Medical Group Management Association (MGMA) equips practice administrators and executives with the knowledge and tools to head high-performance physician group practices in a complex and evolving healthcare environment.
Summary:
This episode of the MGMA Insights Podcast features Dr. Dawn Tartaglione, DO, FACOS, DFACOS, Medical Director of Neurosurgery at Bayhealth. Known as “Dr. T,” she discussed her journey into neurosurgery while highlighting its challenges, rewards and innovations. In 2003, Dr. T was the first female Doctor of Osteopathic Medicine to become a board-certified neurosurgeon. This launched her 22-year career in neurosurgery practice, where she has specialized in multiple areas including spine, neurotrauma, brain and spine tumors, and critical care. Dr. T is also the first neurosurgeon to be elected President of the American College of Osteopathic Surgeons. Dr. T sat with MGMA Senior Editor Daniel Williams, MBA, MSEM, to offer insights into the intricacies of neurosurgery, the importance of stress management and trends such as navigation tools.
Key Takeaways:
- Dr. T discussed her path from an early interest in science into a successful neurosurgery career through medical school and residency.
- Delivering bad news to patients and their families presents numerous challenges, requiring being both direct and empathetic while considering cultural and linguistic factors. Using a structured approach, Dr. T starts with definitive statements before softening the blow while being mindful of the patient’s/family’s emotional state.
- Work flexibility and self-care is important to maintaining a healthy work-life balance. Some best practices include reducing or cutting time spent on social media, finding hobbies outside work and creating a work environment that supports everyone’s passions.
- Deep brain stimulation has become a revolutionary treatment for Parkinson’s disease and other neurological conditions by improving symptoms and fine motor control. Other innovations, such as navigation tools and AI applications, allow for better visualization that improves how neurosurgeons mitigate risks while operating on the nervous system.
Resources
MGMA Resources:
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
This episode of the MGMA Week in Review podcast discusses initiatives to improve maternal health outcomes through transportation services, growing support for permanent telehealth expansions, confusion around Medicaid coverage, and the impact of cyberattacks on healthcare practices. It also shares results from an MGMA Stat poll on quality performance metrics in physician compensation plans.
Takeaways:
- Access to care through programs addressing social determinants like transportation can help improve health outcomes.
- Value-based payment models that include quality metrics are becoming more prevalent in physician compensation.
- Clear communication around Medicaid coverage is vital to prevent unnecessary loss of coverage.
- Cyberattacks can significantly impact healthcare practices, leading to data breaches, disruption of services, and financial losses. Support is needed to help them manage challenges and financial strain from such events.
- Data security is a growing concern as ransomware attacks on healthcare organizations continue.
Sources:
Uber Health story
Telehealth Expansions for Seniors
Confusion on Medicaid Coverage
Change Healthcare article
MGMA Stat Poll
MGMA Resources:
MGMA Stat
Ask an Advisor
MGMA Membership
MGMA Consulting
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
Summary:
In this episode of MGMA’s Mindful Medicine podcast, Nike yoga instructor Xochilt Hoover shares her journey of practicing and teaching yoga since 2009. Hoover is part of Brown University’s Mindfulness-Based Stress Reduction (MBSR) teacher training, and her yoga classes can be streamed on Netflix. With April being National Stress Awareness month, Hoover shared insights from her personal journey of self-discovery on and off the mat with MGMA senior editor Daniel Williams, MBA, MSEM.
Key Takeaways:
- Mindfulness can be integrated seamlessly into yoga practice and teaching.
- Moving slowly allows students to feel benefits in both body and mind.
- Activities done in a spirit of joy and with others can enhance well-being and reduce stress.
- Finding stillness through yoga and meditation can balance busy, restless modern lives.
Resources:
MGMA Resources:
MGMA Stat
Ask an Advisor
MGMA Membership
MGMA Consulting
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
Introduction:
In this episode of the AskMGMA Podcast, hosts Daniel Williams and Christy Good discuss strategies for managing stress and burnout among healthcare professionals. Williams shares his experience with mindfulness practices at MGMA and launches a new stress management program.
Summary: Williams and Good discuss the results of MGMA's recent stat poll which found 75% of medical group leaders reporting increased stress levels in 2024. They explore causes of stress in healthcare and strategies discussed in the podcast, including setting boundaries, prioritizing self-care, managing email overload, and the importance of peer support.
