Becoming Referable Podcast

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Becoming Referable is a bi-weekly podcast that will help you increase referrals. Each episode focuses on actionable ideas that you can use in your business - right away. Your hosts are referral and client engagement experts, Stephen Wershing and Julie Littlechild and, along with their guests, they’ll share current research, evidence-based strategies and insights from experts from within financial services and beyond.

  • 36 minutes 44 seconds
    The Final Episode! Laying a Foundation for Referral Growth

    For more than five years we’ve had the extreme privilege of talking to the best and the brightest about how to become more referable and to drive more referrals. In this final episode of the Becoming Referable podcast, we highlight the recurring themes that emerged over the years. Despite the varied approaches and insights of [...]

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    30 December 2021, 3:03 pm
  • 42 minutes 10 seconds
    David DeCelle on How Likability Impacts Referrals

    David DeCelle is the President of Model FA, a coaching company and agency that helps advisors drive growth and transform the client experience. Our conversation includes: The connection between ‘likability’ and referral growth Using video to humanize touchpoints with clients The importance of being intentional with the client experience How small actions help create a [...]

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    9 December 2021, 3:56 pm
  • 34 minutes 9 seconds
    Shauna Mace on the Connection Between Confidence and Success

    Shauna Mace is Head of Practice Management and Managing Director with SEI. She's responsible for programs that help advisors create efficiencies in their operations, differentiate their practices, and grow their businesses. Our conversation includes: The role of confidence in driving success The importance of setting attainable goals How to break goals into small, tangible and [...]

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    18 November 2021, 2:34 pm
  • 35 minutes 43 seconds
    Andrea Schlapia on The Human Drivers of Your Success

    Andrea Schlapia is the Founder and CEO of Ironstone, a firm that helps financial advisors enhance their strategic planning process, business development efforts and operational efficiency. Our conversation includes: The Fundamental 4: a blueprint to create extraordinary business The team challenges that advisors and firms face Setting your team up for success while working from [...]

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    4 November 2021, 4:47 pm
  • 47 minutes 8 seconds
    Suzanne Siracuse on Building Relationships with the Media

    Suzanne Siracuse is the founder and CEO of Suzanne Siracuse Consulting, a company that specializes in advising financial services firms on business strategies, marketing programs and advocacy initiatives. Our conversation includes: Lessons from Suzanne’s personal journey from CEO and publisher of InvestmentNews to starting her own firm The essential components of content marketing The mistakes [...]

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    21 October 2021, 12:11 pm
  • 30 minutes 29 seconds
    Julie Littlechild and Steve Wershing on the Latest Client Experience Research

    For what seems like a very long time we’ve been talking about how the global pandemic has impacted the client experience and if these changes will be only temporary. Absolute Engagement’s latest investor research, with Investments & Wealth Institute, delivers some answers – and reminds us of the danger of making assumptions. In today’s podcast, [...]

    The post Julie Littlechild and Steve Wershing on the Latest Client Experience Research appeared first on Becoming Referable.

    6 October 2021, 12:26 pm
  • 47 minutes 21 seconds
    Stephanie Bogan on the Value of Authenticity

    Stephanie Bogan is the founder of Limitless, a company that helps advisors to build a successful business on their own terms while enjoying a more fulfilled and happy life. Our conversation includes: The power of high-performance happiness The three types of value advisors deliver How to position yourself as a trusted advisor for prospects The [...]

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    23 September 2021, 12:35 pm
  • 32 minutes 2 seconds
    Julie Littlechild and Steve Wershing on Using Video to Create Meaningful Connection

    During the pandemic, advisors had to find new ways to engage with clients. Video proved to be a great resource to deliver and maintain a personal connection with clients and prospects. And there is no turning back. We believe that advisors can benefit from incorporating video into their communication strategy to add value for clients, [...]

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    9 September 2021, 11:21 pm
  • 38 minutes 24 seconds
    Todd Fithian on the Difference Between Advice and Planning

    Todd Fithian is a founder of the Legacy Companies, a firm that offers training, consulting, and coaching for advisors. In his role as managing partner, Todd provides the vision and leadership for his team. Our conversation includes: The impact of the global pandemic on advisors The stages of the Legacy Advice Model The difference between [...]

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    26 August 2021, 1:02 pm
  • 38 minutes 42 seconds
    Melissa Intezar on Strengthening Relationships with COIs

    In her role as Vice President and Manager of Enterprise Consulting at AssetMark, Melissa Intezar helps financial advisors grow and evolve. Her primary responsibility is managing the design and delivery of consulting content to producer groups, hybrid firms, and ensemble RIAs. She also runs the Leadership Advantage Program for larger ensemble advisory firms. Our conversation [...]

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    12 August 2021, 12:41 pm
  • 29 minutes 13 seconds
    Julie Littlechild and Steve Wershing on Creating a Referral Marketing ‘System’

    Driving more referrals is more about the systems you use than the tactics you employ. Systems not only create a better experience for your clients and prospects but allow you to operate efficiently. Having a formal process to track your referral sources and communicate with referred prospects can make a significant difference. To help take [...]

    The post Julie Littlechild and Steve Wershing on Creating a Referral Marketing ‘System’ appeared first on Becoming Referable.

    29 July 2021, 5:51 pm
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