Total Retail Talks

Total Retail

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

  • 13 minutes 32 seconds
    Love.com's CMO on Tapping Into the Conscious Shopping Trend
    In episode 449 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews John Agnew, chief marketing officer at Love.com, an online marketplace focused on sustainable, healthy products and charitable giving. Listen in as Agnew provides an overview of the company (0:55), discusses the conscious shopping trend (1:40), the consumer behaviors Love.com is trying to tap into…
    22 April 2024, 6:19 pm
  • 16 minutes 38 seconds
    How Free People Crafts Compelling Influencer Marketing Campaigns
    In episode 448 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Libby Strachan, director of brand marketing at Free People, an Urban Outfitters, Inc. global lifestyle brand with offerings in unique apparel, intimate wear, shoes and accessories; and Kristen Dolan, senior vice president of growth at Influential, an AI social data and conversion technology. Strachan…
    15 April 2024, 3:44 pm
  • 13 minutes 30 seconds
    Sam's Club Leans Into Digital to Optimize CX
    In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam's Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam's Club (1:15), collaborating with other departments within the company to…
    8 April 2024, 6:50 pm
  • 16 minutes 1 second
    How Vince Camuto is Designing the Ideal Digital CX
    In episode 446 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephanie Urban, vice president of marketing and e-commerce at Vince Camuto, the fashion footwear and accessories brand, part of Camuto Group. Listen in as Urban provides an overview of her role and professional background (0:50), the channels Vince Camuto is leveraging to improve its…
    1 April 2024, 10:58 pm
  • 25 minutes 8 seconds
    ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach
    In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how ThirdLove approaches…
    25 March 2024, 8:36 pm
  • 22 minutes 43 seconds
    How Unleashed Brands Connects With Families Across its Portfolio
    In episode 444 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Browning, co-founder and CEO of Unleashed Brands, a portfolio of innovative brands that help kids learn, play and grow, including Urban Air, Snapology, and The Little Gym. Listen in as Browning provides an overview of Unleashed Brands (0:55), discusses why he launched the…
    19 March 2024, 12:26 am
  • 22 minutes 39 seconds
    HSN Evolves Video Commerce Across Channels, From Cable to TikTok
    In episode 443 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rob Robillard, chief merchandising officer of HSN, a leading interactive and lifestyle retailer that is part of Qurate Retail Group. Listen in as Robillard provides an overview of HSN's history in enabling video commerce and live shopping (1:00), the retailer's increased focus on streaming…
    11 March 2024, 8:54 pm
  • 20 minutes 50 seconds
    How Anthropologie is Marketing to the Next Generation of Consumers
    In episode 442 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Elizabeth Preis, global chief marketing officer at Anthropologie, a unique, full-style lifestyle brand in the URBN brands portfolio. Listen in as Preis discusses the evolution of Anthropologie's marketing approach over the past few years (0:55), customer overlap between the brand's physical and digital channels…
    4 March 2024, 9:39 pm
  • 26 minutes 20 seconds
    How Alibaba is Powering Sustainable Supply Chains for B2B Sellers
    In episode 441 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Yikun Shao, head of supply chain, North America at Alibaba.com, a leading platform for global B2B e-commerce. Listen in as Shao discusses his professional background and current role at Alibaba.com (0:55), leveraging the organization's supply chain capabilities to empower small businesses (3:45), the adoption…
    26 February 2024, 3:29 pm
  • 24 minutes 31 seconds
    Curacao's CMO on Brand Expansion Through Community Empowerment
    In episode 440 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariela Nerubay, executive vice president and chief marketing officer at Curacao, a department store chain and retail lender that services underserved U.S. communities on the West Coast. Listen in as Nerubay provides an overview of the company (0:50), discusses the services and products provided…
    19 February 2024, 9:39 pm
  • 15 minutes 19 seconds
    American Freight Introduces New Store Concept Focused on Value
    In episode 439 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alissa Ahlman, chief merchandising officer, home segment at Franchise Group, Inc., a world-class franchising platform for a diverse collection of market-leading and emerging brands, including American Freight, a retail furniture chain. Listen in as Ahlman provides an overview of both companies (0:45), how the…
    12 February 2024, 11:05 pm
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