentals, and a well-designed business model. A pioneer of ‘lifestyle commerce,’ Doos is creating a significant impact in KSA, and it is definitely a business worth keeping an eye on.
    16 November 2023, 4:39 pm
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