Key Takeaways:
- Practice mindfulness, meditation, deep breathing, and other stress-relief techniques daily
- Set clear boundaries between work and personal life
- Prioritize downtime, hobbies, spending time with family and friends
- Manage information overload by scheduling dedicated email/phone times
- Seek peer or professional support to manage intrusive thoughts
Sources/Resources:
- MGMA stress management program for members (This is open to MGMA Members)
- The Energy Bus book
- Investing in time management to make space to address stress, burnout
MGMA Resources:
- MGMA Stat
- Ask an Advisor
- MGMA Membership
- MGMA Consulting
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
In this episode of the MGMA Week in Review Podcast, Daniel Williams, senior editor at MGMA, and co-host Colleen Luckett discuss the latest developments in healthcare. They cover a range of topics, including primary care access, social engineering schemes targeting hospital IT help desks, and the role of medical assistants in multi-site healthcare settings. Join them as they share insights, poll results, and valuable resources to keep healthcare leaders informed and empowered.
Key Takeaways:
Sources and Resources:
MGMA Resources:
MGMA Stat
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress.
Summary:
Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being.
Key Takeaways:
- Chronic low-level stress can negatively impact health if left unaddressed.
- Toxic cultures lack psychological safety and appreciation, making people feel like numbers.
- Leaders must model self-care and admit limitations to build vulnerability.
- Engagement increases when leaders trust teams to take on responsibilities.
- Movement, deep breathing, hydration, and prioritizing interests enhance self-care.
- Small, sustainable changes to daily routines can significantly benefit well-being.
Connect to the Guest:
Sarah on the Web
Sources for Managing Stress:
5 tips to manage stress
Observing Stress Awareness Month
Manage Stress and Build Resilience
MGMA Resources:
MGMA Stat
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
In a recent episode of the MGMA Women in Healthcare podcast, host Adrienne Lloyd sat down with Dr. Lucy McBride to delve into her transformative journey toward adopting a holistic approach to medicine. Dr. McBride shared insights on the importance of understanding a patient's complete story and life experiences, emphasizing the need to go beyond lab results and vital signs to provide comprehensive care.
Dr. McBride discusses transitioning from a traditional medical practice to one that takes a whole-person view of health. She emphasizes understanding how childhood traumas, relationships, and lifestyle factors influence physical and mental well-being. Lloyd and McBride discuss concepts like acceptance, agency, and conceptualizing health as a process rather than an outcome. McBride promotes a team-based approach and gives patients the tools to take control of their health journeys.
Sources
MGMA Resources
MGMA Stat
Ask an Advisor
MGMA Membership:
MGMA Consulting
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. And please subscribe to our show wherever you get your podcasts.
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
Introduction:
On this episode of the MGMA podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of Autism Awareness Month and ways to better serve neurodivergent patients. They highlight an article by healthcare executive Kacha Sadeghi Chipola sharing her experience facing barriers to care as an autistic woman.
Key Takeaways:
- Neurodivergence affects one in five adults but is often misunderstood by medical professionals. This can lead to dismissive treatment and a lack of appropriate care and support.
- The healthcare environment itself can pose sensory and communication challenges for neurodivergent patients. Factors like bright lights, repetitive forms, and noise can be overwhelming.
- Providers need education on recognizing unique needs and understanding that autism presents differently in each person. Creative, patient-centered solutions are needed.
- Physician participation in compensation methodology has decreased slightly but collaborative planning remains important for alignment with practice goals.
- The latest MGMA Connection issue focuses on using data and technology to drive decision-making. It also explores topics like quality improvement, health equity, leadership, and culture.
- Transformational leadership can help organizations anticipate and lead change. Traits like idealized influence, inspiration, innovation, and individual consideration support growth.
- Networking opportunities through MGMA allow healthcare leaders to form strong relationships and bonds over shared challenges.
- Stress Awareness Month is a reminder for providers and practices to prioritize self-care and support staff well-being.
Sources:
MGMA Stat on Burnout
Women in Healthcare Podcast with Carrie Koh
MedCity News on Neurodivergent Patients
Music:
"Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
In this episode of the MGMA Member Spotlight podcast host Daniel Williams is joined by Jason Raidbard and Ken Chin to discuss humanizing healthcare through culture, empathy and technology. Jason and Ken share lessons from their careers in healthcare leadership and strategies for improving engagement.
