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Thank You For Calling!

A look at the world of Customer Service: how to solve (or avoid) horror stories and make life better for everyone involved.

  • 27 April 2016, 4:45 am

    Matt Alexander: Really Intensely Personal

    Play
    42 minutes 48 seconds
  • 27 June 2015, 2:15 am

    Juan in a Million

    Play
    11 minutes 44 seconds
  • 2 June 2015, 4:53 am

    Taqueria Chihuahua

    Play
    17 minutes 57 seconds
  • 9 May 2015, 12:01 am

    Sweat Equity

    Play
    20 minutes 34 seconds
  • 24 March 2015, 1:32 am

    Annie Did Elvis' Nails

    Play
    15 minutes 52 seconds
  • 7 February 2015, 4:50 am

    What Makes Good Sex Happen

    Play
    22 minutes 56 seconds
  • 21 January 2015, 4:49 am

    Average Call Time

    Play
    51 minutes 40 seconds
  • 15 December 2014, 1:23 am

    Shop Forever

    Play
    17 minutes 28 seconds
  • 15 November 2014, 12:11 am

    Guilt is a Good Thing

    Play
    28 minutes 26 seconds
  • 7 November 2014, 12:48 am

    Kickstarter and The 99% Barrier

    Play
    49 minutes 17 seconds
  • 18 October 2014, 4:37 am

    The 5th Level of Management

    Play
    1 hour 19 seconds
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