Summary:
Jason and Ken discuss their journeys in healthcare administration and how they met through their involvement with MGMA. They rose through the ranks to leadership positions overseeing large departments. Jason shares how he started in local government but found his calling in healthcare. Ken details his path from medical assistant to administrator. They emphasize the importance of treating employees with respect through genuine communication and flexibility.
Key Takeaways:
- Treat all employees, including leadership, with respect through genuine two-way communication
- Normalize conversations around mental health and make wellness resources accessible to destigmatize issues
- Foster diversity among staff to better reflect and serve all patient populations
- Offer flexibility in schedules and work modes to support work-life balance
- Leverage technology for streamlined workflows, collaboration across locations and data-driven insights
- Start with building human connections through emotional intelligence and empathy at all levels
- Recognize and acknowledge good work regularly to boost morale and performance
Connect to the Guests:
Jason on LinkedIn
Sources Mentioned:
MGMA
Shake Shack
MGMA Resources:
MGMA Stat
Music:
"Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
This episode of the Consultant’s Corner podcast features MGMA consultants James Corbett, MDiv, JD, and Kate Bailey, MPH, discussing integrating behavioral health services into primary care practices. Sitting with host Daniel Williams, MBA, MSEM, both explored trends in behavioral health, challenges with integration, strategies for billing and staffing, as well as the future of crisis care.
Key Takeaways:
- Corbett and Bailey discuss the integration of behavioral health in primary practices, highlighting the benefits of a non-hospital based approach and the potential for technology to enhance care. They emphasize the importance of community involvement and hyperlocal focus in shaping behavioral healthcare, particularly in areas funded by the opioid settlement.
-While discussing challenges in integrating behavioral health into medical practices, including setting up the right model and communication/collaboration strategies, Bailey emphasized the importance of credentialing and billing in this integration.
-Regarding the impact of federal dollars on behavioral health practices, states and counties are leveraging these funds to bring in practices for outpatient care and crisis care. Corbett explains that practices are in the infancy stages of utilizing these funds, but there is a lack of standardization in behavioral health that is not accepted in other specialties.
- Practices can address billing and staffing issues by engaging in strategies such as developing mobile crisis teams and community-based care. As behavioral health issues have been exacerbated since COVID, there is a growing understanding of the need for crisis care. Corbett highlights the need for a workplace development program in behavioral health in both rural and urban areas.
- Regarding the future of behavioral healthcare, holistic care will be prioritized across healthcare entry points, including social drivers of health. There is an increasing need for better evidence-based behavioral care that focuses on patient driven and hyperlocal approaches. When leveraging technology to improve care, there are ethical considerations to ensure that privacy and autonomy are prioritized.
Quotes:
Corbett: “I'm really excited about the crisis care movement because I think it's going to play a role in changing the behavioral health crisis.”
Bailey: “I think we’re going to see more of a push toward holistic care at every point of entry in the healthcare system.”
Resources:
988 Mental Health Crisis Hotline
MGMA Consultants Corner Podcast
SAMHSA Guidelines for Crisis Care Systems
Connect with the Guests:
James Corbett on MGMA
Connect with MGMA:
Let us know if there's a topic you want us to cover, an expert you would like us to interview or if you would like to appear on the MGMA Podcast Network. Email us at [email protected]. Also, if you have a question for our Sr Advisor Cristy Good, email [email protected].
Episode Sponsors:
iCoreRX
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Laserfiche
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
In this episode of the Ask MGMA Podcast, Cristy Good joins Daniel Williams to discuss physician compensation methodology and the impact of CMS conversion factor adjustments. They explore challenges medical practices face due to lower reimbursement rates and how practices can address these challenges. Resources for monitoring policy changes and planning compensation are also shared.
Key Points:
- CMS conversion factor adjustments impact physician reimbursement rates
- Lower reimbursement can decrease revenue and physician satisfaction
- Practices should update fee schedules, explore value-based models, and diversify revenue
- MGMA's variance calculator analyzes impact of CPT code reimbursement changes
- Include physicians in compensation discussions and planning
Resources:
- wRVU variance calculator
- MGMA DataDive Provider Compensation
- Physician Employment Contract Toolkit
- Provider Compensation Data Report 2023
- Navigating the physician compensation impacts from E/M office visit and 2021 Medicare PFS changes
Music:
"Street Walk" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA"
Sponsors:
iCoreConnect
The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
Physician Business Training
This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].
Are you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.
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